The Global Small Business Blog

FEBRUARY 23, 2024

©iStock/CarlosAndreSantos Less than half of companies believe their global business services (GBS) function adds value. This requires GBS organizations to adopt a new mindset —one that goes “Beyond GBS.” Highlights: • “Beyond GBS” organizations strengthen their ownership of end-to-end outcomes. They run GBS like a business in terms of performance, cost, and service levels, and they attract more attention from the C-suite. • They lead digitization initiatives, scale their best practices internall

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Global Business Services Service 208

IBM Services

FEBRUARY 23, 2024

Today, people don’t just prefer instant communication; they expect it. Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage.

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Healthcare Analytics Customer Service E-Commerce 102

Globalization Partners

FEBRUARY 23, 2024

How does an Employer of Record work, and why use one to begin with? Let’s explore the benefits of partnering with a global Employer of Record service — and how to choose the right one for you today.

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Service 52

IBM Services

FEBRUARY 23, 2024

The General Data Protection Regulation (GDPR), the European Union’s landmark data privacy law, took effect in 2018. Yet many organizations still struggle to meet compliance requirements, and EU data protection authorities do not hesitate to hand out penalties. Even the world’s biggest businesses are not free from GDPR woes. Irish regulators hit Meta with a EUR 1.2 billion fine in 2023.

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Ivemsa

FEBRUARY 23, 2024

Partnering with a Mexico shelter company is one of the main strategic decisions U.S. manufacturers are considering as they put their eyes toward the future. With the rapid technological evolution across various manufacturing sectors, business leaders want cost-effective ways to ramp up production without sparing quality. Although foreign manufacturers have benefited from Mexico shelter services for decades, many companies are entertaining the idea for the first time.

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Perficient Digital Transformation

FEBRUARY 23, 2024

Universal design is not just about creating accessible spaces; it’s about crafting experiences that cater to the diverse needs of individuals. At the heart of this philosophy lies a user-centric approach—one that places the preferences, abilities, and feedback of users at the forefront of the design process. This blog post explores the transformative impact of adopting a user-centric approach in the pursuit of universal design.

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Global Expansion

FEBRUARY 23, 2024

Explore lucrative career paths with our guide to the highest paying jobs in India. From technology and finance to healthcare and management.

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Jobbing Finance Healthcare Management 40

Everest Group

FEBRUARY 23, 2024

Explore how Generative AI is expected to significantly impact GBS organizations' workflows, with examples showcasing its material influence.

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Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

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Marketing Shared Services Global Business Services Sourcing 52

Everest Group

FEBRUARY 23, 2024

Identify the five service providers in North America that stand out for delivering exceptional value.

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Service Marketing 40

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Everest Group

FEBRUARY 23, 2024

Identify the five service providers in Europe that stand out for delivering exceptional value.

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Service Marketing 40