The Global Small Business Blog

SEPTEMBER 3, 2024

©iStock/Jacob Wackerhausen From small shops to bold startups, women are trailblazing into entrepreneurship and making things happen on their own terms. But the playing field isn’t quite equal yet. Behind the breakthroughs, female founders still see more doors closed than opened regarding funding and fair chances. The percentage of women who started a business in the last year was 47%, compared to 44% for men.

Management 248

Management 248

31 West

SEPTEMBER 3, 2024

Setting up an after hours call center can be a great way for an IT development business to provide exceptional customer service and support around the clock. With more businesses operating 24/7, having staff available after normal business hours is becoming increasingly important. An after hours call center allows customers to get assistance during nights, weekends and holidays when regular customer service staff may not be available.

Call Center 130

Call Center E-Commerce Flexibility Research 130

Global Help Desk Services

SEPTEMBER 3, 2024

You’ve decided an outsourced help desk is your best option. Great! Now what? Well, now it’s time to choose the type of IT help desk you need. And here’s the rub: it might not be as straightforward as you think. It can be hard to tell at first if the company you’re interested in is a boutique help desk provider, a managed service provider, or a large enterprise solution.

Outsourcing 59

Outsourcing Managed Services Management Service 59

Perficient Digital Transformation

SEPTEMBER 3, 2024

The world of Digital Marketing is challenging and always updating with new strategies. To stay on top of the competition, businesses need to leverage the latest technologies like Generative AI. Gen AI can pump up your digital marketing efforts by creating highly engaged SEO-friendly content and boost your brand on SERP (Search Engine Result Page). In this blog, we’ll get to know what Generative AI is, how it works, and steps for using it in your digital marketing strategies.

Marketing 52

Marketing Customer Support Automation Engineering 52

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Payroll

Globalization Partners

SEPTEMBER 3, 2024

As companies seek workforce opportunities beyond domestic borders, the responsibilities of today’s Chief Financial Officer are evolving rapidly. According to a 2023 McKinsey survey, in fact, over 39% of CFOs consider change management as the most important skill for the future, highlighting a growing need for a multifaceted approach to financial management.

Global Hiring 52

Global Hiring Management 52

Perficient Digital Transformation

SEPTEMBER 3, 2024

In the wake of VMware’s recent license cost increase under Broadcom’s new pricing model, many enterprises are facing the pressing need to reevaluate their IT strategies. For those reliant on VMware’s virtualization technologies, the cost hike poses a significant challenge to maintaining budgetary control while continuing to drive digital transformation efforts.

Reduced Costs 52

Reduced Costs Right-Sizing Flexibility Finance 52

Perficient Digital Transformation

SEPTEMBER 3, 2024

Relationships are Everything After engaging with numerous organizations seeking to establish efficient and effective data leadership practices, a recurring theme has emerged: executive data leaders often struggle to effectively partner with business teams. Additionally, our research indicates that data leaders who prioritize collaboration with business teams are over 20% more efficient in helping to accomplish organizational goals.

Collaborations 52

Collaborations Research Efficiency Marketing 52

Everest Group

SEPTEMBER 3, 2024

In this viewpoint, we explore consumers’ perceptions of gen AI adoption in their customer and contact center experiences.

Marketing 40

Marketing Service 40

Perficient Digital Transformation

SEPTEMBER 3, 2024

Edge Delivery Services empowers developers and authors to create lightning-fast, high-performing digital experiences that score a perfect 100% on Google’s Lighthouse metrics. With Edge Delivery, you can choose from two flexible implementation options – document-based authoring and WYSIWYT (What You See Is What You Get) – to streamline your development workflow and accelerate content authoring.

Service 52

Service Flexibility Design Efficiency 52

Amzur

SEPTEMBER 3, 2024

Imagine a world where complex applications with thousands of lines of code can be built and deployed at lightning speed. This isn’t fiction; it’s a reality made possible by the emergence of low-code platforms. On the other hand, cloud platforms provide scalable infrastructure and on-demand resources to eliminate upfront investments and time-to-market.

Flexibility 76

Flexibility Regulations Marketing Efficiency 76

Advertiser: Paycor

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Explore over 10 ways AI recruiting tools can help you identify a wider pool of candidates, enhance communication strategies, and eliminate unconscious bias. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.