Fri.Feb 09, 2024

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Revving Up Perficient’s Partnership with UANL Racing Team

Perficient Digital Transformation

Perficient is revving up its commitment to the future of automotive initiative with the innovation of its Electrifying the Future of Automotive program , supporting college Formula SAE racing teams. The Formula SAE program empowers college students to design, build, and race formula-style racing cars, including electric vehicles (EVs), in national and global Formula SAE competitions.

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Sensée and The Contact Company CEOs talk openly about a successful future together

Intelligent Sourcing

This week the Liverpool Echo announced that almost 1,000 jobs were now saved after The Contact Company, a contact centre company based in Birkenhead, had been acquired by the British work-from-home specialists Sensée. The Contact Company (TCC) was hit by a cyberattack in 2022 and has struggled ever since. The cost of recovery combined with […] The post Sensée and The Contact Company CEOs talk openly about a successful future together appeared first on Intelligent Sourcing.

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Sitecore Honors Nine Perficient Colleagues as MVPs in 2024

Perficient Digital Transformation

We’re thrilled to announce that this year, Sitecore has recognized nine of our Perficient colleagues the well-earned title of Sitecore Most Valuable Professional in all three categories- Strategy, Technology, and Ambassador. “Perficient’s commitment to encouraging their people to be active in the community is a model for what we’d like to see every partner doing.

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Developing Great Career Options For CX Teams

Intelligent Sourcing

Mike Harfield is the COO and Co-Founder at Sigma Connected Group. He is based close to Birmingham in the UK. In this epsiode of CX Files Mark Hillary speaks to Mike about developing careers in CX. He explains how his company has explored impact sourcing initiatives across South Africa and the UK and how a […] The post Developing Great Career Options For CX Teams appeared first on Intelligent Sourcing.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Salesforce – Understanding the Overlap of Data Cloud and AI

Perficient Digital Transformation

In the wild world of artificial intelligence (AI), your vision of how to marry up systems and capabilities can get murky, quick. In fall of 2023, Salesforce hosted their annual expo, Dreamforce. At Dreamforce 2023 , it was all about Data + AI + CRM. The team re-launched their Data Cloud platform and ensured exciting, trusted capabilities were coming in the AI space.

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FinOps-More Than Cost Control and Ever Evolving | Market Insights™

Everest Group

Understand why FinOps goes beyond cost control and its ongoing evolution. Explore the seven key elements of FinOps.

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Enterprises Are Turning to FinOps to Maximize Cloud Investments and Contain Costs | Market Insights™

Everest Group

Discover the reasons enterprises are embracing FinOps to optimize cloud investments and manage expenses effectively

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Top 9 Highest Paying Jobs in the Philippines

Global Expansion

Discover the highest paying jobs in the Philippines. Explore lucrative career options and salary insights for a successful professional path.

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Importance and Implementation Level of Digital Levers in Customer Experience | Market Insights™

Everest Group

Understand the significance and implementation level of digital tools in enhancing customer experience.

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Extending Layout Service in Sitecore Headless

Perficient Digital Transformation

Sitecore Headless uses a service called the Layout Service to deliver content from Sitecore to the front-end application in a headless architecture. It is responsible for rendering the layout of a page or a component and delivering the associated content to the client-side application. The Layout Service constructs and delivers a JSON representation encompassing the context, route, placeholders, renderings (components), and data sources.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Key Foundational Capabilities for Effective CX Data and Analytics and Artificial Intellige | Market Insights™

Everest Group

Explore the fundamental capabilities crucial for effective data and analytics & artificial intelligence in optimizing customer experience.

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Creating an AI Assistant: Handy Insights from Vilmate

Vilmate

Artificial intelligence will be in our discussions for a long time. It’s time to acknowledge that we are in a new world full of exciting possibilities. The digital era is evolving, and living without artificial intelligence is hard to imagine even now. It’s essential to focus on AI to maximize its potential. By embracing this technology today, you’ll have a significant advantage when it becomes even more adopted.

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Prevailing CX Data and Analytics and Artificial Intelligence Operating Structures | Market Insights™

Everest Group

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

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The most important AI trends in 2024

IBM Services

2022 was the year that generative artificial intelligence (AI) exploded into the public consciousness, and 2023 was the year it began to take root in the business world. 2024 thus stands to be a pivotal year for the future of AI, as researchers and enterprises seek to establish how this evolutionary leap in technology can be most practically integrated into our everyday lives.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Customer Experience Operational and Business Analytics | Market Insights™

Everest Group

Explore the evolving landscape of operational and business analytics in customer experience, including its key stages.