The Global Small Business Blog

APRIL 4, 2024

©iStock/sarawuth702 Metallurgy graduate Wang Chuanfu founded BYD in 1995. BYD is a small Chinese company focused on producing rechargeable nickel-cadmium batteries more cheaply than Japanese competitors. Nearly 30 years later, the Shenzhen-based firm has become the world’s leading manufacturer of electric vehicles (EVs), even surpassing American giant Tesla (TSLA) in global sales of pure-play electric cars in the last quarter of 2023.

Manufacturing 169

Manufacturing Company Focus Sales 169

IBM Services

APRIL 4, 2024

The popularity of private cloud is growing, primarily driven by the need for greater data security. Across industries like education, retail and government, organizations are choosing private cloud settings to conduct business use cases involving workloads with sensitive information and to comply with data privacy and compliance needs. In a report from Technavio (link resides outside ibm.com), the private cloud services market size is estimated to grow at a CAGR of 26.71% between 2023 and 2028,

Software 98

Software Out-Tasking Regulations Government 98

Globalization Partners

APRIL 4, 2024

Operating across multiple countries is a constant juggling act. With ever-changing labor laws and strict regulatory environments, the traditional approach of setting up an entity can often trigger compliance issues.

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IBM Services

APRIL 4, 2024

The cloud represents a strategic tool to enable digital transformation for financial institutions As the banking and other regulated industry continues to shift toward a digital-first approach, financial entities are eager to use the benefits of digital disruption. Lots of innovation is happening, with new technologies emerging in areas such as data and AI, payments, cybersecurity and risk management, to name a few.

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Service Banking Cybersecurity Regulations 59

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Global Help Desk Services

APRIL 4, 2024

In a perfect world, everyone who calls your IT customer service desk would be nice and polite. Problems would be solved instantly, and every caller would cooperate with the help desk agent. But we don’t live in a perfect world. In the real world, most callers are frustrated. Or they’re not sure what they’re doing. Or they leap ahead of the instructions and make the problem worse.

Customer Service 52

Customer Service Service 52

IBM Services

APRIL 4, 2024

Business Process Management (BPM) is a systematic approach to managing and streamlining business processes. BPM is intended to help improve the efficiency of existing processes, with the goal of increasing productivity and overall business performance. BPM is often confused with other seemingly similar initiatives. For example, BPM is smaller in scale than business process reengineering (BPR), which radically overhauls or replaces processes.

Management 58

Management Out-Tasking Automation Inventory Management 58

Magellan Solutions

APRIL 4, 2024

Meet the future of customer service: live chat agents! In a world where instant gratification reigns supreme, customers demand personalized experiences like never before. Take advantage of this essential tool to transform online interactions and exceed consumer expectations. Imagine if nearly two-thirds of your customers were more inclined to keep doing business with you.

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Customer Service Sales Right-Sizing Call Center 52

V-Soft Consulting

APRIL 4, 2024

The emergence of Generative Artificial Intelligence (GenAI) is reshaping industries and fundamentally altering organizational operations. Human Resources (HR) stands at the forefront of this transformative wave, with the integration of generative AI chatbots heralding a new era of efficiency and innovation.

Human Resources 52

Human Resources Efficiency 52

Perficient Digital Transformation

APRIL 4, 2024

In the vast landscape of React development, developers are armed with powerful tools to navigate challenges effortlessly: the useReducer and useRef hooks. This guide offers a deep dive into these hooks, unveiling their functionalities, adaptable use cases, and advanced methodologies. What is `useReducer`? The <strong>useReducer</strong> hook in React is a cornerstone for managing state, offering a more nuanced approach than its counterpart, <strong>useState.</strong&#

Management 52

Management Efficiency Software 52

Zinnov

APRIL 4, 2024

What if you could create content that not only resonates with your audience but also adapts to their ever-changing needs and preferences? This is the promise of Intelligent Content Generation (ICG) , a groundbreaking technology that is revolutionizing the way businesses approach content creation and management. But where does ICG fit into the larger picture of Intelligent Automation (IA)?

Automation 52

Automation Retail Insurance Collaborations 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

inDinero

APRIL 4, 2024

Controller vs comptroller vs CEO—with so many titles, it can be hard to know which of these professionals your business needs. These professionals have overlapping duties, and many people will use the terms interchangeably. However, there are important distinctions between controllers, comptrollers, and CFOs, and which one(s) you’ll need depends on the stage and nature of your business.

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Finance Accounting Government Healthcare 51

Intugo

APRIL 4, 2024

Setting Up Small Business Accounting Services in Mexico with Intugo In the dynamic landscape of global business operations, Mexico is emerging as a strategic destination for small business accounting services. Doubtedly, the shift is about seizing opportunities and leveraging Mexico’s unique advantages. Join us as we uncover the practical benefits and transformative potential awaiting businesses venturing into this strategy.

Accounting 45

Accounting Service Payroll Regulations 45

3Pillar Global

APRIL 4, 2024

In an ever-evolving digital landscape, companies are constantly seeking innovative solutions to power their businesses forward. At 3Pillar Global, we take great pride in our ability to craft breakthrough software products that drive digital transformation while consistently striving to exceed client expectations. We are excited to announce the introduction of a pivotal role within our organization: the Field Chief Technology Officer (CTO).

Healthcare 40

Healthcare Cost Control Insurance Collaborations 40

Go4Customer

APRIL 4, 2024

The support services in the business operations sector form a foundation for simple operation management and customer loyalty. Support services consist of two branches, namely front office & back office operations, with each department handling specific tasks of the organization. In this comprehensive, as part of our blog we will be looking at the insights of part of the office support services, front office and back office, explaining.

Service 40

Service Management 40

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll