The Global Small Business Blog

MAY 16, 2024

©iStock/JLco - Julia Amaral Derek Lidow, a Princeton professor and former corporate executive says: "Forget the myth of the hermetic genius working in the garage on the next world-changing startup. It’s time to upgrade that thinking and pay more attention to how much entrepreneurial innovation is woven into the fabric of daily life." Lidow is the author of The Entrepreneurs: The Relentless Quest for Value , which analyzes the factors that give rise to entrepreneurs—and, in turn, the important so

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Redial

MAY 16, 2024

At Redial we realise the value of cultivating mental wellness for all our Redialers. Promoting mental health and wellness among our colleagues is not only crucial for their well-being and productivity; it creates an awareness and a focus on overall wellbeing. Ultimately, we strive to ensure that our Redialers thrive is all areas of their life. By focusing on key strategies, we are able to simply and hopefully effectively support their well being journey.

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Management Service Call Center Nearshoring 130

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. Leveraging their deep-rooted understanding of global organizations’ financial and operational intricacies, the Big Four possess a unique vantage point that can help them cause a shift in the Finance and Accounting Outsourcing (FAO) market.

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Service Advisory Finance Accounting 64

Aspirant

MAY 16, 2024

Are you considering integrating Generative AI (GenAI) into your organization's operations? Before diving in, it's crucial to weigh both the potential benefits and risks associated with this transformative technology. While GenAI promises increased productivity and efficiency, it also brings along concerns regarding data security and privacy.

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Efficiency 59

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Mercans

MAY 16, 2024

A Strategic Investment Into Innovation Introduction In July last year, Mercans introduced G2N Nova, its third-generation global payroll engine, representing a significant technology upgrade and introducing new capabilities that redefined how multinationals approached their global payroll strategy. The exemplary G2N Nova has since been creating waves in the realm of payroll tech due to its power-packed features.

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Payroll Robotics Process Automation Engineering Automation 59

IBM Business Partners

MAY 16, 2024

Recent research from IDC found that 85% of CEOs who were surveyed cited digital capabilities as strategic differentiators that are crucial to accelerating revenue growth. However, IT decision makers remain concerned about the risks associated with their digital infrastructure and the impact they might have on business outcomes, with data breaches and security concerns being the biggest threats.

Automation 55

Automation Design Efficiency Research 55

Blue Ocean

MAY 16, 2024

This major Canadian media organization reaches over 6 million people every single week. A customer-first experience is nothing less than critical for them. As a pillar within an industry that has been rocked by shifts in technology and distribution as well as customer habits and expectations, they partnered with Blue Ocean to focus on customer wins and revenue retention.

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Unosquare

MAY 16, 2024

This year has seen a big change for Unosquare Belfast , as we moved to our new home in the heart of Belfast City Centre at the end of March. We said goodbye to our Mays Chambers office, where we enjoyed 5 fantastic years and many great memories, to move to our new office in Bedford House. In our increasingly remote work setting, with most of us choosing a hybrid scheme, we wanted to have a workspace that better met our needs.

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Sales Collaborations 52

Blue Ocean

MAY 16, 2024

This major Canadian media organization reaches over 6 million people every single week. A customer-first experience is nothing less than critical for them. As a pillar within an industry that has been rocked by shifts in technology and distribution as well as customer habits and expectations, they partnered with Blue Ocean to focus on customer wins and revenue retention.

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Perficient Digital Transformation

MAY 16, 2024

On the Road to Vegas! We have our passes and are ready to hit the road for Informatica World 2024! This year’s conference is hosted in the heart of Las Vegas at Mandalay Bay Resort and Casino, May 20-23. Informatica World is an annual event that brings together over 2,000 experts to network, collaborate, and strategize new use cases on the Informatica platform.

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Collaborations Sales Management Service 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Blue Ocean

MAY 16, 2024

This major Canadian media organization reaches over 6 million people every single week. A customer-first experience is nothing less than critical for them. As a pillar within an industry that has been rocked by shifts in technology and distribution as well as customer habits and expectations, they partnered with Blue Ocean to focus on customer wins and revenue retention.

Service 52

Service 52

Perficient Digital Transformation

MAY 16, 2024

As we celebrate Global Accessibility Awareness Day (GAAD), it’s crucial to recognize that the significance of this day extends far beyond just those with disabilities. GAAD is a reminder of the importance of inclusivity and accessibility for all individuals in our digital age. In this article, we’ll explore why GAAD is a cause for celebration for everyone, regardless of ability, and how raising awareness can lead to a more inclusive and welcoming world.

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Design Regulations Marketing Engineering 52

Paysquare

MAY 16, 2024

Introduction of Automated Payroll Solutions with Leave & Attendance Systems Technology is approaching the world very fast, and there’s no field left in today’s generation that is not covered by it. However, there still exist a lot of areas in which the right use of technology is yet to occur. One of the most important areas among them is the payroll process.

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Payroll Automation Regulations Research 52

V-Soft Consulting

MAY 16, 2024

In today’s digital landscape, seamless integration of data and applications is crucial for business efficiency and success. Companies that rely on multiple applications, platforms, and databases need robust solutions that can facilitate smooth communication and interaction among these systems. This is where MuleSoft and Einstein Copilot come into play, offering a comprehensive approach to smart integrations that can drive business transformation.

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Efficiency 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Perficient Digital Transformation

MAY 16, 2024

Welcome to the next installment of our Universal Design Series, where we explore the crucial theme of Engagement for Learning in Education Accessibility. In this edition, we’ll delve into the principles, practices, and significance of fostering engagement through Universal Design to create vibrant and inclusive learning environments. Join us as we uncover the transformative power of engagement in education and its pivotal role in student motivation, participation, and achievement.

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Design Collaborations Flexibility 52

Paysquare

MAY 16, 2024

INTRODUCTION OF PAYROLL PROCESSING A payroll management system is a software or application used to regulate all the payroll activities of a company. Special payroll outsourcing companies are hired by businesses to carry out payroll management tasks. Whether the companies using these systems are small or large, payroll systems make the task of the owners & managers a lot easier.

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Payroll Out-Tasking Regulations Accounting 52

Perficient Digital Transformation

MAY 16, 2024

Welcome to the latest installment of our Universal Design Series, where we explore the pivotal theme of Flexibility for Learning in Education Accessibility. In this edition, we’ll delve into the principles, strategies, and importance of embracing flexibility through Universal Design to create adaptable and inclusive learning environments. Join us as we uncover the transformative power of flexibility in education and its profound impact on accommodating diverse learning needs and preference

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Flexibility Design 52

Go4Customer

MAY 16, 2024

In the modern highly volatile corporate environment, quality customer service should never be sacrificed. A meticulously planned and efficiently managed inbound call center is the foundation for offering excellent service, regardless of the size of your company. Businesses are inundated with consumer requests via phone calls, emails, and text messages, so they must establish a robust inbound contact center to satisfy shifting customer.

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Magellan Solutions

MAY 16, 2024

Did you know that outsourcing can transform your business , with 65% of companies finding it a game-changer? Delegating tasks helps businesses focus on innovation and growth. Deloitte believes using an outsourced call center is vital to delivering exceptional customer experiences. An outsourced call center can be your secret weapon for delivering exceptional customer experiences.

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Call Center Outsourcing Flexibility Customer Service 52

Go4Customer

MAY 16, 2024

What is call center video.

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Call Center 40