The Global Small Business Blog
OCTOBER 28, 2024
©iStock/istocksdaily What's affecting me, my clients, my colleagues and other global small business owners: An overview – The Art of 21st Century Global Leadership – of traits and practices required to succeed as a leader today and a look at the factory model that can help aspiring managers ascend. Foreign direct investment in the United States (10/1/24).
Capgemini
OCTOBER 28, 2024
The time to act is now: Scale up for a sustainable energy transition Miguel Sossa Oct 28, 2024 Facebook Linkedin How today’s business leaders can embrace energy-efficient practices to accelerate their sustainability agendas Businesses striving to meet net-zero goals by reducing emissions must optimize energy consumption across all assets. This requires thinking beyond standard decarbonization efforts like pursuing renewable energy sources and investing in energy-efficient lighting and appliances
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NoonDalton
OCTOBER 28, 2024
As your business grows, so does the demand on your customer service team. Increased call volumes can quickly stretch resources thin, leading to missed calls, lost revenue, and dissatisfied customers. Every missed call represents a missed opportunity—not only for immediate sales but for building long-term customer loyalty. So, how can you effectively manage this influx without overburdening your in-house team or sacrificing service quality?
Capgemini
OCTOBER 28, 2024
How to mitigate the environmental impact of Gen AI Laurent Bromet Oct 28, 2024 Facebook Linkedin Four strategies that will make generative AI technology more energy-efficient and sustainable Generative AI is powering innovation, but it’s also straining our energy grids. Generating 1,000 images with an AI model produces approximately as much carbon dioxide as driving 4.1 miles in an average gasoline-powered car.
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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive
Perficient Digital Transformation
OCTOBER 28, 2024
Today’s digital landscape is dynamic. It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. You must be prepared to adapt and scale your teams as priorities shift. Moving forward requires a comprehensive digital strategy that outlines the capabilities, agility, and alignment needed to stay ahead of digital disruption.
Aspirant
OCTOBER 28, 2024
The Prioritization Challenge Have you ever thought to yourself, “I just need to find some time to think through this” and you admit you’ve rarely been successful in carving out the time? You are far from alone.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Microsourcing
OCTOBER 28, 2024
Customer experience has come a long way in the past decade or so. Banking customers can use mobile apps to connect with service agents. Online shoppers can track every step of their purchase’s journey. Interactions are increasingly seamless, more direct and tailored to one’s preferences – and for good reason. As multiple studies have revealed, 72% of customers want immediate service 1 , 67% of consumers expect a resolution within three hours 2 and 52% will switch to a competitor if they have a s
Perficient Digital Transformation
OCTOBER 28, 2024
Creating a seamless and intuitive user experience is crucial for any application. In Salesforce, a great way to guide users through different stages of a process is by using progress indicators. In this blog post, I’ll show you how to build a Custom Salesforce Path using the lightning-progress-indicator component in Lightning Web Components (LWC). This example will focus on a user details form, demonstrating how to navigate between sections with a clear visual indicator.
Ivemsa
OCTOBER 28, 2024
Cost savings is the number one reason why U.S. and other foreign manufacturers look to Mexico as part of their growth strategies. Two areas manufacturing leaders see the most benefit are employee salaries and building leases. These represent the bulk of expenses for any type of production, and being able to reduce these costs in any way can help companies scale and succeed.
Perficient Digital Transformation
OCTOBER 28, 2024
What is the Selector Layer? The Selector Layer in Apex is a design pattern that acts as an intermediary between your application logic and various data sources, such as Salesforce objects or external systems. It encapsulates data access logic, promoting modularity, maintainability, and testability within your codebase. When to Create a New Selector Layer Class Consider creating a new Selector Layer class in the following scenarios: Complex Data Retrieval : For intricate queries or data retrieval
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
SEBPO
OCTOBER 28, 2024
Core Value Spotlight Genuine Customer Service Leads to Exponential Client Growth October 28, 2024 Director of Client Success, Carmy Rodriguez , has cultivated a people-centric career steeped in genuine customer interactions and a global mindset. Her greatest skills include identifying opportunities for partnership improvement and ensuring all deliverables are on time and of the highest quality.
Ivemsa
OCTOBER 28, 2024
The manufacturing industry has had its fair share of ups and downs in recent years, yet the IMMEX program in Mexico has remained relatively steady. Though there are always changes to anticipate, trends are forecasting a positive outlook heading into 2025. Let’s explore more of what U.S. and other foreign manufacturers can expect when it comes to costs and competition in Mexico.
Airswift
OCTOBER 28, 2024
Offshore oil and gas jobs offer exciting opportunities and competitive salaries in a dynamic industry. These roles often involve working on remote platforms and require specialised skills and knowledge to ensure safe and efficient operations.
Perficient Digital Transformation
OCTOBER 28, 2024
Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility. The economic risks of AI to the financial systems include everything from the potential for consumer and institutional fraud to algorithmic discrimination and AI-enabled cybersecurity risks.
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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.
Metasource
OCTOBER 28, 2024
Business has forever been about getting ahead or getting left behind, and the rapid advancement and adoption of technology have made that as true as ever. Case in point? The takeover of accounts payable (AP) automation is in full swing, especially with more recent AI-powered solutions driving new levels of capabilities. But in order to really get ahead of the curve, you need to not only adopt AP automation but stay up to date with the latest best practices.
Everest Group
OCTOBER 28, 2024
Everest Group’s #Payment Integrity Enterprise Priorities and Providers’ success report highlights key enterprise priorities and trends, focusing on integrating advanced technologies and forming strategic partnerships to enhance operational efficiency.
Perficient Digital Transformation
OCTOBER 28, 2024
Practical Tips for Providing Sign Language Interpretation Services in Healthcare Ensuring effective communication is a cornerstone of accessible healthcare, especially for patients who rely on sign language. Providing sign language interpretation services is essential for fostering an inclusive and supportive environment. Here are some practical tips for implementing these services effectively.
Offshore India Data Entry
OCTOBER 28, 2024
Healthcare is one of the top industries that is undergoing rapid changes. The rising patient demands, growing regulatory pressures, and the continuous requirement for operational efficiency force the healthcare industry to seek smart and sustainable solutions. A similar solution that is gaining prominence is healthcare outsourcing. Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
Perficient Digital Transformation
OCTOBER 28, 2024
Practical Tips for Providing Multilingual Options in Healthcare Ensuring that healthcare is accessible to patients who speak different languages is essential for delivering inclusive and equitable care. Multilingual options help bridge communication gaps, enhance patient understanding, and improve overall healthcare experiences. Here are some practical tips for effectively implementing multilingual options in healthcare settings.
V-Soft Consulting
OCTOBER 28, 2024
Restaurant automation is one of the excellent strategies that help restaurant businesses with multiple franchise locations remain competitive. Robotic Process Automation (RPA) implementation is the best way to automate your restaurant processes.
Capgemini
OCTOBER 28, 2024
Elevating customer experiences with Microsoft AI Paul Harrison Oct 24, 2024 Facebook Linkedin Impactful, personalized, and loyalty-driving customer experiences are critical to the success of many businesses. The need to differentiate, drive efficiencies, and create new products and services is more critical to the survival of businesses than ever before.
Everest Group
OCTOBER 28, 2024
Quality Engineering Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market enterprises are trying to strengthen their Quality Engineering (QE) foundations while simultaneously exploring fresh frontiers through cutting-edge technologies such as generative AI. In an ever-evolving market landscape, they want to engage with a provider capable of delivering superior technical implementations and also serving as a true strategic partner.
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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.
Capgemini
OCTOBER 28, 2024
Transforming the food ecosystem with technology Jordan E Friedman Oct 28, 2024 Facebook Linkedin Partnering across the food value chain to minimize waste through people, policy, and technology Food waste is a global problem that has environmental, financial, and societal impacts. A recent panel discussion at Capgemini’s 2024 Business to Planet Connect event got to the root of how to build a sustainable future, from farm to table.
Capgemini
OCTOBER 28, 2024
Secure and sustainable: Integrating cybersecurity with environmental responsibilities Michael Wasielewski and Greg Bentham 28 Oct 2024 Facebook Twitter Linkedin What if safeguarding your data could also help save the planet? In a time when both cybersecurity and environmental responsibilities are top priorities, blending these goals is not just a smart move – it’s a game-changer.
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