The Global Small Business Blog

JULY 15, 2024

©iStock/ajijchan What's affecting me, my clients, my colleagues and other global small business owners: Designing across cultures refers to the process of creating products and services that are tailored to the needs and preferences of diverse cultural groups. Stancé, a designer art toy company, proudly announces its global partnership with UFC , the world’s premier mixed martial arts organization.

Design 241

Design Service 241

31 West

JULY 15, 2024

Let’s talk about empathy — not the touchy-feely, warm-and-fuzzy stuff, but the real, practical, bottom-line-boosting kind of empathy. Your customers are frustrated. They feel unheard. And guess what? That’s costing you. Big time. Empathy isn’t just a nice-to-have. It’s a must-have. Let’s say a customer calls in, angry and confused. Your rep listens, really listens.

Customer Service 130

Customer Service Service Management Marketing 130

Blue Ocean

JULY 15, 2024

For many organizations, in-house customer care feels like the right choice. It keeps you close to your customers and ready to serve them with your comprehensive knowledge of your products or services. But doing it all in-house also comes with its pain points, and, if customer care is looked at internally as just a necessary service function for your true core competency/offering, it is possible you’re selling your customers short, when it comes to service.

Outsourcing 59

Outsourcing Out-Tasking Nearshoring Offshoring 59

Globalization Partners

JULY 15, 2024

We’re excited to announce that G-P has once again been named the Employer of Record (EOR) leader by research firm The IEC Group in its 2024 global EOR study. G-P has been positioned as the highest leader by The IEC since the inception of the study in 2023.

Research 52

Research 52

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Payroll

Paysquare

JULY 15, 2024

Introduction of Cloud-Based Accounting Cloud accounting has become one of the most effective innovations in the area of business financial operations, transactions, and documentation. This contemporary method uses online software to store and analyze data on different servers, which makes it highly flexible and effective. Unlike local systems that are placed on personal computers and do not allow for real-time exchange of financial data, cloud solutions give customers access to the information t

Accounting 52

Accounting Data Entry Outsourcing Right-Sizing 52

V-Soft Consulting

JULY 15, 2024

In this technological era, organizations must find new ways to achieve enhanced productivity and streamlined operations. Most organizations, instead of replacing their traditional enterprise systems, are switching to intelligent integration strategies that cut costs and improve workflow.

Streamline Operations 52

Streamline Operations 52

Perficient Digital Transformation

JULY 15, 2024

I recently worked with a client who wanted to restrict access to specific properties of the content types. We set up some Editor Descriptor attributes, and applied a decorator to the properties in the model classes, which worked well. Then they wanted changes. The problem is that figuring out who has access requires looking at the code. Any updates require code changes, which becomes a big deal when the properties are already in Production.

Administrative 52

Administrative Management 52

Everest Group

JULY 15, 2024

Learn more about how to navigate the october 2024 price increase in microsoft dynamics cloud-based products.

Marketing 52

Marketing Service 52

Perficient Digital Transformation

JULY 15, 2024

Introduction to Salesforce OmniScript Salesforce OmniScript is a powerful tool within the Salesforce ecosystem designed to streamline and enhance the user experience through guided, interactive workflows. It is part of the Salesforce OmniStudio suite, which also includes tools like FlexCards and Integration Procedures. OmniScript allows organizations to create seamless, step-by-step processes for their users, ensuring data accuracy and process compliance.

Flexibility 52

Flexibility Design Data Entry Efficiency 52

Everest Group

JULY 15, 2024

Learn about the factors for enterprises to consider when determining Microsoft products and services.

Marketing 52

Marketing Service 52

Advertiser: Paycor

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

Go4Customer

JULY 15, 2024

Customer support services have slowly emerged as one of the critical factors to success in today?s business world. Indeed, 86% of customers abandon a company due to a bad experience, underscoring the importance of customer support in establishing and maintaining strong customer relations. The focus of this blog will be to dissect ways that businesses can leverage the common issues they encounter in the customer support space.

Customer Support 40

Customer Support Service 40

Everest Group

JULY 15, 2024

One of the questions enterprise CIOs ask us at Everest Group is how they can anticipate when quantum computers will impact their competitive capabilities. Quantum computers have the ability to perform complex calculations at unprecedented speeds. Thus, they will transform areas such as data encryption, network optimization, and artificial intelligence and will enable the offering of new services.

Service 40

Service 40