The Global Small Business Blog

JUNE 10, 2024

©iStock/Olivier Le Moal What's affecting me, my clients, my colleagues and other global small business owners: FedEx boosts 10 small businesses with award dollars. Global e-commerce revenue to hit record-breaking $3.64T in 2024. How to drop ship on Shopify. Quote of the week: "If you really look closely, most overnight successes took a long time." – Steve Jobs How to master international payments (sponsored content).

E-Commerce 195

E-Commerce Jobbing 195

Perficient Digital Transformation

JUNE 10, 2024

It is an honor and privilege to impact another person and make their lives better with more opportunities, and the Time for the Children Event Gala in Detroit is one of the greatest examples. I was able to attend this event last week with my colleagues and support an organization called Friends of the Children which is making generational impacts with at-risk children in the city.

Jobbing 75

Jobbing 75

IBM Business Partners

JUNE 10, 2024

As organizations strive to harness the power of AI while controlling costs, leveraging anything as a service (XaaS) models emerges as a strategic approach. In this blog, we’ll explore how businesses can use both on-premises and cloud XaaS to control budgets in the age of AI, driving financial sustainability without compromising on technological advancement.

Flexibility 63

Flexibility Risk Management Risk Management Software 63

Perficient Digital Transformation

JUNE 10, 2024

Salesforce Experience Cloud is the platform for creating top-notch customer experiences. But what if you could amplify its capabilities even further with the power of Artificial Intelligence (AI) and Data Cloud? At the recent Salesforce Connections 2024 event, the focus was all about AI, Data, and CRM, highlighting how these technologies are revolutionizing customer engagement.

Co-Sourcing 52

Co-Sourcing Customer Support Accounting Sourcing 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Business Partners

JUNE 10, 2024

In business and beyond, communication is king. Successful service level agreements (SLAs) operate on this principle, laying the foundation for successful provider-customer relationships. A service level agreement (SLA) is a key component of technology vendor contracts that describes the terms of service between a service provider and a customer. SLAs describe the level of performance to be expected, how performance will be measured and repercussions if levels are not met.

E-Commerce 59

E-Commerce Automation Customer Service Sales 59

3Pillar Global

JUNE 10, 2024

The trend toward consolidation is a challenge for regional health plans. When national payers keep getting bigger, how do you stay competitive? Especially when it comes to digital transformation—what can you offer that your larger competitors can’t? The answer is: trust. You know your local providers better. You’ve worked with them for years. You’re part of their communities.

Administrative 52

Administrative Management Efficiency Government 52

3Pillar Global

JUNE 10, 2024

Earlier this year, CMS announced “concern” over use of AI algorithms in denying claims coverage. Specifically, they announced a rule providing multiple guardrails for Medicare Advantage payers: AI can’t make decisions, must be compliant with larger agency requirements, and decisions must be made on individual patient history, not broad datasets. While concerns about bias and discrimination are warranted, the CMS rule fails to address the core problem underlying claims denials.

Robotics Process Automation 52

Robotics Process Automation Engineering Automation Efficiency 52

Perficient Digital Transformation

JUNE 10, 2024

Logging is an essential part of test automation. It helps you keep track of what your tests are doing, spot errors, and understand why certain steps were skipped. In Katalon Studio, KeywordLogger is a handy tool that makes logging easy and effective. This guide will show you how to use KeywordLogger with simple examples. What is KeywordLogger? KeywordLogger is a feature in Katalon Studio that lets you log different types of messages.

Automation 52

Automation 52

NoonDalton

JUNE 10, 2024

In today’s fast-paced business environment, every moment is crucial. To stay competitive and agile, companies must continuously find ways to optimize their operations. One of the most effective strategies for achieving this is outsourcing back-office functions. This approach can revolutionize the way your business handles finance, HR, and administrative tasks, allowing you to streamline processes and focus on core activities.

Finance 40

Finance Outsourcing Data Entry Business Process Outsourcing 40

Perficient Digital Transformation

JUNE 10, 2024

Effective logging is crucial in test automation. It helps testers track test execution, identify issues, and understand skipped steps. Katalon Studio’s KeywordLogger provides a versatile logging mechanism, which can be enhanced further by integrating with Test Listeners. This blog will guide you through the integration process, offering practical examples to illustrate the concepts.

Accounting 52

Accounting Automation 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Everest Group

JUNE 10, 2024

An increasing number of companies have started their own Global In-house Centers (GICs) (also known as captives), and companies that have existing GICs have been expanding the scope of what those GICs do. This surge in GIC build and expansion is coming at the expense of the third-party services market.

Marketing 40

Marketing Service Shared Services Global Business Services 40

Go4Customer

JUNE 10, 2024

Has your banking and call center operations evolved to meet the demands of today?s customers? Are you ready to deliver exceptional service while maximizing efficiency as customer expectations change? In this blog, we explore 10 practical tips that help bank call centers not only meet but exceed customer expectations. Call center efficiency is the cornerstone of any bank?

Call Center 40

Call Center Banking Efficiency Service 40

Global Expansion

JUNE 10, 2024

Remote work has rapidly grown in popularity among the modern workforce. However, managing remote teams offers challenges that many leaders find daunting.

Management 40

Management 40

3Pillar Global

JUNE 10, 2024

Health IT vendors have a unique view of the healthcare payment ecosystem. Working across multiple providers or payers gives you the ability to tease out data patterns and business needs a single entity could easily miss. Emerging technologies (like AI, ML, RPA, codeless application development platforms, etc.) can accelerate that process, allowing health IT vendors to move faster uncovering insights, introducing new value-add features, and automating internal processes.

Robotics Process Automation 52

Robotics Process Automation Engineering Healthcare Automation 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

inDinero

JUNE 10, 2024

Learning how to apply for a business loan can feel overwhelming, but with the right information and documentation, you can secure the funding you need while making a confident and informed decision. In this article, we’ll detail the requirements for a business loan, share how and where to apply, and provide accounting tips to help after you’ve been funded.

Banking 52

Banking Finance Accounting Administrative 52

IBM Business Partners

JUNE 10, 2024

The central processing unit (CPU) is the computer’s brain, assigning and processing tasks and managing essential operational functions. Computers have been so seamlessly integrated with modern life that sometimes we’re not even aware of how many CPUs are in use around the world. It’s a staggering amount—so many CPUs that a conclusive figure can only be approximated.

Manufacturing 62

Manufacturing Healthcare Analytics Out-Tasking 62