The Global Small Business Blog

JULY 9, 2024

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Amzur

JULY 9, 2024

The tech industry thrives on continuous progress. IT professionals are the driving force behind innovation, crafting cutting-edge solutions and managing complex infrastructure. However, their ability to innovate can be hampered by two significant challenges: a growing volume of repetitive tasks, such as user provisioning and software updates, and the ever-increasing amount of data they manage.

Software 88

Software Analytics Automation Cybersecurity 88

Everest Group

JULY 9, 2024

Amid economic challenges and a cautious business outlook, maintaining a positive brand image is not just important – it’s vital. Specialized skills are more critical than ever, making the attraction and retention of top talent a key objective for organizations. Exceptional talent is the golden ticket, and GBS and tech employers must revamp their approach to building, maintaining, and strengthening their employer brand in local markets.

Right-Sizing 72

Right-Sizing Research Flexibility Marketing 72

Blue Ocean

JULY 9, 2024

Brand loyalty is a reflection of a customer’s commitment to a relationship with a given retailer or service provider. But, of course, the current era of disruption is changing everything about all our relationships. The way we interact with people and brands has changed—and consumer spending priorities have evolved just as fast. Read on to discover the three principles of brand loyalty in a world where disruptions continue to shift our buying behaviors (and one interesting exception to the rul

Retail 59

Retail Sales Manufacturing Accounting 59

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Mercans

JULY 9, 2024

Mercans is pleased to announce the appointment of Vishwanathan Arunachalam ‘Vish’, the company’s long-term CEO of Payroll & SaaS, to its board. Vish, who initially joined Mercans as COO, now serves as both CEO and board member. This appointment marks an important milestone for Mercans as it strengthens its leadership team and drives innovation in the industry.

Payroll 52

Payroll Engineering Software Design 52

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST A distinctive employee value proposition (EVP) is proving to be the deciding factor in GBS and tech employers’ differentiation, particularly in a market with slowing talent demand. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of emplo

Marketing 52

Marketing Service Shared Services Global Business Services 52

Perficient Digital Transformation

JULY 9, 2024

There is an untapped potential for automotive loyalty programs, and we are living in an era where customer loyalty is more fleeting than ever. Until now, the relationship between OEMs and customers has been largely transactional. A customer buys a car, and the interaction ends there until the next purchase cycle—typically five to ten years later. But in today’s competitive landscape, this model is no longer sufficient.

Retail 52

Retail Manufacturing Finance Design 52

V-Soft Consulting

JULY 9, 2024

ServiceNow is a leading platform providing cloud-based digital workflows for enterprise operations. ServiceNow has many benefits to enterprises but finding skilled IT resources to match the corporate demand can be difficult. To truly unlock the benefits that the platform offers, it is necessary to select a partner that is best suited to your enterprise's needs.

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Offshore India Data Entry

JULY 9, 2024

Over the past few decades, the Business Process Outsourcing (BPO) industry has undergone notable changes and developments. In addition, Virtual Assistant (VA) Services are one of the critical drivers of this evolution. It has a vital role in specialized BPO Services. In detail, virtual assistants are experts who operate remotely with an organization, either full-time or part-time, and have the potential to manage routine tasks, specialized work, or occasional tasks.

BPO 52

BPO Data Entry Service Business Process Outsourcing 52

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Marketing 52

Marketing BPO Service 52

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Vilmate

JULY 9, 2024

Apple introduced the latest iPhone update, iOS 18, at the WWDC 2024 conference and released updates for all its other devices. The entire internet is buzzing about the exciting features coming in September. However, little discussion has been given to the significance of this update for iOS web application owners and aspiring startup founders. At Vilmate, we always keep up with the times.

Nearshoring 40

Nearshoring Out-Tasking Cybersecurity Design 40

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Customer Service 52

Customer Service Marketing Service BPO 52

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Marketing 52

Marketing BPO Service 52

Everest Group

JULY 9, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Customer Support 52

Customer Support Marketing BPO Service 52

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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