The Global Small Business Blog

DECEMBER 13, 2023

©iStock/guirong hao Apurva Palnitkar, Senior Director Marketing, GoDaddy India says that in today's technology-driven world, the adoption of digital tools and strategies has become paramount for small businesses seeking to thrive and expand their presence beyond local boundaries. SMEs are successfully integrating digital tools into their operations in order to gain competitive edge, improve efficiency, reach a wider customer base, and most importantly in order to go global more effectively.

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Perficient Digital Transformation

DECEMBER 13, 2023

WordPress, which began as a blogging platform, is now one of the most popular content management systems on the web. Its popularity is largely due to its being free and familiar for most digital marketers and IT professionals. However, as a DXP (Digital Experience Platform) consultant, I believe that WordPress is not the best choice for marketing sites of businesses making close to and over $1 billion in annual revenue.

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IBM Services

DECEMBER 13, 2023

Derived from the Greek words for “hidden writing,” cryptography is the science of obscuring transmitted information so that it may only be read by the intended recipient. The applications of cryptography are endless. From the quotidian end-to-end message authentication on WhatsApp to the practical digital signatures on legal forms or even the CPU-draining ciphers used for mining cryptocurrency , cryptography has become an essential aspect of our digital world and a critical cybersecu

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The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc. (NASDAQ: HCKT) finds that the market contains many mature and well-established service providers that deliver comparable levels of value realization and breadth of capabilities.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

IBM Services

DECEMBER 13, 2023

Conducting the best customer service strategy today requires organizations to invest in several customer service types. This way, organizations can ensure their customer base receives answers to their problems in the format they prefer. Customer service is an integral part of the customer experience. It has increasingly become an omnichannel discipline where every customer prefers to communicate on varying channels.

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Perficient Digital Transformation

DECEMBER 13, 2023

‘Tis the season to bring joy and laughter to those who need it most. Our colleagues take pride in giving back to the greater community and finding unique opportunities to make a difference across the world. This year, Perficient is thrilled to return as the primary sponsor of the “Light Up Glennon” event at SSM Health Cardinal Glennon Children’s Hospital , in which our colleagues along with the entire St.

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NoonDalton

DECEMBER 13, 2023

A striking pattern is emerging in the global economy – one that intertwines the threads of business innovation with social responsibility. This pattern is vividly represented in the concept of Impact Sourcing, a progressive business strategy that extends beyond the traditional boundaries of outsourcing. At its core, Impact Sourcing is not just about business process efficiency; it’s about creating a more inclusive and equitable global workforce.

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IBM Services

DECEMBER 13, 2023

There are many articles on equipment failure patterns that infer that a majority of all equipment fails at random , regardless of how much preventive maintenance was done. This claim is often used to encourage asset-intensive industries to evolve their maintenance strategies, invest in instrument equipment and leverage analytics to adopt predictive maintenance approaches.

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Zinnov

DECEMBER 13, 2023

After spending nearly 13 years leading EMC’s (now Dell EMC) centres of excellence in the Asia-Pacific & Japan region, and over four years leading Microsoft’s global delivery centre, Sarv Saravanan took on the role of chief customer officer at US …

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The Scalers

DECEMBER 13, 2023

This article was previously published for the Forbes Tech Council and was written by our CEO, Emilien Coquard. After the G20 arrived in India for the first time for its historic first presidency, I’m sure they’ll have had a similar experience to my first trip to India. I arrived with plenty of baggage. But it wasn’t just the usual clothing, computer and so on.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Perficient Digital Transformation

DECEMBER 13, 2023

As we have discussed about Schema.org in Sitecore and its benefits in my previous blog. We will be exploring the implementation of schema.org on components. In this blog, I am taking a scenario where I will be implementing Schema.org on the FAQ Accordion component in Sitecore Prerequisites: Sitecore 9.1 and above SXA For this component, I have added a paint bucket style for the Accordion (OOTB) component.

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Magellan Solutions

DECEMBER 13, 2023

Take a look at Magellan Solutions on a life-changing journey. Our commitment to excellence, guided by CEO Frederick Chua, sets the foundation for lasting client success. Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

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Perficient Digital Transformation

DECEMBER 13, 2023

Perficient is at the forefront of managing and developing applications for numerous clients in the Healthcare sector. This article focuses on the Pharmacy Benefits Management (PBM) company, exploring the challenges such a company faces, the value it provides to its clientele, and how Perficient leverages its talent pool of business analysts, developers, architects, and process managers to provide technical solutions to address their needs.

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Influx

DECEMBER 13, 2023

Every business has to address customer support backlog at some point, whether during a product launch, third-party issues like shipping delays, the holidays, or other peak periods. It’s no secret that customers expect quick replies, with 62% expecting responses within an hour. Ticket backlog makes it more challenging to respond quickly to customers, straining customer relationships and negatively impacting their perception of the company’s commitment to service.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

DECEMBER 13, 2023

In our last blog, we have gone through the concept of what is skeleton component in React. Now we will continue to implement skeleton component in React. The component supports 4 shape variants: text (default): represents a single line of text (you can adjust the height via font size). circular , rectangular , and rounded : come with different border radius to let you take control of the size.

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Magellan Solutions

DECEMBER 13, 2023

Take a look at Magellan Solutions on a life-changing journey. Our commitment to excellence, guided by CEO Frederick Chua, sets the foundation for lasting client success. Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Perficient Digital Transformation

DECEMBER 13, 2023

We’ve all found ourselves in that frustrating scenario where a website displays a loading spinner or a blank screen, leaving us in the dark about what’s happening behind the scenes. This uncertainty can lead to a terrible user experience that tests our patience and leaves us eagerly awaiting a response. The front-end and back-end of a system work closely together.

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SirionLabs

DECEMBER 13, 2023

Managing all the types of business contracts that can exist can get messy if you don’t have the right knowledge or tools, like AI. Learn how to change that here.

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Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

DECEMBER 13, 2023

Digital organizations in both healthcare and health insurance are focused on enhancing value for their patients and members. The high stakes impacting your audiences’ health, wallet, and emotional well-being, emphasize the need for digital experiences to positively fill the gaps before and after care. What does it mean to be truly product-driven? You launch and listen.

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SirionLabs

DECEMBER 13, 2023

Gain a better understanding of contract lifecycle management (CLM) and its inner workings to streamline your processes in this comprehensive blog post.

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Perficient Digital Transformation

DECEMBER 13, 2023

The Essence of a Metric Store: A metric store is a centralized repository designed explicitly for managing metrics definitions and data. Sitting snugly between your upstream data warehouses and downstream business applications, this innovative layer fundamentally transforms how metrics are handled. It’s a pivotal component in a headless BI architecture, enabling metrics to be defined once and then seamlessly shared across multiple tools through APIs.

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SirionLabs

DECEMBER 13, 2023

Contract value leakage may be affecting your bottom line. See how you can improve processes to prevent leakage and protect your agreements.

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Perficient Digital Transformation

DECEMBER 13, 2023

In the fast-paced world of deadlines and meetings, finding the balance between work and play is crucial for maintaining a healthy work environment. Recently, our office took a refreshing break from the routine and embarked on an outing to Club Cabana, an amusement park that seamlessly blends work and play. Divided into two spirited teams, Team Adhaar & and Team Pushpa, our colleagues showcased exceptional teamwork throughout the day.

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Raya Contact Center

DECEMBER 13, 2023

In the face of unforeseen challenges and disruptions, maintaining a strong customer experience (CX) strategy is crucial for businesses to navigate turbulent times and emerge stronger. The following 11 tips provide a roadmap for businesses to develop and implement a robust CX strategy that can withstand the storms of crises and ultimately contribute to organizational resilience and recovery. 1.

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Perficient Digital Transformation

DECEMBER 13, 2023

Vue.js Watchers In Vue.js, when your data changes, the webpage updates automatically. But sometimes, you might want to do extra things when certain data changes. That’s where watchers step in. Watchers are like special helpers in Vue.js. They keep an eye on specific pieces of information (like a number or a word) and jump into action when that information changes.

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Mercans

DECEMBER 13, 2023

Changes in minimum net pay As per “Official Gazette of RS” number 79 of 15/09/2023, the minimum hourly net wage is revised from 230 RSD to 271 RSD per working hour. The revised hourly net wage shall also be applicable for arrear payments. Minimum hourly wage Net RSD Gross RSD for a month with 160 working hours 43,360.00 58,288.16 for a month with 168 working hours 45,528,00 61,380.89 for a month with 176 working hours 47,696.00 64,473.61 for a month with 184 working hours 49,864.00 67,566.34 Cha

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Advertiser: Paycor

A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members.

Payroll

Perficient Digital Transformation

DECEMBER 13, 2023

Understanding Vue.js Router Vue.js routing acts as a guide for your web application, instructing it on which page or component to showcase as the URL shifts. This functionality enables the creation of interactive, multi-page experiences within the framework of a single-page application. This blog, we’ll explore the essential elements of Vue.js routing, encompassing route creation, navigation across pages, and the handling of dynamic routing.

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Go4Customer

DECEMBER 13, 2023

In the constantly evolving realm of customer support, where the demand for seamless and efficient solutions continues to rise, delivering top-tier technical assistance is crucial for upholding high levels of customer satisfaction. Within this blog, we will delve into the pivotal role played by co-browsing and screen sharing technologies in propelling technical support to unprecedented heights within call centers.

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Perficient Digital Transformation

DECEMBER 13, 2023

In the course of one of our recent projects, we encountered a noteworthy challenge that arose from a customized rich text rendering solution. To enhance our Sitecore SXA capabilities, we developed a customized rendering by cloning an existing Sitecore SXA out-of-the-box component. The entire process was meticulously documented for the benefit of content authors, providing guidance for both the Content Editor and Experience Editor workflows.

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Perficient Digital Transformation

DECEMBER 13, 2023

In my recent attempt to install Sitecore Experience Platform 10.3 Update 1 on my local environment using the Graphical Setup Package for XP Single, I encountered a perplexing roadblock. Despite providing all the required parameters during setup, the installation process came to a halt with an elusive error message: [IdentityServer_StopWebsite]:[Stop] <InstanceName> dev.local The property 'Value' cannot be found on this object.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead