Wed.Sep 25, 2024

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Are You a Remarkably Good Leader?

The Global Small Business Blog

©iStock/Drazen Zigic Are you a remarkably good leader or someone who just nitpicks and thinks that is leadership? Leadership comes in many shapes and sizes, its qualities are subtle. While we think we know many of the leadership qualities that make great leaders, and even practice them, here are twelve simple signs that show you're a remarkably good leader.

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The Healthcare Professional (HCP) Engagement Blueprint: Winning Strategies for Building Lasting Connections | Blog

Everest Group

Understanding HCP preferences in a digital world To quote Walt Disney, “Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.” This couldn’t be more relevant in today’s fiercely competitive world. In the Life Sciences industry, success isn’t just about pitching products—it’s about delivering experiences that align with what the HCPs truly want.

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What if Your Job Isn’t Done Until the Customer’s Job Is Done? An Interview With Sunbelt’s Ron Gaines

Perficient Digital Transformation

In the latest episode of the “What If? So What?” podcast, Ron Gaines, senior manager of marketing technology and analytics at Sunbelt Rentals, joins us to discuss the company’s approach to driving customer success. Ron shares how Sunbelt Rentals is committed to ensuring that every interaction delivers real value to the customer. Ron highlights the importance of aligning sales and marketing efforts to provide a seamless and consistent customer experience.

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From Banking Giants to Tech Innovators: FNZ’s New Leadership, 1-billion-dollar Investment, and its Impact on the Wealth Management Industry? | Blog

Everest Group

The wealth technology industry has recently witnessed significant changes, particularly within one of its leading firms, undergoing a substantial strategic transformation. This comes in the wake of Adrian Durham, the founder and long-serving CEO of FNZ Group, announcing his decision to step down after 21 years at the helm. Durham’s departure marks a strategic shift for FNZ and the wealth management industry.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Game-Changing Trends in Recruitment Outsourcing: What Every Business Needs to Know

NoonDalton

In today’s competitive landscape, finding and attracting top talent has become a sophisticated, tech-driven process. Gone are the days when a simple job ad would do the trick. Now, businesses are leveraging recruitment outsourcing as a strategic advantage to not only reach the best candidates but also enhance efficiency, embrace diversity, and make more data-driven hiring decisions.

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The Essentials of Invoice Factoring and Accounts Receivable Financing

inDinero

In this article, you will learn the fundamentals of invoice factoring and accounts receivable financing. We will look at what is invoice factoring, what is accounts receivable financing and their key differences. We will also look at some of the benefits and drawbacks of both invoice factoring and accounts receivable financing. Definition of Invoice Factoring and Accounts Receivable Financing Invoice factoring, or accounts receivable factoring, is a strategic financial service that helps compani

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Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

Everest Group

Earlier this month I had two of those eleventh-hour conversations with leaders who were about to sign onto gigs reviving GBS models. I was familiar with each company’s revolving door of leaders, the quality of the team, GBS’s historic inability to scale, and the downward trajectory of the share performance. So, I asked each of them, “How do you know you’ll be successful?

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Key Tasks That Are Perfect for Legal Outsourcing Services

Intugo

Legal departments face increasing demands for efficiency and cost-effectiveness. Legal outsourcing services have emerged as a strategic solution to meet these demands, enabling law firms and corporate legal departments to focus on core activities while delegating specific tasks to external professionals. This article explores the ideal legal functions for outsourcing and how Intugo can help law firms seamlessly expand their legal teams to Mexico.

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AR Impact: Supporting Growth through Proposal Precision | LinkedIn Live

Everest Group

LinkedIn Live AR Impact: Supporting Growth through Proposal Precision September 25, 2024 | 9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST Our expert team specializes in commercial and solutions analytics, such as pricing assurance, to guide organizations around the world to build highly productive deals in the market. Analyst relations (AR) teams can help their sales and go-to-market stakeholders harness these powerful capabilities to enhance competitive positions.

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How Intugo Provides Call Center Solutions for Small Business

Intugo

Providing exceptional customer service is essential for building a loyal customer base, but limited resources can make it challenging. Adopting outsourced call center solutions for small business gives you access to customer service representatives who enhance customer relations at a competitive cost, enabling you to scale your workforce efficiently.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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Everest Group hails the tech services industry – with previous promise to help support impact sourcing market still on-going, and a pledge in place to now reach 1 million people by 2030!

Everest Group

The news comes courtesy of Everest Group’s Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, at the Clinton Global Initiative 2024 Annual Meeting in New York City on September 23 and 24 Leading global research firm Everest Group is participating in the Clinton Global Initiative (CGI) 2024 Annual Meeting in New York for a third straight year, this time announcing that the industry has met their Commitment to Action (CTA) to grow impact sourcing from 350,000 FTEs to 500,000 i

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Call Center Outsourcing Vs In-House Teams: What is Best for Your Company?

Go4Customer

In today's increasingly competitive business environment, providing exceptional customer service is essential for retaining clients who are willing to spend their money. According to a recent survey, 89% of customers are likely to repurchase from brands that offer excellent customer service, and 71% are willing to pay more for it. This highlights the significant impact of call centers on customer preferences.