Wed.Oct 30, 2024

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Building the Right Business Model and Capabilities with Effective Database Management

Premier BPO

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. 1 Yet, for many organizations, aligning their data strategy to support business goals directly remains a missed opportunity.

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Data and AI: Laying the foundation for ESG transformation in financial services

Capgemini

The role of data and AI in driving sustainability for banks Satish Weber and Tej Vakta Oct 28, 2024 Facebook Linkedin How cutting-edge tech will shape the future of environmental and social impact in banking In finance, the goal is to go green – now more than ever. At Capgemini’s Business to Planet Connect 2024, part of Climate Week NYC, a panel of experts discussed the challenges and opportunities that lie ahead for financial services companies.

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Empowering Women Through AI: How Technology is Shaping a More Inclusive Future

NoonDalton

AI is transforming industries across the board, reshaping how we work, make decisions, and innovate. Although technology fields, particularly AI, have historically been male-dominated—with women representing just 22% of the AI workforce —AI’s potential to foster inclusivity is promising. As organizations integrate AI into various processes, we see exciting opportunities for women to overcome traditional barriers, build careers, and gain visibility in ways that were previously challenging.

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When to Outsource Customer Support: Is Now the Time for a Pilot Program?

Blue Ocean

With global growth expected to remain flat and underwhelming in 2025, it’s clear that caution is in the air. Consumers are spending as hesitantly as businesses. That means customer expectations are high, and only companies that meet them will gain loyal buyers and thrive in the coming years. As your business grows and scales to meet the increasing weight of customer demands, decisions must be made – especially when it comes to your customer support operation.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Helix Sleep clears a 2,000-ticket backlog and meets seasonal demand with scalable support

Influx

About Helix Sleep Helix Sleep (part of the 3Z Brands portfolio) is an innovative direct-to-consumer sleep brand with customers across the United States. As one of the most-awarded mattress brands on the market, Helix is renowned for celebrating the power of personal preferences and individuality while focusing on outstanding product quality and comfort.

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Agile or Fragile? … Of Stand-Ups, Chaos, and Missing Requirements!!

Perficient Digital Transformation

This is not a rant, but rather a learning, there are thousands of ways to do something wrong, very few to do it right. I must say, I have been a part of few that went wrong for sure and hence this blog. In the early and dreamy years of my career, I was once part of a project team that decided to “go Agile” because, hey, it’s the new millennium, and you know, it’s trendy, and everyone’s doing it.

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How to Get Ready for the Drupal 11 Upgrade – Part 2

Perficient Digital Transformation

In Part 1 of this series, we explored the exact procedures needed in upgrading from Drupal 10 to 11, as well as the crucial platform specs. If you haven’t already read it, I recommend starting with Part 1 to get a handle on the Drupal 11 upgrade. In this second part, we’ll look at the upgrade pathways accessible to Drupal 9, 8, and 7 users, as well as give information on how to migrate to Drupal 11.

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Key Factors Contributing to the Success of Automotive Manufacturing in Mexico

Ivemsa

Automotive manufacturing has always had a strong presence in Mexico with global manufacturers, including BMW, Volkswagen, Kia, Audi, and more recently, Tesla, setting up maquiladoras since the 1960s. Many have maximized their success by building upon the foundation they’ve built and investing further in its growth, while others are manufacturing in Mexico for the first time.

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Strategic Navigation of Outsourcing Challenges: Unlocking Value in Talent Acquisition | Webinar

Everest Group

Webinar Strategic Navigation of Outsourcing Challenges: Unlocking Value in Talent Acquisition November 14, 2024 Join Everest Group’s Lokesh Goyal, Practice Director, for an insightful webinar on the Role of Outsourcing RPO in Talent Acquisition Strategy. Designed specifically for HR professionals and Talent Acquisition Managers, this session will explore how strategic outsourcing can address contemporary challenges in recruitment.

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AI Regulations for Financial Services: FinCEN

Perficient Digital Transformation

Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility. The economic risks of AI to the financial systems include everything from the potential for consumer and institutional fraud to algorithmic discrimination and AI-enabled cybersecurity risks.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Effective approaches to regulation can raise customer service standards and boost growth

Intelligent Sourcing

One of the conundrums that we are faced with today is how to protect customers’ interests and boost the quality of their service experience with organisations, without burdening businesses in […] The post Effective approaches to regulation can raise customer service standards and boost growth appeared first on Intelligent Sourcing.

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Top Reasons Why Companies Choose BPO Outsourcing to India

Offshore India Data Entry

In the past decades, BPO outsourcing has become the choice of businesses because of the multitude of advantages it offers. Businesses opt-out offshore BPO as it is a means for them to concentrate more on their core tasks. By far, India is one of the top markets any business can rely on to meet their Business Process Outsourcing needs. When we look into the past years, the growth of BPO outsourcing to India is remarkable.

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The Healthcare Mixtape: CIO & CTO Voices

Zinnov

In this episode of the Business Resilience Series, Healthcare leaders and CIOs discuss how cutting-edge technologies like AI and Automation along with approaches like Telemedicine are transforming the Healthcare industry. From alleviating administrative burdens to enhancing patient care, these innovations are paving the way for more efficient, intelligent hospitals.

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Neo Group Unveils Rebranding Strategy Emphasizing New Opport.

Neo Group

MIAMI, FL, UNITED STATES, October 30, 2024 / EINPresswire.com / — Miami, FL – October 29, 2024—Neo Group, a leading pioneer in the Sourcing Advisory space, today announced an exciting rebranding initiative that marks the next evolution in the company’s mission to enable clients to achieve increasingly extraordinary sourcing outcomes. The comprehensive transformation encompasses an updated logo and tagline, a website refresh, and, most importantly, enhanced service offerings.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Drastically Rethink Your Global Business Strategy If.

The Global Small Business Blog

©iStock/istocksdaily Now (10/29/24), as former President Donald Trump campaigns on a pledge to hit all goods coming into the country with a 10%-20% tariff, or border tax, which would rise to 60% for goods from China, companies that import from China are having to drastically rethink their strategy. America, once a global champion of free trade, is about to be taken off its game should Trump be re-elected.

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