Thu.Jan 25, 2024

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Balancing AI: Do good and avoid harm

IBM Services

Growing up, my father always said, “do good.” As a child, I thought it was cringeworthy grammar and I would correct him, insisting it should be “do well.” Even my children tease me when they hear his “do good” advice and I’ll admit I let him have a pass on the grammar front. In the case of responsible artificial intelligence (AI), organizations should prioritize the ability to avoid harm as a central focus.

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Time to Celebrate Sitecore Order Cloud Specialization!

Perficient Digital Transformation

This past week was one to celebrate for the Perficient DXP team, as Sitecore awarded us their Order Cloud Specialization. Sitecore takes certification seriously and only recognizes partners with a Specialization if they have proven a deep understanding of the products and a track record of success on relevant projects. The Order Cloud Specialization is the fourth that Perficient has earned in addition to badges for CDP & Personalize , Content Hub and Sitecore XP.

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How to Empower Yourself

Unosquare

by: Alison Fernandez Intermediate Software Engineer and WiT Lead How to Empower Yourself Hello everyone! I’m thrilled to introduce myself as Alison Fernandez, the proud leader of Unosquare’s “Women in Tech Guild” and a passionate software engineer. In this role, I’m committed to fostering an empowering community for women in our field, promoting diversity, and driving innovation.

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The importance of diversity in AI isn’t opinion, it’s math

IBM Services

We all want to see our ideal human values reflected in our technologies. We expect technologies such as artificial intelligence (AI) to not lie to us, to not discriminate, and to be safe for us and our children to use. Yet many AI creators are currently facing backlash for the biases, inaccuracies and problematic data practices being exposed in their models.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Application Transformation Services PEAK Matrix® Assessment 2024 – North America

Everest Group

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation. To unlock the full potential of emerging technologies, businesses are accelerating their application transformation journeys and migrating away from legacy estates.

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MRO spare parts optimization

IBM Services

Many managers in asset-intensive industries like energy, utilities or process manufacturing, perform a delicate high-wire act when managing inventory. Finding the right balance becomes crucial for helping ensure the success of maintenance, repair and operations (MRO) initiatives, specifically the spare parts that support them. What’s at stake?

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Comparing Large Language Models: Everest Group’s AI LLM Assessment Provides a Powerful Framework for Enterprise Decision-Making | Blog

Everest Group

Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size alone doesn’t always equate to better performance. Discover a comprehensive framework that evaluates and compares more than a dozen LLMs on 27 key parameters to enhance enterprise decision-making.

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6 Myths and Facts About AI Implementation For SMBs

Amzur

For tech leaders steering their organizations in a climate of rapid digital disruption, artificial intelligence represents a pivotal opportunity – and challenge. While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. In this article, we cut through the hype and misconceptions to highlight six realities about implementing AI in growing organizations.

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Customer experience examples that drive value

IBM Services

Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. It’s no surprise. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention. As such, more organizations are increasing their dedication to CX strategy and looking towards successful customer experience examples for inspiration

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What Is Financial Modeling?

inDinero

Like many accounting and investment tools, the amount of math involved in financial modeling can seem daunting. At the core, the concept is simple: financial models incorporate historical data, present cash flow and balance sheet positions, and a series of future-based assumptions to project an organization’s performance into the future. In short, it’s a decision-making tool.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Perficient Wins 2023-24 Coveo Relevance Accelerator Award

Perficient Digital Transformation

Perficient is excited to announce we’ve won Coveo’s exclusive partner award! The Accelerator Award commemorates a Coveo partner that exhibited deep knowledge and technical expertise, understands a customers’ business challenges, and clearly delivers value-driven business outcomes. Perficient is a trusted Coveo Platinum Partner with expertise in modern intelligent search solutions.

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How to know when it’s time to explore IT help desk outsourcing

Global Help Desk Services

Help desk outsourcing can be a lifesaver, but it’s not a one-size-fits-all solution. Costs, stringent security or compliance requirements, and other factors might make it hard to know whether you should consider outsourcing your IT help desk, keeping everything in-house … or something in between.

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Perficient Recognized As A Notable Telecom, Media, and Entertainment Industry Consultancy

Perficient Digital Transformation

The lines are blurring among communications, media, and technology (CMT) companies, and consumers are demanding exceptional experiences across the board. Products and services must be hyper-personalized, digital-first, and accessible in any place and at any time. With expectations so high, the pressure is even higher for these companies to effortlessly tackle frequent mergers and acquisitions as well as changing business models without allowing quality to suffer.

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Women in Tech

Unosquare

by: Alison Fernandez Intermediate Software Engineer and WiT Lead How to Empower Yourself Hello everyone! I’m thrilled to introduce myself as Alison Fernandez, the proud leader of Unosquare’s “Women in Tech Guild” and a passionate software engineer. In this role, I’m committed to fostering an empowering community for women in our field, promoting diversity, and driving innovation.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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NRF Recap: How Brands Can Create Great Experiences

Perficient Digital Transformation

Justin Racine, Principal of Unified Commerce recently attended the National Retail Federation’s (NRF) Big Show in New York City. Every year, NRF brings industry leaders and innovators together to dive into the latest trends and technologies shaping the future of retail. This year the show brought together more than 40,000 people and showcased insights from leaders of some of the world’s largest companies and advanced technologies.

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What is Globalization in Business and Benefits of Global Expansion

Global Expansion

Globalization: Connecting World; Anytime From Everywhere In today's connected globe, corporations no longer function just within their national borders. As technology and transportation evolved, commerce became more worldwide. In addition to increased problems and international conflicts, deliberate growth has resulted in new employment, customer audiences, and economic opportunities.

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Lading into Generative AI: Transformers

Perficient Digital Transformation

As we’re all aware, generative AI has come to revolutionize our lives, our daily routines, and particularly the way we work. It’s as simple as choosing your preferred AI assistant and integrating it into your everyday tasks. Major companies like Google, Facebook, Microsoft, and OpenAI are in a race to develop increasingly precise AI systems that can yield better results, possess more capabilities, be “smarter”, and offer myriad features that make our work easier.

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Is Cloud Communication Different from Cloud Contact Center?

Go4Customer

Have you ever wondered about the celestial influence shaping the landscape of modern business communication? In the vast expanse of business communication, the clouds have become symbolic of a transformative force, ushering in a new era of connectivity. Metaphorically speaking, let's embark on a journey to explore the celestial realms of Cloud Communication and Cloud Contact Centers, deciphering their unique constellations in the.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Overcoming Healthcare’s Mountain of Mistrust – Part 2: Payers

Perficient Digital Transformation

This is the second part of our series in which we’re discussing the increasing need to build trust among healthcare consumers. The analytics and opinion-polling firm Gallup has found a decline in Americans’ trust in many institutions and industries , including healthcare. This means building strong, ongoing relationships with consumers and members will be more critical than ever.