The Global Small Business Blog

AUGUST 28, 2023

©iStock/titoOnz What's affecting me, my clients, my colleagues and other global small business owners: Empowering entrepreneurs that light up the world. It's not just about kissing , there's a pattern here of emotional abuse by Spanish soccer federation president Luis Rubiales. A Kremlin-orchestrated hit: Wagner Group chief Yevgeny Prigozhin was on the plane that recently crashed and killed all ten on board.

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Groove Technology

AUGUST 28, 2023

Python and Node.js are two powerful technologies that have gained immense popularity among developers. Python is a versatile programming language known for its simplicity and readability, while Node.js is a runtime environment that allows you to use JavaScript on the server-side. Combining the strengths of these two technologies can open up new possibilities and provide enhanced functionality in your projects.

Efficiency 100

Efficiency Management Software 100

IBM Business Partners

AUGUST 28, 2023

With the average c ost of a data breach soaring to an all-time high at USD $4.45 million dollars in 2023, organizations face an ever-increasing array of cybersecurity threats. These threats can range from ransomware attacks to phishing campaigns and insider threats, potentially resulting in data breaches. As cybercriminals become more sophisticated and their tactics more varied, it’s essential for businesses to adopt advanced security measures to protect their sensitive data and digital as

Cybersecurity 72

Cybersecurity Event Management Advisory Sourcing 72

The Hackett Group

AUGUST 28, 2023

Georg Bach, Managing Director for DACH at The Hackett Group, describes how companies can prepare themselves to be crisis-proof. The post Corporate Finance (DACH): Digital World Class Companies are more resilient. appeared first on The Hackett Group.

Finance 52

Finance Management 52

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth. Manually processing data at that scale, however, can prove prohibitively costly and time-consuming.

Co-Sourcing 53

Co-Sourcing Marketing Out-Tasking Sourcing 53

NoonDalton

AUGUST 28, 2023

In an age where change is the only constant, the importance of constructing a resilient, adaptable workforce cannot be overstated. While dealing with a global pandemic, shifting digital landscapes, and a growing remote workforce, businesses are grappling with unprecedented challenges. Yet, as the saying goes, change also brings opportunities for progress and growth.

Right-Sizing 52

Right-Sizing Flexibility Collaborations Managed Services 52

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Anexa

AUGUST 28, 2023

Here’s a workplace rule of thumb: people are most productive when they feel motivated about what they do and how they live. Fact. So how does today’s employer approach the rapid shift in employee priorities and retain the cream-of-the-crop talent? Because it’s true…employee expectations have never been higher. They want to be authentically engaged in their jobs and feel passionate about their working life.

Human Resources 52

Human Resources BPO Business Process Outsourcing Outsourcing 52

Everest Group

AUGUST 28, 2023

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years ( here for instance) about how the journey drives companies to forge a more intimate relationship between their technology and their business operations, where they operate as one integrated team. At Everest Group, we refer to this convergence as “platform operations.

Service 40

Service 40

Anexa

AUGUST 28, 2023

Organizations are only as good as the humans that develop and operate them – and that introduces the possibility for mistakes to be made. Most leaders would agree that mistakes are not something to welcome, but there can be a silver lining to this cloud. Executing an initiative called the “service recovery paradox” can make the difference between losing a customer or – believe it or not – increasing their loyalty.

BPO 52

BPO Customer Service Outsourcing Service 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Zinnov

AUGUST 28, 2023

In the current Generative AI boom, each hyperscaler is carving out a unique AI focus, and for good reason. As business leaders worldwide struggle to implement AI into their daily workflows, the search for solutions grows stronger. Top hyperscalers in the world are competing to capture this unmet market share, but it’s not a one-size-fits-all approach.

Co-Sourcing 97

Co-Sourcing Engineering Sourcing Right-Sizing 97

Anexa

AUGUST 28, 2023

Across all industries, the pandemic fundamentally changed how business is done. And the interesting thing is that while the lockdowns disappeared, the trends did not. Many new sales paradigms emerged and are here to stay, and today’s customers will never look back. Expectations have been set, and if anything, they are moving higher on the leaderboard.

Business Process Outsourcing 52

Business Process Outsourcing BPO Customer Service Outsourcing 52