Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. 1 Yet, for many organizations, aligning their data strategy to support business goals directly remains a missed opportunity.

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Management Co-Sourcing BPO Analytics 86

Capgemini

OCTOBER 30, 2024

The role of data and AI in driving sustainability for banks Satish Weber and Tej Vakta Oct 28, 2024 Facebook Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green – now more than ever. At Capgemini’s Business to Planet Connect 2024, part of Climate Week NYC, a panel of experts discussed the challenges and opportunities that lie ahead for financial services companies.

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Banking Service Insurance Finance 52

NoonDalton

OCTOBER 30, 2024

AI is transforming industries across the board, reshaping how we work, make decisions, and innovate. Although technology fields, particularly AI, have historically been male-dominated—with women representing just 22% of the AI workforce —AI’s potential to foster inclusivity is promising. As organizations integrate AI into various processes, we see exciting opportunities for women to overcome traditional barriers, build careers, and gain visibility in ways that were previously challenging.

Administrative 52

Administrative Data Entry Finance Healthcare 52

Intelligent Sourcing

OCTOBER 30, 2024

One of the conundrums that we are faced with today is how to protect customers’ interests and boost the quality of their service experience with organisations, without burdening businesses in […] The post Effective approaches to regulation can raise customer service standards and boost growth appeared first on Intelligent Sourcing.

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Regulations Customer Service Service Sourcing 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Ivemsa

OCTOBER 30, 2024

As the last months of the year rapidly approach and manufacturers set their sights on 2025, it’s a good time to reflect on how industry dynamics have shifted over the past 12 months. Though the industry is constantly in a state of flux, manufacturing in Mexico remains the best option for those with a U.S. audience, which is reflected by record-breaking shifts.

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Manufacturing Labor Costs Nearshoring Payroll 52

Neo Group

OCTOBER 30, 2024

MIAMI, FL, UNITED STATES, October 30, 2024 / EINPresswire.com / — Miami, FL – October 29, 2024—Neo Group, a leading pioneer in the Sourcing Advisory space, today announced an exciting rebranding initiative that marks the next evolution in the company’s mission to enable clients to achieve increasingly extraordinary sourcing outcomes. The comprehensive transformation encompasses an updated logo and tagline, a website refresh, and, most importantly, enhanced service offerings.

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Co-Sourcing Advisory Sourcing Offshoring 40

Blue Ocean

OCTOBER 30, 2024

With global growth expected to remain flat and underwhelming in 2025, it’s clear that caution is in the air. Consumers are spending as hesitantly as businesses. That means customer expectations are high, and only companies that meet them will gain loyal buyers and thrive in the coming years. As your business grows and scales to meet the increasing weight of customer demands, decisions must be made – especially when it comes to your customer support operation.

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Customer Support Outsourcing Customer Service Contact Center Outsourcing 52

Perficient Digital Transformation

OCTOBER 30, 2024

In Part 1 of this series, we explored the exact procedures needed in upgrading from Drupal 10 to 11, as well as the crucial platform specs. If you haven’t already read it, I recommend starting with Part 1 to get a handle on the Drupal 11 upgrade. In this second part, we’ll look at the upgrade pathways accessible to Drupal 9, 8, and 7 users, as well as give information on how to migrate to Drupal 11.

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Sourcing Automation Software 52

Influx

OCTOBER 30, 2024

About Helix Sleep Helix Sleep (part of the 3Z Brands portfolio) is an innovative direct-to-consumer sleep brand with customers across the United States. As one of the most-awarded mattress brands on the market, Helix is renowned for celebrating the power of personal preferences and individuality while focusing on outstanding product quality and comfort.

Customer Support 52

Customer Support Retail Flexibility Customer Service 52

Perficient Digital Transformation

OCTOBER 30, 2024

This is not a rant, but rather a learning, there are thousands of ways to do something wrong, very few to do it right. I must say, I have been a part of few that went wrong for sure and hence this blog. In the early and dreamy years of my career, I was once part of a project team that decided to “go Agile” because, hey, it’s the new millennium, and you know, it’s trendy, and everyone’s doing it.

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Out-Tasking Flexibility Software Management 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Ivemsa

OCTOBER 30, 2024

Automotive manufacturing has always had a strong presence in Mexico with global manufacturers, including BMW, Volkswagen, Kia, Audi, and more recently, Tesla, setting up maquiladoras since the 1960s. Many have maximized their success by building upon the foundation they’ve built and investing further in its growth, while others are manufacturing in Mexico for the first time.

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Manufacturing Payroll Out-Tasking Marketing 52

Everest Group

OCTOBER 30, 2024

Webinar Strategic Navigation of Outsourcing Challenges: Unlocking Value in Talent Acquisition November 14, 2024 Join Everest Group’s Lokesh Goyal, Practice Director, for an insightful webinar on the Role of Outsourcing RPO in Talent Acquisition Strategy. Designed specifically for HR professionals and Talent Acquisition Managers, this session will explore how strategic outsourcing can address contemporary challenges in recruitment.

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Outsourcing Design Management 52

Offshore India Data Entry

OCTOBER 30, 2024

In the past decades, BPO outsourcing has become the choice of businesses because of the multitude of advantages it offers. Businesses opt-out offshore BPO as it is a means for them to concentrate more on their core tasks. By far, India is one of the top markets any business can rely on to meet their Business Process Outsourcing needs. When we look into the past years, the growth of BPO outsourcing to India is remarkable.

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BPO Outsourcing Offshoring Business Process Outsourcing 52

Zinnov

OCTOBER 30, 2024

In this episode of the Business Resilience Series, Healthcare leaders and CIOs discuss how cutting-edge technologies like AI and Automation along with approaches like Telemedicine are transforming the Healthcare industry. From alleviating administrative burdens to enhancing patient care, these innovations are paving the way for more efficient, intelligent hospitals.

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Healthcare Administrative Automation Efficiency 45

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

The Global Small Business Blog

OCTOBER 30, 2024

©iStock/istocksdaily Now (10/29/24), as former President Donald Trump campaigns on a pledge to hit all goods coming into the country with a 10%-20% tariff, or border tax, which would rise to 60% for goods from China, companies that import from China are having to drastically rethink their strategy. America, once a global champion of free trade, is about to be taken off its game should Trump be re-elected.

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