Mon.Mar 24, 2025

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My Adobe Summit 2025 Takeaways

Perficient Digital Transformation

Adobe Summit 2025 is officially a wrap, and I have pages and pages of notes to go through with my team to plan out our year! The two terms that appear the most in my notes are Performance and Personalization. Customer expectations continue to rise, and the demand is higher than ever for lightning-fast sites that keep shoppers engaged, with hyper-personalization that lets them know brands care about them, leading to loyalty and customer retention.

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Diverse Revenue Streams for Schools: Boost Financial Sustainability

Planergy Software

What's PLANERGY? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY.

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Outsource to Transform – an excellent resource for IT leaders, procurement professionals, and business executives involved in outsourcing

Intelligent Sourcing

Book Review Outsource to Transform A Guide to Finding the Right Partners, Managing the Change and Risk. Outsource to Transform is a concise yet comprehensive guide for professionals looking […] The post Outsource to Transform – an excellent resource for IT leaders, procurement professionals, and business executives involved in outsourcing appeared first on Intelligent Sourcing.

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The 10 Best Accounting Software Solutions for Educational Institutions

Planergy Software

What's PLANERGY? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficientlyby automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How seven steps can help midsize industrials crack the transformation code

McKinsey & Company

In a challenging geopolitical and market environment, midsize industrial companies are under pressure to build resilience and scale. Seven transformation levers can help them reach their potential.

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What is responsible customer data management?

Microsourcing

Learn what responsible customer data management is and how to implement it. Explore data types, strategies, tools and ethical considerations for building trust and driving business growth.

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Software Development Outsourcing: Guide, Costs, and Tips

SPD Load

Software development outsourcing is a beneficial option for many businesses. According to the Deloitte Global Outsourcing Survey 2024, 80% will maintain or. The post Software Development Outsourcing: Guide, Costs, and Tips first appeared on SpdLoad.

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User needs drive SERP evolution

Perficient Digital Transformation

SERPs will change, AI will be a big part of the changes, and SEO remains relevant. Those were key points made at Googles Search Central Live in New York City on March 20. Search is never a solved problem according to Liz Reid (quoted at the event). John Mueller pointed out that 15% of all searches are new every day. This means Google has to work hard to keep a fresh index and run algorithms able to serve results that meet user needs.

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Building the Contact Center SOW: The Framework for Success

Blue Ocean

Youve heard it before: Stress is the outcome of reality not aligning with expectations. And nothing takes a toll on relationships quite as quickly as stress. When outsourcing customer support whether for the first time or the fifth time your company’s relationship with the contact center is understandably complex. You simply cant rely on an unwritten set of rules or assumptions to guide your collaboration or, sooner or later, that partnership will come under serious stress.

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How AI and Automation Are Transforming the BPO Industry

Offshore India Data Entry

The American computer scientist, author, and entrepreneur Raymond Kurzweil once said that artificial intelligence will reach human levels by around 2029. Proving his statement, the potentials of AI and Automation are rising rapidly. These tremendous advancements in AI technology are bringing significant changes to multiple industries worldwide, and the Business Process Outsourcing Industry is no exception.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Accelerating Innovation – Enabling App Developers to Build Faster with GitHub Copilot

Perficient Digital Transformation

Boosting Developer Productivity with AI-Powered Coding In the ever-evolving world of software development, efficiency is key. App developers must balance shipping high-quality features quickly while maintaining code integrity and performance. The rise of AI-driven development tools like GitHub Copilot is transforming the way code is writtenboosting productivity and allowing developers to focus on what truly matters: innovation.

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Nearshoring: la infalible tendencia en la externalización de contact centers.

Anexa

En un mundo cada vez ms globalizado, las empresas buscan constantemente formas de optimizar sus operaciones y reducir costos. En el mbito de los contact centers, el nearshoring se ha convertido en una tendencia popular que ofrece una serie de ventajas frente a la externalizacin tradicional (offshoring). Qu es el nearshoring? El nearshoring es la prctica de externalizar servicios a un pas cercano, generalmente dentro de la misma regin geogrfica o zona horaria.

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From Dreamforce to Denver: Bringing AI to Life at Agentforce World Tour

Perficient Digital Transformation

AI is redefining business, and Agentforce World Tour Denver puts the latest innovations at your fingertips. Straight from Dreamforce, this one-day event delivers hands-on experiences, expert insights, and real-world applications to boost productivity, enhance customer engagement, and streamline operations. Event Details Date: Monday, April 14, 2025 Time: 1:30 p.m. 5:30 p.m.

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Today in Global Small Business: Shamrock Shuffle in Chicago 2025

The Global Small Business Blog

2025 Laurel J. Delaney. All rights reserved. What's affecting me, my clients, my colleagues and other global small business owners: Shamrock Shuffle in Chicago, Illinois, Sunday, March, 23, 2025. Small businesses are running out of moves in Trump's trade wars. Quote of the week: The scariest thing about what President Trump is doing with his tariffs-for-all strategy, I believe, is that he has no clue what he is doing or how the world economy operates, for that matter.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Top five key trends shaping employee experience in 2025

Capgemini

Top five key trends shaping employee experience in 2025 James McMahon Jan 28, 2025 Facebook Linkedin 2024 was a year where fresh emerging technologies highlighted the potential to change the way people work. At Capgemini we believe 2025 will be a breakthrough year, where promising technologies mature and proofs of concept evolve, making step changes in digital experiences possible. 2025 will be all about how organizations use technology to maximize the potential of their employees , focusing on

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