Wed.Nov 15, 2023

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Own the Change

The Global Small Business Blog

©iStock/wildpixel Business leaders know that it’s one thing to have an idea that works and can produce results, and quite another matter to get that idea adopted at a scale so that it can create impact. By empowering people to achieve their own goals, leaders can overcome great skepticism—and achieve great results. What worked for cookstoves in Guatemala can work for corporate cloud adoption.

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Giving Back and Giving Thanks: Global CSR

SEBPO

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. We celebrate and recognize our people for fostering meaningful connections and positively impacting our business and the communities we call home. Giving Back and Giving Thanks: Global CSR Our teams take a holistic approach to philanthropy, resourcefully employing the three pillars of giving : tim

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The Use Case for Generative AI-Powered Sales Prospecting: Personalizing Outreach and Boosting Sales

Perficient Digital Transformation

Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. One use case organizations can consider is augmented research for sales prospecting, which allows sales professionals to find valuable prospects quickly and generate personalized and effective sales reports and outreach content.

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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

IBM watsonx is changing the game for enterprises of all shapes and sizes, making it easy for them to embed generative AI into their operations. This week, the CEO of WellnessWits, an IBM Business Partner, announced they embed watsonx in their app to help patients ask questions about chronic disease and more easily schedule appointments with physicians.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Influencing Shopping Lists with Gen AI for Consumer Goods

Perficient Digital Transformation

What makes a consumer buy a product from one brand over another? The answer used to be brand loyalty and quality of product, but the landscape for consumer goods companies has recently flipped upside down. Anymore, consumer goods companies gain and retain loyalty from customers because of the experiences they provide. Thankfully, generative AI has brought about the acceleration of experience creation and allowed companies to dive into new levels of personalization.

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Contracting for Value: Balancing Expectations and Reality in Outsourcing Engagements | Blog

Everest Group

Everest Group’s Strategic Engagement Reviews (SERs) reveal several key trends that hinder enterprises from realizing maximum value from business process services (BPS) contracts. As enterprises rethink their outsourcing strategies, reevaluate current contracts, and rebalance work, these findings are highly relevant. Read on for insights into the research.

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Exploring Generative AI in the Future of Work | Webinar

Everest Group

Webinar Exploring Generative AI in the Future of Work November 15, 2023 9:00 AM PT | 12 PM ET Everest Group Practice Director, Sailesh Hota , will join industry experts to explore how companies are looking to advances in generative AI technology to drive human-centered opportunities and outcomes.

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What is a Shared Call Center, and Why is it Important for Small to Medium Businesses

Magellan Solutions

Have you ever thought about how a business would thrive without customer service ? If you’re a start-up, having dedicated customer support may pose challenges with hiring and training costs. However, as a business owner, are you willing to give up this crucial aspect, especially since studies show that around 54% of your customers may stop doing business due to poor customer service?

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Modernizing the Strategic Sourcing Process with Technology | Virtual Roundtable

Everest Group

virtual roundtable Modernizing the Strategic Sourcing Process with Technology November 15, 2023 | 10:30 AM EST | 9 PM IST Join industry thought leaders and stakeholders for an engaging virtual roundtable discussion on how to drive meaningful impact in outsourced services spend through digitalization and modern sourcing practices. Attendees will discuss best practices for effectively measuring the impact of sourcing strategies through tech and methods for aligning this impact with your organizati

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Seizure Disabilities and the Transformative Role of Assistive Technology

Perficient Digital Transformation

For individuals living with seizure disabilities, the unpredictability of seizures can present unique challenges in daily life. However, with the advent of assistive technology, there is newfound hope and empowerment. In this blog post, we will explore the world of seizure disabilities, the impact they have on individuals, and how interacting with assistive technology can be a game-changer in fostering independence, safety, and improved quality of life.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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The stores swapping artificial for actual intelligence

Balbelforce

A grocery chain has become the first in the UK to remove self-service checkouts from most of its stores following customer feedback. This is the latest in a series of businesses (high-street and online) to change the way they use automation, moving away from a one size fits all approach. Booths’ managing director – Nigel Murray – told the BBC : “Our customers have told us this over time, that the self-scan machines that we’ve got in our stores they can be slow, they can be unreliable, they’re ob

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A Closer Look at Seizure Monitoring Devices

Perficient Digital Transformation

Living with seizure disabilities often entails navigating a complex landscape of unpredictability. Fortunately, the realm of assistive technology has evolved to offer innovative solutions, with seizure monitoring devices standing out as game-changers in enhancing safety and providing peace of mind for individuals facing these challenges. In this article, we will delve into the world of seizure monitoring devices, exploring how they work and the profound impact they have on the lives of those wit

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Emergency Response Apps for Seizure Disabilities

Perficient Digital Transformation

Living with seizure disabilities presents unique challenges, and the need for timely and effective emergency response is paramount. Fortunately, the world of assistive technology has given rise to innovative solutions in the form of emergency response apps. In this blog post, we’ll explore the importance of these apps for individuals with seizure disabilities and highlight some noteworthy examples that are making a significant impact on safety and peace of mind.

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Assistive Technology Medication Management Tools for Seizure Disabilities

Perficient Digital Transformation

For individuals living with seizure disabilities, adhering to a prescribed medication regimen is crucial for seizure control and overall well-being. The complexity of medication schedules, potential side effects, and the need for timely doses can be challenging. Enter assistive technology medication management tools, offering innovative solutions to simplify medication routines and enhance the quality of life for individuals facing seizure-related challenges.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Are You Ready for Sitecore MVP Nomination? Reviewing my 2023 Contributions

Perficient Digital Transformation

The Sitecore MVP program is designed to recognize individuals who have demonstrated advanced knowledge of the Sitecore platform and a commitment to sharing knowledge and technical expertise with community partners, customers, and prospects over the past year. The program is open to anyone who is passionate about Sitecore and has a desire to contribute to the community.

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Perficient Wins Excellence in Governance Award at 2023 Acquia Engage Awards

Perficient Digital Transformation

Perficient’s dedication to excellence and innovation has again been recognized at the 2023 Acquia Engage Awards. Out of 50 finalists from various industries and regions across the globe, we’ve been selected as a winner in the Excellence in Governance category. This category recognizes brands that have used technology to support regulatory compliance and/or information security objectives.