The Global Small Business Blog

MAY 2, 2024

©iStock/Geleanu Mihai Shopify President Harley Finkelstein wants to make your customer base global. So do we. Simple as that. "International is a massive area of growth for us,” he [Finkelstein] said. “So not only can any brand of all sizes use Shopify, but once they start selling with us, we want to make it default global, meaning we want their customer base to be global.

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Redial

MAY 2, 2024

As a business owner or a CEO is important to ask certain questions to get a clear picture of what you are hiring, in the case of a Nearshore service, here we have some key questions to ask your next outsource provider. What are the benefits of outsourcing our call center services? Outsourcing call center services offers businesses the opportunity to optimize costs, access specialized talent, enhance scalability, and focus on core competencies, ultimately leading to improved customer experiences

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Call Center Nearshoring Outsourcing Service 130

Perficient Digital Transformation

MAY 2, 2024

I recently became a mother for the third time, welcoming a beautiful baby girl in July 2023. Stepping into the whirlwind of newborn life with two other children in tow felt like diving headfirst into uncharted waters! Balancing the needs of three young humans has become my daily adventure, filled with equal parts chaos and love. Mo therhood , whether it’s the first or fifth time, is a beautiful yet wildly demanding journey that nearly always involves juggling multiple responsibilities simultane

Flexibility 98

Flexibility Insurance Healthcare Management 98

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including driving innovation with key suppliers, leverag

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Sourcing Service Strategic Sourcing BPO 59

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Perficient Digital Transformation

MAY 2, 2024

Are you looking to revolutionize your e-commerce strategy? Look no further than Salesforce Commerce Cloud (SFCC) and its powerful integrations with other Salesforce clouds. SFCC’s ability to seamlessly connect with Marketing Cloud, Service Cloud, and Sales Cloud opens up a world of possibilities for businesses seeking to enhance their customer engagement, drive sales, and optimize operations.

E-Commerce 59

E-Commerce Sales Analytics Inventory Management 59

Everest Group

MAY 2, 2024

Skills VIEW THE FULL REPORT

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Marketing 59

Everest Group

MAY 2, 2024

The first report in this series offers a comprehensive overview of skills intelligence and its relevance in talent acquisition and management.

Management 59

Management Marketing 59

inDinero

MAY 2, 2024

Finding startup funding takes a lot of work. You have an incredibly promising idea and the ambition to pursue it, but finding the capital to test and grow your business won’t be easy. In this article, we’ll outline different types of startup funding and guide you on how to successfully find and pitch investors. Table of Contents What Is Startup Captial?

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Finance E-Commerce Co-Sourcing Administrative 52

Perficient Digital Transformation

MAY 2, 2024

A few days ago, Sitecore released 10.4 of its platform DXP Products: XM and XP. Over the past several months, Sitecore has been doubling down on their messaging to existing customers that there is a path for them if they don’t want to move to XM Cloud in the near future and that they would continue to support and provide value to customers on their platform DXP products.

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Marketing Analytics Design Management 52

inDinero

MAY 2, 2024

Finding startup funding takes a lot of work. You have an incredibly promising idea and the ambition to pursue it, but finding the capital to test and grow your business won’t be easy. In this article, we’ll outline different types of startup funding and guide you on how to successfully find and pitch investors. Table of Contents What Is Startup Captial?

Finance 52

Finance E-Commerce Co-Sourcing Administrative 52

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Everest Group

MAY 2, 2024

Skills VIEW THE FULL REPORT

Marketing 52

Marketing 52

Perficient Digital Transformation

MAY 2, 2024

In today’s blog, we will examine an experimental hook that helps us display optimized results when we display data we fetch from the server. What can we do to optimize such a use case? Is there a way to show updated data as it is being fetched from the server? We will explore precisely that with the new useOptimistic hook. This hook from React gives us a copy of our data, which we pass to it, and a function like how useState works.

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Magellan Solutions

MAY 2, 2024

Have you ever noticed businesses looking for new ways to save money and grow ? One popular tactic is outsourcing to other countries to make operations more efficient. As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually.

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Offshoring Outsourcing Call Center Right-Sizing 52

Zinnov

MAY 2, 2024

Remember the game of musical chairs? When the music stopped, everyone scrambled for a seat. The talent market in past few years has been a lot like that. We saw a period of what’s been called the “ Great Resignation.” Employees made consecutive job switches in search for growth, value and of course better paychecks. But then, plot twist!

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Jobbing Flexibility Insurance Marketing 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Go4Customer

MAY 2, 2024

Are you ready to go on a journey to find the core of customer service excellence in Indore? Imagine a realm in which the businesses? smooth communication with their customers drive the satisfaction landscape. With a global shift toward technological advancement, Indore stands out as an exemplar of outsourcing excellence. With its highly skilled workers, robust infrastructure, and affordable solution, Indore has become an ideal des.

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BPO Outsourcing Customer Service Service 40

Everest Group

MAY 2, 2024

Not too long ago, I was chatting with one of my Global Business Services (GBS) leader friends who was talking about filling a critical GBS vacancy with an internal, non-GBS native. We pondered whether that was a good move. And it came to me—because the skills and capabilities required for the job trumped deep GBS knowledge, he was respecting the DNA of the company by appointing a colleague from another part of the business.

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