The Global Small Business Blog

OCTOBER 17, 2023

©iStock/upthebanner The U.S. Small Business Administration (SBA) provided Empire State Development (ESD) nearly $1 million in funding in the latest round of the State Trade Expansion Program (STEP). STEP connects businesses in New York state to exporting opportunities abroad through grants for qualifying small and medium-sized businesses. Learn more about how STEP enables small businesses to expand their global reach and competitiveness.

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Perficient Digital Transformation

OCTOBER 17, 2023

Recently, the Cultural Connections ERG held its first “Cultivating Career Growth” event highlighting the experiences of Malvika Malviya, Lead Technical Consultant in India; Ron Jones, Director in the United States; Miroslav Maric, Manager in Serbia and Margarita Hoyos, Lead Software Developer in Colombia, who are part of Perficient’s global community.

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3Pillar Global

OCTOBER 17, 2023

On this episode of The Innovation Engine Podcast, we dive deep into the realm of innovation, change, and the human resistance to new ideas with David Schonthal, an award-winning professor at the Kellogg School of Management. David is the co-originator of the revolutionary “friction theory,” which sheds light on why promising innovations often stumble before reaching their full potential.

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IBM Services

OCTOBER 17, 2023

Heavy industries, particularly cement, steel and chemicals, are the top greenhouse gas emitting industries, contributing 25% of global CO2 emission. They use high temperature heat in many of their processes that is primarily driven by fossil fuel. Fighting climate change requires lowering heavy industry emissions. However, these industries face tremendous challenges to reduce greenhouse gas emissions.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. To learn about the advantages and key questions service providers should ask to successfully move to this model, read on. Contact us to explore this further.

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IBM Services

OCTOBER 17, 2023

Introducing the SAP Business Technology Platform The SAP Business Technology Platform (BTP) is a technological innovation platform designed for SAP applications to combine data and analytics, AI, application development, automation and integration into a single, cohesive ecosystem. BTP is SAP’s integration and application development platform for SAP clients, who want to extend their S/4 system.

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IBM Services

OCTOBER 17, 2023

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. Uncertainty is expected and complexity is compounding. As threats materialize on multiple fronts, organizations must reduce the time from insight to action.” 1 Business and data analysts are intimately familiar with the growing business need for precise, real-time intelligence.

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Everest Group

OCTOBER 17, 2023

ON-DEMAND WEBINAR Untangling the Risks of Generative AI: Solutions to Your Safety Concerns WATCH THE WEBINAR ON-DEMAND There is an increasing urgency among enterprises to explore the potential benefits of generative AI and leverage it to stay ahead of the curve. However, with all its promises, enterprises and providers must be wary of the pitfalls that can hinder its scaled adoption.

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The Hackett Group

OCTOBER 17, 2023

The Hackett Group, Inc. (NASDAQ: HCKT) today announced that it will release financial results for the third quarter ended September 29, 2023 on Tuesday, November 7, 2023 after the close of regular market hours. Following the release, senior management will discuss third quarter results in a conference call at 5:00 P.M. ET. The number for the conference call is (800) 593-0486, [Passcode: Third Quarter].

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Everest Group

OCTOBER 17, 2023

Generative Artificial Intelligence’s rapid evolution holds the promise to transform enterprise operations and decision-making across many industries. Several emerging key generative AI (GAI) trends can profoundly impact automation, productivity, and human expertise, but harnessing GAI’s many opportunities will come with risks that will require enterprises to make complex choices and strategically adapt.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Airswift

OCTOBER 17, 2023

Source: Imagevixen/Shutterstock The high number of renewable energy projects being run in 2023, especially in wind power, is creating more and more green jobs across the country. Australia could be transformed into a world leader in the renewable energy industry. Renewable electricity generation has more than doubled over the last 10 years. In 2022, 32% of Australia’s total electricity generation was from renewable energy sources, including solar (14%), wind (11%) and hydro (6%).

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Blue Ocean

OCTOBER 17, 2023

The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” The report urged stakeholders to consider environmental, social, and governance factors in their financial processes and investments. Simultaneously, worldwide attention on issues of sustainability and diversity began to take off and haven’t faded yet.

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Paysquare

OCTOBER 17, 2023

We all know that any business’s proper functioning requires proper coordination between various departments and activities. Keeping proper track of the structure of remuneration provided to the employees is of utmost importance when any firm is considered since it helps us to keep an account of cash inflow and outflow. This is why keeping an updated payroll structure is paramount for every organization.

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Jonajo Blog

OCTOBER 17, 2023

Introduction The Zero, One, Many (ZOM) principle is a powerful tool that can greatly improve your UX design strategy. At Jonajo Consulting , we’ve found that when used correctly, this principle helps create designs that are visually appealing, functional, and user-friendly. However, like any tool, ZOM has its pros and cons. This article aims to explore both sides and provide actionable tips on how to navigate them successfully.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

OCTOBER 17, 2023

Perficient’s Cultural Connections ERG Our Cultural Connections Employee Resource Group (ERG) Mission Statement is dedicated to taking our colleagues on a journey in exploring, understanding and advancing the cultural differences that help to shape our workforce and perspectives. The mission of the group is to cultivate a culture of inclusivity and allyship throughout Perficient around the globe.

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Collaborations 52

Planergy Software

OCTOBER 17, 2023

What's Planergy? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

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Perficient Digital Transformation

OCTOBER 17, 2023

I recently encountered an issue where my non-content blocks (site settings, categories, etc.) were producing a “For This” folder with a missing token. This missing token appeared in custom content, as well as add-ons like Geta Categories. For custom content, two things are required to get a value into that empty token: an XML file under the lang folder and a UIDescriptor.

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Magellan Solutions

OCTOBER 17, 2023

Inbound call center services can help your company achieve an average conversion rate of 10%. It boosts profitability and generates more qualified leads. So, if you’re looking for a way to optimize your customer support operations, look no further than the inbound call center. Inbound call center outsourcing is a cost-effective solution that enables businesses to deliver superior and customized service to keep customers from straying to competitors.

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Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

OCTOBER 17, 2023

The term “business transformation” in healthcare and life sciences sig nifies more than just an industry trend. It represents a comprehensive shift. Beyond the mere adoption of new technologies, it’s about strategically reimagining healthcare delivery, with an emphasis on enhancing outcomes and ensuring the sustainable success of life sciences and healthcare organizations.

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Magellan Solutions

OCTOBER 17, 2023

Here’s a fun fact: existing customers bring in 68% of all new clients. Most businesses depend on their current customers to sustain and generate new sales. There is a powerful tool that attracts and retains customers. It is called direct marketing inbound teleservices and affects client retention. Are you ready to discover the keys to preserving a loyal customer base?

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Perficient Digital Transformation

OCTOBER 17, 2023

At Perficient , we take pride in our commitment to excellence and continuous learning. Today, we’re excited to celebrate a significant milestone as nine of our employees have successfully passed the recently released XM Cloud Developer Certification Exam. This accomplishment not only highlights the dedication and expertise of our team but also reflects our commitment to staying at the forefront of the latest technological advancements in the industry.

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Go4Customer

OCTOBER 17, 2023

In the fiercely competitive landscape of modern business, the significance of customer satisfaction and loyalty cannot be emphasized enough. A happy customer not only has a higher likelihood of returning for repeat business but also becomes a trusted advocate who willingly promotes your products and services to others. One critical arena where customer experience can make or break a business is the call center.

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Everest Group

OCTOBER 17, 2023

The Israel-Hamas war has immediately increased cyberattacks, depleted technology provider resources, and postponed venture capital funding. While novel cybersecurity products from Israeli startups will face temporary setbacks, the situation may foster future cybersecurity innovation. Read on to explore the impact of this conflict on Israel’s cybersecurity firms, technology providers, enterprises, and venture capitalists.

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IBM Services

OCTOBER 17, 2023

It is vital for organizations to understand how their applications operate to ensure that applications meet expectations for performance, availability and overall end-user experience. This is achieved through application monitoring, and the use of application monitoring software. Broadly speaking, application monitoring software measures application performance, security and compliance, sends alerts when performance baselines are not met, provides insight into the root causes of performance issu

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Capgemini

OCTOBER 17, 2023

Design, build, and run “intuitive” deal desk operations Deepak Bhootra Oct 16, 2023 Facebook Twitter Linkedin Implementing frictionless, digitally augmented, and data-driven deal desk operations can drive operational excellence and increased value across the sales lifecycle. Just as a rally driver relies on a navigator to get them from A to B so they can stay focused on the speed and agility needed to win the race, so the sales function needs an “intuitive deal desk” to optimize deal value while

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