Tue.Mar 19, 2024

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The Opportunities and Challenges of Hiring Internationally for SMBs

The Global Small Business Blog

©iStock/Ca-ssis With the rise of entrepreneurship, the need for SMBs to manage their costs, and a talent shortage in the U.S., international hiring will continue growing at an accelerated pace. Access to international talent will become increasingly important for U.S. SMBs’ success – and so will their need for tools and processes that make it easier for their global teams to collaborate.

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Why You Want To Use Looker Studio For Data Visualization on BigQuery

Perficient Digital Transformation

If you have built or are building a Data Lake on the Google Cloud Platform (GCP) and BigQuery you already know that BigQuery is a fully managed enterprise data warehouse that helps you manage and analyze your data with built-in features like machine learning, geospatial analysis, and business intelligence. BigQuery’s serverless architecture lets you use SQL queries to answer your organization’s biggest questions with zero infrastructure management.

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6 ways the recruitment process is boosted by AI

IBM Services

Nobody likes paperwork. And as important as talent acquisition is for any organization, it involves a lot of it: sifting through resumes, posting job descriptions, onboarding new employees. These tasks aren’t all tedium, and in fact, they often require human-level discernment. However, many components of these tasks can now be automated or augmented by AI , allowing hiring managers to focus on providing smarter, higher-level engagement with candidates.

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Showing Grit When Performing Manual QA

Perficient Digital Transformation

Many times, in my career when performing QA, I’ve dealt with many times where I’ve felt uncertain about my efforts. Through my work at Perficient—and with the help of my team—I’ve learned over time how to persist and show grit in testing to be able to ensure the highest quality of work delivered throughout a project. Here are some tips to help your breakthrough any blockers you may have when performing QA.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Decoding Quantum Computing: Uncovering its Potential Impact and Opportunities, Part I | Blog

Everest Group

With their exceptional computing prowess, quantum computers have the potential to revolutionize various sectors by expediting complex problem-solving. In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. Get in touch to discuss further.

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This Doesn’t Have to Keep You Up at Night: How to Seamlessly Transition Your Outsourced Customer Care Program

Blue Ocean

Love them or hate them, in business, as in life, transitions are inevitable. On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Usually, we focus on the buying cycle or key decision-making elements to consider, but the fact is, choosing your new strategic partner is just the first step in a long dance together.

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PEO vs. EOR: What is the Difference?

Globalization Partners

In today’s economic climate, companies are increasingly tasked with reassessing their approach to business success. Small businesses and medium-sized businesses alike are turning to the resilience and opportunity unlocked by global expansion to navigate common challenges like talent shortages. Despite global uncertainty, 73% of C-suite leaders are prioritizing growth in 2024, proving that a global mindset is paramount for organizations that want to thrive.

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This Doesn’t Have to Keep You Up at Night: How to Seamlessly Transition Your Outsourced Customer Care Program

Blue Ocean

Love them or hate them, in business, as in life, transitions are inevitable. On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Usually, we focus on the buying cycle or key decision-making elements to consider, but the fact is, choosing your new strategic partner is just the first step in a long dance together.

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Back Office Meaning: What It Means in Business, With Examples

Magellan Solutions

The back office meaning often gets overshadowed amidst the buzz of customer interactions. Do you want to experience a transformation in business performance by enhancing your back-office operations? According to research by Aberdeen Group , companies that update their back office experience a 2.8x increase in customer satisfaction, a 5.4x improvement in quality SLAs met, and a remarkable 11.7x rise in employee productivity.

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9 Healthcare Trends For 2024

Perficient Digital Transformation

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. And this year is especially interesting, because some of the biggest and fastest healthcare industry shifts in decades are happening right now. As such, forward-looking healthcare organizations (HCOs) that are on-track to differentiate their brand in the modern marketplace demonstrate some key characteristics: Pragmatically progressive strategies Strong partnerships to see those strat

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Content Moderation for Social Media Marketing: A Business Essential

Magellan Solutions

Should platforms remove hate speech, misinformation, and explicit content? Or do you prioritize freedom of speech above all else? With so much content shared online, filtering out inappropriate, harmful, or illegal material is essential, making content moderation in social media marketing challenging. About 60% of social media users want more control over the posts they see on their feeds.

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Form Control: Exploring useFormStatus in Next JS

Perficient Digital Transformation

In Next JS, developers prefer most of their code to remain on the server side. However, it is quite tricky to accomplish such feats when you are working with forms. Components that require inputs from the user and thus must be client components to perform user operations like button clicks or text inputs. So, let’s embark on this journey together to understand an experimental hook from react-dom : useFormStatus.

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Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities | Webinar

Everest Group

LIVE WEBINAR Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities March 19, 2024 | 9 a.m. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m. IST What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond? Join this webinar to explore the anticipated trends shaping 2024’s workforce and locations strategies.

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GCP Container Registry to Artifact Registry Migration

Perficient Digital Transformation

I got an email from Google Cloud Platform today entitled: [Action Required] Upgrade to Artifact Registry before March 18, 2025 This is not the first time Google has discontinued a product I use. They gave full year of lead time but I knew I would forget about it before then. I decided to look into why they are making the change and what would I have to do to make everything work.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

Raya Contact Center

RAYA CX has just released its FY 2023 financial report, and we’re thrilled with the results! We’ve witnessed substantial year-on-year growth across the board, with a remarkable 60.0% surge in revenue, an impressive 132.4% rise in EBITDA, and an extraordinary 278.3% increase in net profit. These robust achievements underscore the unwavering commitment and hard work of the entire RCX team.

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How medical device companies build loyalty among nurses

Perficient Digital Transformation

For medical device companies, building loyalty among nurses is a key element in driving growth. In this post we’ll look at four loyalty builders for nursing population. These loyalty are designed to engage and and drive relationships among this critical stakeholder group. Nursing is the most trusted profession in the U.S. In fact, 78% of people reporting that nurses have “ high or very high levels of honesty and ethical standards ,” according to a 2024 poll.

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RAYA CX Achieves Impressive FY 2023 Earnings: Revenue Soars by 60% YoY

Raya Contact Center

RAYA CX has just released its FY 2023 financial report, and we’re thrilled with the results! We’ve witnessed substantial year-on-year growth across the board, with a remarkable 60.0% surge in revenue, an impressive 132.4% rise in EBITDA, and an extraordinary 278.3% increase in net profit. These robust achievements underscore the unwavering commitment and hard work of the entire RCX team.

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Strategic Partnerships: Choosing the Right Healthcare BPO Service Provider.

Go4Customer

In the fast-paced and ever-changing world of healthcare, the significance of efficiency, accuracy, and patient satisfaction cannot be overstated. As healthcare administration grows increasingly intricate, numerous providers are embracing Business Process Outsourcing (BPO) as a strategic approach to simplify operations and emphasize their core strengths.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Unlocking Enterprise Preparedness for T+1 Settlement: The Crucial Role of IT and Technology Services Providers | Blog

Everest Group

By partnering with IT and technology services providers, banks and financial institutions can prepare for the new T+1 settlement. This security trade rule change to shorten the order finalization date by a day is expected to enhance operational efficiencies and reduce risk. Read on to understand how this updated regulation will impact the industry landscape and rapidly transform critical areas.

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