Wed.Jan 17, 2024

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Build a Dream Team, Not a Family

The Global Small Business Blog

©iStock/Mahmudul Hassan As leaders, integrating a "dream team" philosophy means moving beyond the "family" model to a framework where excellence, growth, and respect are more important than unrealistic loyalty and unconditionality. It's about creating an environment where everyone is driven to be their best, supported by the group's collective strength and ambition, understanding that not everyone may be a part of the team forever.

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Educating the Digital Generation: The Importance of Cybersecurity Awareness in College

31 West

Living in a fast-progressing world with constantly appearing new technologies and Internet features requires the user’s maximum caution and awareness about possible cyber dangers. Digitalization has brought plenty of benefits to our everyday life. However, it has given a lot of opportunities to some individuals to use it for particular fraud activities.

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Unlocking the Power of ServiceNow GRC: Top Use Cases

V-Soft Consulting

GRC (Governance, Risk, and Compliance), is an operational strategy dedicated to handling an organization's governance, risk management, and compliance in alignment with industry and government regulations. GRC often denotes a collection of software capabilities designed for the execution and oversight of enterprise GRC programs.

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Optimizely CMS – Custom form element with dependencies

Perficient Digital Transformation

Optimizely CMS comes with a package called Episerver.Forms that enables you to incorporate easy to build forms within a CMS website. There is a built in form container that supports standard built in form elements like input fields, checkboxes, radio buttons, select lists, buttons etc. And just like any other feature, Episerver Forms also come with the capability to customize, where you can customize existing elements, or create new ones and more.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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How one IBMer is creating a more sustainable future for the island where he grew up

IBM Services

IBM believes in the power of technology and innovation to drive climate solutions, especially for the communities and organizations most impacted by climate change and environmental challenges. At the center of this work is also a commitment to volunteerism, allowing inspired IBMers to combine their talent and skills with passion and purpose. Through the IBM Sustainability Accelerator , a pro-bono social impact program, IBM volunteers donate their time, energy and expertise to help create lastin

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Payment Integrity Solutions PEAK Matrix® Assessment 2024

Everest Group

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. The growing emphasis on ensuring accurate and efficient payment processes is creating various opportunities. Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementin

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Everest Group Launches ‘Service Provider Compass’ Research Series with Assessment of Global Services Delivery from Mexico

Everest Group

Everest Group’s Service Provider Compass is designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. DALLAS, January 17, 2024 — Everest Group today announced the launch of a new research report series, Service Provider Compass , designed to provide sourcing leaders with a succinct summary of service provider’s market positions in key delivery locations.

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Perficient’s Deep Industry Expertise Recognized Through Our Work with Leading Manufacturers 

Perficient Digital Transformation

Amid the rapidly changing landscape of manufacturing, companies around the globe are working to better position themselves by adopting Industry 4.0 strategies, implementing digital twin technologies, evaluating sustainability, and initiating reshoring. As part of the manufacturing industry, automotive companies specifically are undergoing a massive transformation driven by electrification , connectivity , autonomous driving , and subscription services.

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Impact of Gen AI and Large Language Models (LLMs) on Impact Sourcing and Challenges to Their Adoption | Market Insights™

Everest Group

Learn the influence of Generation AI and Large Language Models (LLMs) on impact sourcing and the challenges hindering their adoption.

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The Future of Work: How Impact Sourcing Shapes Workforce Dynamics

NoonDalton

In a world where the contours of work are continuously evolving, a transformative approach known as Impact Sourcing is gaining traction and redefining workforce dynamics. Impact Sourcing, a strategy that goes beyond the conventional boundaries of outsourcing, focuses on creating meaningful employment opportunities for individuals from underprivileged and marginalized communities.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Integrating Excel with Rest Assured

Perficient Digital Transformation

Let’s start with this blog as we attempt to understand the art of Integrating Excel with Rest Assured. Get ready for a smooth transition between reading data from Excel files and into our Rest Assured Test. Rest Assured, the Java powerhouse for API testing, joins forces with Apache POI, the maestro of Excel file wizardry, in this thrilling exploration.

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How to create a brand voice, comms guidelines, and macros using AI (eBook with prompts)

Influx

As businesses grapple with accomplishing more in a limited time (and often with limited resources), AI’s efficiency becomes increasingly important. Creating a brand voice takes time, but with the right prompts, AI takes on a bulk of the work, leaving you to boil down the output exactly how you want it. 58% of marketers whose companies use generative AI for content creation said increased performance is the top benefit.

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Ten steps for choosing an outsourcing partner

Intugo

Ten steps for choosing an outsourcing partner In the dynamic landscape of today’s business world, choosing an outsourcing partner has become a strategic necessity for companies looking to streamline operations, cut costs, and focus on core competencies. However, successful endeavors hinge on choosing the right partner. Selecting an outsourcing partner is akin to embarking on a complex journey, with various checkpoints and considerations that must be navigated along the way.

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Impact Sourcing Talent Distribution Delivery Footprint | Market Insights™

Everest Group

Explore our 2023 report for insights on top locations with high impact worker presence, detailing talent distribution in impact sourcing.

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Why (and How) to Switch to a New HR & Payroll Platform

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

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How Generative AI Can Benefit eCommerce Businesses

Perficient Digital Transformation

eCommerce has become a part of our lives, offering the convenience of shopping anywhere and anytime. Since its inception, eCommerce has been evolving with advancements in technology, and the commerce landscape is getting more and more competitive. With the increase in competition, the eCommerce industry is constantly searching for ways to attract and engage customers and deliver personalized shopping experiences.

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Impact Worker vs Non Impact Worker Attrition Rates | Market Insights™

Everest Group

Attrition rates among impact workers continue to be lower than non-impact workers, indication higher employee commitment among the impact workers.

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7 Ways to Improve Company Culture

Magellan Solutions

Finding ways to improve company culture is crucial for success. It impacts everything, from performance to how the company is perceived. Imagine a company where everyone feels valued, listened to, and inspired to contribute. Magellan Solutions offers seven effective approaches to improving company culture. Why does company culture matter? It’s the soul of your organization.

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Everest Group’s Service Provider Compass Framework | Market Insights™

Everest Group

Understand Everest Group's service provider compass framework by categorizing providers into premier, proven, and promising.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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Revolutionize Communication with a Virtual Call Assistant

Magellan Solutions

Consumers today have higher expectations of the companies they do business with. They want personalized interaction, faster response times, and seamless multichannel communications. These demands can be challenging for entrepreneurs running a small business. But how will they cope? This is where a virtual call assistant comes into play. In the business world, 2024 is still a customer-centric era.

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Distinguishing Gen AI Hype from Real Applications | LinkedIn Live

Everest Group

LINKEDIN LIVE Distinguishing Gen AI Hype from Real Applications January 17, 2024 | 10 a.m. CST | 11 a.m. EST | 4 p.m. GMT | 9:30 p.m. IST Join us for an insightful discussion on navigating the landscape of Artificial Intelligence (AI). Anil Vijayan, Partner at Everest Group, will unravel real-world use cases that go beyond the hype, shedding light on how generative AI is making a tangible impact across industries.

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The Future of Outsourcing in BPO Companies in 2024

Magellan Solutions

The future of outsourcing in 2024 has been a topic of much concern lately. The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 trillion in 2024. This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate.

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Data Security and Copyright Concerns with Generative AI Coding Assistants

Perficient Digital Transformation

In the realm of modern technology, where developers are evolving into the ‘New Wizards’ of the digital age , there’s a growing reliance on generative AI coding assistants. While these tools empower developers with almost magical capabilities, they also raise significant concerns in two key areas: data security and copyright. Data Security: Navigating the Cloud When utilizing an AI coding assistant, portions of your code may be transmitted to the cloud for processing.

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HR’s Complete 2025 Calendar of Important Dates

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!

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Service Provider Compass – CXM Services Delivery from Mexico – 2023 | Market Insights™

Everest Group

Learn service provider compass for CXM services delivery from Mexico in 2023. This assessment focuses on providers' scale and internal brand perception.

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Unlocking React’s Power: Why Functional Components Outshine Class Components

Perficient Digital Transformation

Introduction As React development continues to evolve, the rise of functional components and hooks has significantly transformed the way we build applications. In this blog, we’ll unravel the magic behind functional components and explore why they emerge as the superheroes of modern React development. So, get ready for a journey into simplicity and power, supported by examples that will undoubtedly make you appreciate the efficiency they bring to the table.

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Service Provider Compass – IT-ADM Services Delivery from Mexico – 2023 | Market Insights™

Everest Group

Gain insights into the delivery of IT-ADM services from Mexico in 2023 through Everest Group's service provider compass report.

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The Journey of Rural BPOs Transforming Lives.

Go4Customer

In the heart of rural India, where each day unfolds in rhythm with swaying fields and the gentle whispers of nature, a unique protagonist emerges?the Rural Business Process Outsourcing (BPO). This unassuming narrative embarks on a captivating exploration of how these tranquil villages, often distanced from the digital surge, metamorphosed into epicenters of economic empowerment and technological prowess.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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United Kingdom – Changes in national insurance contributions from 6th January 2024

Mercans

Changes in national insurance contributions rates Class 1 National Insurance Contribution rates change from 12% to 10% for Category A, F, H, M and V. This applies to earnings from primary threshold till upper earnings limit. Class 1 National Insurance Contribution rates change from 5.85% to 3.85% for Category B and I. This applies to earnings from primary threshold till upper earnings limit.

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Chatbot examples: A beginner’s guide 

IBM Services

A chatbot is a program or script designed to interact and respond to humans in real-time conversation. Different organizations and individuals employ chatbots for a variety of different uses and business functions. Broadly, chatbots provide pre-written responses and information to handle basic requests or to get enough information from customers to connect them to a live agent for better and more specific service.