Tue.Feb 20, 2024

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Intrapreneurs Changed Corporations From Within

The Global Small Business Blog

©iStock/syahrir maulana What do these examples have in common? Sony’s Playstation, Google's Gmail and 3M’s Post-it notes. They all have intrapreneurship in common which was first coined in the 1970s in the context of corporate organizations. Intrapreneurship was first coined in the 1970s – principally in the context of corporate organizations in a paper titled Intra-Corporate-Entrepreneurship.

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Climate change predictions: Anticipating and adapting to a warming world

IBM Services

In an era of accelerating climate change , predicting the near-future can yield major benefits. For instance, when utility officials are aware that a heat wave is on its way, they can plan energy procurement to prevent power outages. When farmers in drought-prone regions are able to predict which crops are susceptible to failure , they can deploy additional irrigation.

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Revolutionizing Contact Centers: Key Findings and Strategies for Success

Working Solutions Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study that sheds light on the future of contact centers, revealing key insights that will shape the industry moving forward. Let’s delve into the findings and explore actionable recommendations to enhance your contact center operations.

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India’s Global Leap: Why Global Organizations Set up Global Capability Centers in India?

Zinnov

In 1985, Texas Instruments did something that no other organization had done before – they set up Global Capability Center (GCC) or an offshore center in India , sparking a trend. Though little-known today, it was an inflection point that set change in motion. The ‘90s rolled in, and India opened its door to the world. Many other big names like IBM, Accenture, and Microsoft started thinking, “Hey, maybe we should try offshoring, too.” Attracted by the promise of cost savings, they ar

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Unleashing Synergy: Why Salesforce Data Cloud is the Perfect Companion to Your Existing CDP

Perficient Digital Transformation

Leveraging Your CDP In today’s dynamic business landscape, harnessing the power of customer data is non-negotiable for success. Companies around the globe are increasingly turning to Customer Data Platforms (CDPs) to consolidate and manage their customer information effectively. While many organizations have already invested in a CDP, the addition of Salesforce Data Cloud can elevate their data strategy to new heights.

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3 Communication Strategies to Bridge the Employee Experience Gap

Globalization Partners

Work is no longer a place we go. Now, work can be done anywhere — from office cubicles to virtual screens, one thing remains the same: A positive employee experience is the cornerstone of successful workplaces. But what happens when employees' perceptions don't match the ideals their employer preaches? That's when companies are faced with what is known as an employee experience gap.

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The Hackett Group Announces Fourth Quarter 2023 Results

The Hackett Group

MIAMI, FL (February 20, 2024) – The Hackett Group , Inc. (NASDAQ: HCKT), a leading benchmarking, executive advisory and strategic consultancy firm that enables organizations to achieve Digital World Class ® performance, today announced its financial results for the fourth quarter, which ended on December 29, 2023. Financial Highlights Total revenue in the fourth quarter of 2023 was $72.4 million and revenue before reimbursements was $71.2 million, which exceeded the high end of our guidance.

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Mastering Axios in React: A Complete Overview

Perficient Digital Transformation

A popular JavaScript library, Axios has become a staple in modern web development, especially when handling HTTP requests in React applications. This blog will explore the ins and outs of using Axios with React, providing a complete guide and practical code examples to enhance your understanding. Getting Started with Axios in React Installation Step 1: Creating a React App Run the given command to build a new React app.

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Outsourcing or AI with Todd Handy, Chief Revenue Officer of SEBPO

SEBPO

Outsourcing or AI with Todd Handy, Chief Revenue Officer of SEBPO Total 0 0 0 0 FEBRUARY 13, 2024 Outsourcing or AI? Todd Handy , an expert in sales, digital media, and outsourcing, shares his expertise on when and why agencies, publishers, and ad tech platforms should consider outsourcing to companies like SEBPO. He discusses signs to watch for, employee engagement strategies, and finding the right balance between human resources and AI.

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Beyond the Big Three PBMs: Examining a Potential Trend

Perficient Digital Transformation

Prescription drugs reach patients through a complex web of entities. Among these, pharmacy benefit managers (PBMs) play a crucial role, handling reimbursements and negotiations with drug manufacturers and pharmacies. Three major PBM players – CVS Caremark, Express Scripts, and OptumRx – collectively command a significant 79% market share , orchestrating much of the industry’s dynamics.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Top 10 Live Chat Outsourcing Companies

Magellan Solutions

Did you know? Maximizing the potential of live chat outsourcing companies relies on mastering digital-first customer service. It’s more than just a strategy; it’s a make-or-break mission for businesses aiming to thrive in the digital era. Step into the competitive battlefield of customer support , where live chat and messaging have revolutionized real-time engagement.

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ServiceNow CSM Implementation Best Practices

V-Soft Consulting

With advancements in technology customers are getting accustomed to enhanced experiences. Businesses must strive to keep up with expectations to stay competitive, but it is a challenging task to keep up with modern customer service requirements. ServiceNow’s Customer Service Management (CSM) solution can help your organization boost your customer service to meet with the modern customers experience.

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TN Offers to Share Salary Cost of New GCCs

Zinnov

Tamil Nadu plans to subsidise salary costs for multination- als setting up global capabil- ity centres (GCCs).

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Top Countries with Best Healthcare Systems Across the Globe!!

Global Expansion

W hether you are going on your first expat trip, becoming a digital nomad, or have previously lived in a foreign country, it is critical to examine the healthcare system's policies in your current location, right?

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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The Gigafactory race is on: How are Siemens and Capgemini accelerating the battery manufacturing industry

Capgemini

The Gigafactory race is on: how are Siemens and Capgemini accelerating the battery manufacturing industry Capgemini Sept 13, 2023 Facebook Twitter Linkedin The battery industry faces a huge challenge to scale up its production capacity. The need for batteries continues to surge with unprecedented growth in the use of electric vehicles (EVs), the push for electrified public transportation, and increasing storage needs in the energy industry.