31 West

OCTOBER 2, 2023

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the fast-paced world of logistics, the efficiency of IT systems is paramount. A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction.

Service 130

Service Supply Chain Management Analytics Software 130

IBM Services

OCTOBER 2, 2023

Audi, a renowned German automobile manufacturer, stands proudly as a symbol of luxury, performance and cutting-edge automotive technology. Founded in 1909, Audi has evolved over the years into a global leader in the automotive industry. The brand’s iconic four interlocking rings represent the merger of four independent carmakers in 1932, solidifying Audi’s commitment to excellence and unity.

Analytics 93

Analytics Manufacturing Efficiency Engineering 93

31 West

OCTOBER 2, 2023

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the pharmaceutical industry, seamless IT support is essential to maintain productivity, ensure regulatory compliance, and safeguard sensitive data. This case study delves into our experience with a pharmaceutical client, known as “PharmaTech” Our client wanted to outsource its tier-1 support & was actively looking for an IT service desk provider.

Pharmaceuticals 130

Pharmaceuticals Service Manufacturing Research 130

IBM Services

OCTOBER 2, 2023

As a healthcare activist, a mom to a fertility preservation miracle, a business owner and a cancer survivor, Alice Crisci has dedicated her life to ending the spread of health misinformation. She founded MedAnswers and its telemedicine spinout, Ovum Health , with the hopes of providing increased access to family-building solutions like pre-pregnancy, prenatal and postnatal healthcare.

Healthcare 91

Healthcare Insurance Analytics Collaborations 91

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

31 West

OCTOBER 2, 2023

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. Introduction In the hospitality industry, efficient IT support is crucial for providing exceptional guest experiences and maintaining seamless hotel operations. This case study examines the journey of a large hotel chain, referred to as “HospitalityX,” as it sought to enhance its Level-1 IT service desk services.

Service 130

Service Efficiency Collaborations Management 130

IBM Services

OCTOBER 2, 2023

The recent rise of generative artificial intelligence (AI) including large language models (LLMs) has inspired organizations in every industry to consider how AI can drive innovation. Leaders are increasingly recognizing the power of AI as well as its potential limitations and risks. It’s critical that leaders think carefully about how AI is created and applied and take a human-centric, principled approach to each use case.

Design 83

Design Jobbing Collaborations Accounting 83

Perficient Digital Transformation

OCTOBER 2, 2023

In today’s rapidly evolving healthcare landscape, data is the driving force behind informed decision-making and personalized patient care. However, the abundance of data scattered across various siloed systems can be overwhelming, making it challenging for healthcare providers to harness its full potential. This is where Salesforce Data Cloud steps in as a Customer Data Platform (CDP) – offering a transformative solution that empowers healthcare organizations to aggregate, harmonize, and a

Healthcare 59

Healthcare Manufacturing Sourcing Out-Tasking 59

AS White Global

OCTOBER 2, 2023

Hello, everyone! Our third quarter has been an extremely productive time for us! Here’s what we’ve been up to and what’s next as we aim to finish strong all the way to the last quarter of 2023. Thailand Industry Forum: New Economy, New Opportunities The Royal Thai Embassy Canberra, the Royal Thai Consulate-General Sydney, the Thailand Board of Investment (BOI), and ASW Global hosted a 2-day industry forum on “ Thailand: New Economy, New Opportunities ” in Sydney and Brisbane last July.

Management 52

Management Insurance Service 52

Perficient Digital Transformation

OCTOBER 2, 2023

Optimizely’s Opticon 2023 begins next week on Tuesday, October 10 in sunny San Diego. The 3-day conference promises to explore what Optimizely calls “the intersection of art and science.” Attendees will have the opportunity to experience what happens when the two work in tandem to drive better digital experiences while empowering the people, like you, who create them.

Software 59

Software Management Service 59

V-Soft Consulting

OCTOBER 2, 2023

Meet Laura Civille, our very own Consultant Care Associate. With over a year of experience at V-Soft, Laura has made a significant impact in her role. In addition to her working closely with our Consultants, Laura has recently undergone some major changes both personally and professionally. In this interview, we sat down with Laura to learn more about her passion for her job and her interests beyond the office.

Jobbing 52

Jobbing 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Zinnov

OCTOBER 2, 2023

In the face of mounting geopolitical tensions, global economic challenges, government protectionism, and persistent supply chain disruptions, the global Engineering Research & Development (ER&D) sector has defied all odds. Its resilience and unwavering growth are perhaps most strikingly demonstrated by the substantial increase in ER&D expenditure.

Engineering 52

Engineering Government Collaborations Research 52

UnaTerra

OCTOBER 2, 2023

Recruiting globally is a whole new ball game. Unfortunately, it’s not just a matter of posting on Indeed and hoping for the best. No, you’re going to need a comprehensive global recruitment strategy in order to keep your competitive edge, avoid the inherent risks in the process and attract top-tier talent. A well-thought out strategy […] The post Defining a Global Recruitment Strategy to Attract Top Talent appeared first on Cintra Global.

Global Recruiting 52

Global Recruiting Payroll 52

SirionLabs

OCTOBER 2, 2023

Explore the pitfalls and legal complexities of automatic contract renewal for enterprises. Discover why autorenewals might not serve your business best.

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UnaTerra

OCTOBER 2, 2023

Employee mobility is a catch-all term for the movement of your people in their career. Be it up the rungs of the corporate ladder, travelling or relocating for work, or taking the opportunity to work remotely. It’s all about your people making moves to suit their professional goals. Why is employee mobility important? Employee mobility […] The post Employee Mobility: Why Your People’s Movements Matter appeared first on Cintra Global.

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Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility