Mon.Nov 11, 2024

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Today in Global Small Business: Honoring Our Nation's Veterans

The Global Small Business Blog

©iStock/Cunaplus_M.Faba What's affecting me, my clients, my colleagues and other global small business owners: In respect and recognition of the contributions our veterans and their families, caregivers, and survivors have made to the cause of peace and freedom around the world, the Congress has provided (5 U.S.C. 6103(a)) that November 11 of each year shall be set aside as a legal public holiday to honor our Nation's veterans.

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Team Abbott Insurance Brokers: High-Level Accuracy that Powers Success

AS White Global

This awesome team from ASW Philippines has embraced our core values as they continue to learn, improve, and work together to provide accurate data processing. Discover how they overcome challenges and build a positive working relationship with a supportive client partner. Team members: Cedrick Mariano – Data Processing Assistant Flerida Sulla – Data Processing Assistant Hercy Bautista – Data Processing Assistant Leopoldo Lanzador – Business Process Support 1.

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Achieving Transactional Process Improvement for a Multinational IT Corporation: A Case Study

Blue Ocean

When a global IT corporation sought to modernize their customer service operations, we transformed potential revenue loss into strategic advantage. Through smart automation and people-first business process optimization, Blue Ocean achieved $25,000 in quarterly savings while reducing manual processing time by 22 hours per month. The Client A Multinational IT & Networking Technology Corporation This company has been our client for more than 10 years.

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Chi-Town’s AI Revolution: Join Perficient at Agentforce World Tour Chicago

Perficient Digital Transformation

Join us at the Agentforce World Tour Chicago to discover what AI was meant to be—all in one day, all for free. Experience the groundbreaking AI innovations from Dreamforce, now live in Chicago. Event Details: Date: Thursday, December 19 Time: 9:00 a.m. – 5:00 p.m. ET Location: McCormick Place – Lakeside Center, 2301 S Martin Luther King Dr, Chicago, IL 60616 Registration: Register here.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Tata crown jewel TCS, sans Ratan Tata, reports earnings today: Five points to ponder

Everest Group

Tata Consultancy, India’s biggest IT services company and historically referred to as the crown jewel of the Tata Group, finds itself reporting quarterly earnings on the day Ratan Tata, embodiment of the group, died. “From discretionary demand point of view, the size and shape of that discretionary spend (itself) is changing,” Yugal Joshi, a partner at Everest Group, a research and advisory company, said in a recent interview with Forbes India.

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Experience the Future of AI at Agentforce World Tour Atlanta

Perficient Digital Transformation

Join us at the Agentforce World Tour Atlanta to be a part of the latest AI innovations from Dreamforce 2024. Engage in sessions and demos to gain hands-on experience and create customized agents tailored to your business needs. This major innovation from Dreamforce is now live in Atlanta. Event Details: Date: Wednesday, December 18 Time: 9:00 a.m. – 5:00 p.m.

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Perficient is a 2024 Top Workplace in Dallas for the 4th consecutive year!

Perficient Digital Transformation

We are thrilled to announce that, once again, Perficient has been recognized as a top workplace in the Dallas-Fort Worth region! This honor is presented by The Dallas Morning News in collaboration with Energage and is largely based on feedback from our employees, making it even more significant. Our company culture has played a key role in earning this recognition.

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OpenAI demands investors shun rivals such as Anthropic, Elon Musk’s xAI

Everest Group

OpenAI has raised $6.6 billion from investors like Thrive Capital and Tiger Global, but the AI company also sought assurances that investors would avoid funding five competing firms, according to a Reuters report. “OpenAI’s move could stifle innovation in the short term,” said Nitish Mittal, partner at Everest Group. “With fewer resources available, competitors might struggle to keep pace with OpenAI’s advancements.

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Universal Design for Cognitive Disabilities in Healthcare -Incorporating Visual Aids–3

Perficient Digital Transformation

Visual aids are a powerful tool for improving communication and understanding in healthcare, especially for individuals with cognitive disabilities. By incorporating visual aids into the healthcare environment, providers can help ensure that all patients receive clear, comprehensible information about their health. Here’s how to effectively implement visual aids: The Importance of Visual Aids Visual aids enhance the communication process by providing visual representations of information.

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Fog lifts: IT spending revives on AI, BFSI gets growth and hiring surges

Everest Group

After witnessing a hazy macro environment for five straight quarters, India-centric IT services firms saw green shoots in the first quarter of this fiscal. While experts were still uncertain about the continuity of tech spending, Q2 (July to September) earnings belied the doubts of the naysayers. Peter Bendor- Samuel, chief executive of the consulting and research firm Everest Group, said that the BFSI sector is witnessing a rebound following the post-Covid slump.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Portugal – Changes in tax rates for November and December 2024

Mercans

Tax rate change for November and December 2024 The Portuguese Tributary and Customs Authority has published new withholding tax tables for the “Azores”, “Mainland” and “Madeira” regions, effective 1 November 2024 to 31 December 2024. Each region has 11 tax tables, including 4 for pensioners. The tax tables are applicable based on the employee’s personal circumstances.

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Incremental work from top clients is a bigger deal for IT

Everest Group

Though the just-concluded quarter missed mega deal announcements, Indian IT firms leveraged their partnerships with top clients to put up a strong show. From generating revenue from additional demands of existing clients, and restarting clients’ backlog projects to harvesting top clients, IT firms lapped up these incremental works with finesse. Echoing similar sentiments, Peter Bendor-Samuel, chief executive of consulting and research firm Everest Group, said small deal acceleration is driven by

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From competitors to collaborators: Indian IT companies find opportunity in GCC threat

Everest Group

The growing trend of multinationals setting up global capability centers (GCCs) to insource technology services may seem to be a negative for Indian IT companies, but they are turning this to their benefit. Traditional Indian outsourcing giants, that have thrived on providing IT services to clients in developed markets, are now increasingly entering into business partnerships with MNCs to work with the local GCCs, helping them offset the revenue impact.

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As North America gains traction, IT companies note softness in Europe

Everest Group

Europe was a bright spot for the Indian IT industry’s growth when its chips were down. But as North America has started gaining traction for the IT services industry, the other side of the pond has begun to show signs of softness for many of the top IT companies. Experts also say Europe is facing a decelerating economy which is unlikely to improve in the near future and hence clients are pulling back hard on discretionary spend and looking to delay large projects.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Higher revenue forecast and employees signal growth for Indian IT’s top five

Everest Group

Major Indian IT companies are optimistic about FY25 revenue growth, with increased hiring and revised forecasts. However, Q3 may present challenges due to seasonal factors and rising wage costs impacting margins.

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IT firms upbeat on BFSI discretionary spends takeoff

Everest Group

India’s IT industry appears to be staging a recovery from a deep slowdown, driven by an increase in discretionary spending, particularly in the financial services vertical and the North America market. The optimism expressed by leading Indian IT firms is mirrored by analysts, who see an uptick in hiring and upward guidance revisions as indicators of a brighter outlook ahead.

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Everest Group’s Artificial Intelligence (AI) Top 50 List: 2024 report shines a spotlight on high-performance organizations across the globe | Blog

Everest Group

Releasing its first-ever artificial intelligence (AI) Top 50 list in 2023, Everest Group has once again focused on the groundbreaking work and exceptional business performance carried out by AI technology providers from every corner of the globe. Continue reading to discover more about the leading AI-first providers featured in the top 50 list, as determined by Everest Group’s in-depth and continuous research.

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OpenAI boosts valuation with $6.6B funding round

Everest Group

This move comes amid speculation that OpenAI may be considering an initial public offering and as its recently appointed CFO has been actively touting the company’s strategy. OpenAI’s fresh infusion of capital can help the company to accelerate research in cutting-edge AI technologies like GPT-4 and to acquire or build larger and more powerful computing infrastructure, among other areas, according to Nitish Mittal, a partner in the technology practice of the Everest Group, a research firm.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Infosys, HCLTech, & LTIMindtree shift wage hikes to Q3 to sustain margins amidst weak demand

Everest Group

Several major Indian information technology (IT) companies have shifted wage hikes to the third quarter of FY25 to manage costs and sustain profitability amidst a sluggish demand environment. “So, if many employees leave, companies will be happy they are going,” said Yugal Joshi, leader, – technology services research at management consulting firm Everest Group.

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Everest Group targets to grow the impact-sourcing workforce to 1 million by 2030

Everest Group

Everest Group has announced that the industry has met its Commitment to Action (CTA) to grow impact sourcing from 350,000 FTEs to 500,000 individuals throughout the first two years of a three-year pledge. Everest Group pledged to increase the impact-sourcing workforce to 1 million by 2030. Rita N. Soni, principal analyst for Impact Sourcing and Sustainability, Everest Group, said: “The technology and tech services industries are such a source of inspiration for innovatively executing impact sour

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Everest VP: ‘Skills are not a HR initiative, they’re a business initiative’

Everest Group

Ahead of his session at UNLEASH World in mid-October, we sat down with Sharath Hari, VP at Everest Group, to take an inside look at the what, the why, and the how of skills-first HR. A major challenge facing HR leaders right now is “how can I put the right skills in the right places so that we align with business goals and contribute meaningfully to organizational objectives”, Hari tells UNLEASH.

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Hybrid models future for IT, GCCs?

Everest Group

Distant cousins to IT firms or not, global capability centers (GCCs) have captured the mindshare and wallet share in many client conversations. Yugal Joshi, partner in US-based IT advisory Everest Group, said GCCs have become a reasonable demand segment for some providers; “Though most providers will not build a long-term sustainable large business from these, everyone is chasing near-term revenue uplift.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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IT sector records positive net hiring from top four firms for first time in two years

Everest Group

Information technology companies are back on the college campus for bulk hiring with employee utilization reaching high levels; project signing, picking up, and onboarding started in a major way for the freshers who were given offer letters in the last couple of years. As a result, for the first time in the last two years, all four IT companies – Tata Consultancy Services, Cognizant, Infosys and Wipro – have shown positive net employee hiring in the September quarter.

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IT companies bet big on India, Middle East for the next phase of growth

Everest Group

IT and technology services companies are eyeing to expand and double down investments into emerging/ rest of the world (RoW) markets including India, Japan, Middle East and Latin America, among other countries in 2025; as core markets like the US and Europe continue to grapple with macroeconomic uncertainties.

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Simplismart supercharges AI performance with personalized, software-optimized inference engine

Everest Group

Enterprises are all in on AI. They want their models to run in production environments smoothly and with as high performance as possible to obtain a high return on investment. However, even with all the advanced models available in the market, teams continue to struggle with deployment issues. Last year, Peter Bendor-Samuel, the CEO of Everest Group, estimated that 90% of the gen AI pilots started will not make it to production.

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AI and globalisation are shaking up software developers’ world

Everest Group

Two big shifts are under way in the world of software development. Since the launch of ChatGPT in 2022, bosses have been falling over themselves to try to find ways to use generative AI (gen AI). Most efforts have yielded little, but one exception is programming. Surveys suggest that developers around the world find generative AI so useful that already about two-fifths of them use it.

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Streamline Your HR Processes with a Free HR Process Checklist Template

A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members.