Fri.Nov 17, 2023

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Small Global Companies Are Hidden Champions

The Global Small Business Blog

©iStock/jacoblund Smaller technology companies are Europe’s “hidden champions” that need to be connected to develop alternative solutions to the big tech companies, Secretary General of the European DIGITAL SME Alliance Sebastiano Toffaletti told Euractiv. For Toffaletti, there is a misconception that everything is owned and invented by Google, Amazon, Microsoft, and other Big Tech companies.

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How RPA Benefits Your Employees

V-Soft Consulting

Robotic Process Automation (RPA) has emerged as a vital component of digital transformative initiatives, gaining widespread adoption across various industries due to its multifaceted advantages. Within this landscape, employee engagement becomes pivotal for the success of automation initiatives, as RPA aims to relieve human workers of mundane tasks, allowing them to redirect their efforts towards more meaningful and stimulating work.

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Healthcare Providers’ Expectations from Patient Engagement Platforms | Market Insights™

Everest Group

Gain insights into the foremost expectations of healthcare providers concerning patient engagement platforms.

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Retail Media Scaling to New Regions

SEBPO

“There were gasps at how large the SEBPO Team is now and how much they do to make our day-to-day easier and the business function.” – VP, Ad Operations Total 0 0 0 0 Case Study Retail Media Scaling to New Regions A Retail Media AdTech provider was seeking traction with brands in the US. The client was familiar with outsourcing and vetted several suppliers.

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HR’s Blueprint for a Successful 2025

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

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Exploring the Paradigm Shift of Experience Level Agreement-based Contracting and its Impact on Enterprises | Blog

Everest Group

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. While once a potent force, the XLA has lost its power as enterprises have transitioned to a penalty-only model, essentially reducing it to a standard service level agreement (SLA). Delve into the ramifications of this change and the potential dangers it poses to enterprises in this blog. “ Employee experience is critical to the success of any organization.

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Revolutionizing Global Expansion with G-P’s AI-Enabled Global Growth Solutions

Globalization Partners

Today’s businesses are breaking free from traditional paradigms and redefining success on their terms. However, the journey towards global expansion has often been hindered by complex regulations, time-consuming processes, and compliance challenges. Enter G-P, the trailblazing leader in the global employment industry, transforming the way companies expand globally at a time of unprecedented change in the workforce.

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Retail Deposits: Analyzing Deposit Stickiness in the Current Interest Rate Environment

Perficient Digital Transformation

In our previous article, “ Transaction Accounts: Analyzing Deposit Stickiness in the Current Interest Rate Environment ,” Perficient’s Financial Services Risk Management and Regulatory Capabilities Center of Excellence (CoE) explored the sharp decline in transaction account balances over an 18-month period. Now, we will delve into the stability of retail deposits from the same bank over the same timeframe, determining whether they were resilient compared to transaction accounts.

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Challenges in Implementing Patient Engagement Platforms | Market Insights™

Everest Group

Identify the key obstacles involved in the implementation of patient engagement platforms within the industry.

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Customer Service Outsourcing: A Comprehensive Guide for Businesses.

Go4Customer

In the hyper-competitive landscape of the modern business world, companies are constantly battling to meet the escalating demands of customer service. Did you know that 76% of consumers expect brands to understand their needs and expectations, and 59% are willing to switch to a new brand for better customer service? It's a staggering reality, and this is where strategic solutions come into play.

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Indian IT Firms Stare at Bleak Holiday Quarter on Grim Outlook | In the News

Everest Group

Migration to cloud has been at the vanguard of growth the past three years, but its pace has slowed considerably and is unlikely to return at the level it was post pandemic. Microsoft, Alphabet, Amazon and even Meta, Apple and Tesla have indicated a weakening demand environment that could last at least two quarters. Peter Bendor Samuel says, “Much of the growth the industry has experienced over the last three years has been the migration to cloud and this modernization phenomena has slowed consi

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Tips for Effective Email Support in BPO Services.

Go4Customer

In today's dynamic business landscape, Business Process Outsourcing (BPO) services have evolved into an indispensable component, enabling companies to streamline their operations and focus on core competencies. Within this realm, customer support stands as a linchpin for ensuring both client success and satisfaction. Particularly, email support has risen to prominence as a pivotal channel for addressing customer concerns and inquiri.

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