The Global Small Business Blog

AUGUST 7, 2024

©iStock/mbolina Philippe Petit looks back on his phenomenal 1974 Twin Towers walk. On Wednesday and Thursday of this week, he will walk a highwire across the nave of St. John the Divine in New York City, the world's largest cathedral. "My love for magnificent places and my love for walking on the tightrope and sharing with an audience my passion has not changed," he said.

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Redial

AUGUST 7, 2024

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Advanced Technology Integration The adoption of AI, machine learning, and robotic process automation (RPA) is revolutionizing BPO operations.

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BPO E-Commerce Robotics Process Automation Business Process Outsourcing 130

SEBPO

AUGUST 7, 2024

BLOG 4 Ways to Fix Failing Ad Operations August 7, 2024 Are your Ad Operations (AdOps) leaving you puzzled at their lackluster performance? Discover four main reasons why many companies struggle with AdOps and how to turn things around with proven solutions. 1. Volume and Inability to Scale 2. Fragmented Systems and Processes 3. Lack of Automation 4.

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Out-Tasking Data Entry Automation Nearshoring 105

The Scalers

AUGUST 7, 2024

If you’re looking for an updated guide on offshore development services in India, you’re in the right place. In this article, you’ll learn why this Asian country is considered one of the best destinations to find and hire elite engineers. You’ll also discover why — as a tech leader — you should consider moving operations to Bangalore, the ‘Silicon Valley of Asia’.

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Offshoring Service Engineering Cybersecurity 88

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Everest Group

AUGUST 7, 2024

Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment The Life and Annuity (L&A) insurance industry is rapidly transforming, driven by technology advances and evolving customer expectations. As insurers face challenges with legacy systems, regulatory changes, and market dynamics, IT service providers become crucial allies in navigating associated complexities.

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Insurance Service Marketing Collaborations 59

Go4Customer

AUGUST 7, 2024

Customers end up being frustrated when they get through to a line only to be answered by a voicemail, they are denied their opportunities for the business. Indeed, it has been established that 80% of the call respondents disconnect their call once they hear a voicemail greeting, while only 10% leave a message. However, a live receptionist is able to offer a fancy welcome, offer further assistance in answering questions, scheduling appoi.

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Service 40

SPD Load

AUGUST 7, 2024

Efficient payroll management is crucial for any business out there. It ensures employees are paid accurately and on time, helps maintain compliance. The post Top Challenges in Payroll Management and How Software Can Solve Them first appeared on SpdLoad.

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Payroll Software Management Efficiency 40