The Global Small Business Blog

OCTOBER 25, 2023

©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular? While Shared Services has proven its worth in simplifying back-office support functions and maintaining them in-house, GBS takes the concept further and enhances it in several critical ways: Global reach Integrated capabilities Cost efficiency Focus on customer-centricity Flexibility and scalability If you want to achieve greater growth and excellence, GBS is the way forward.

Global Business Services 245

Global Business Services Service Shared Services Flexibility 245

Perficient Digital Transformation

OCTOBER 25, 2023

What about Rendering Parameters? I recently did a POC using rendering parameters in a component in XM Cloud. In this blog i will describe my approach, issues faced and how i overcame them. Adding a rendering to a component, is relatively straight forward in Sitecore development, i.e.( [link] ). However, there are some circumstances where things are a little bit more complex (than they need to be).

Research 120

Research Government Service Software 120

SEBPO

OCTOBER 25, 2023

BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. We asked our team of experts to share their most chilling, cautionary tales to help your business avoid these same perils and emerge triumphant in Q4. Prepare yourselves for… Nightmares in Advertising A Haunting Lack of Bandwidth It’s a challenge most in the industry are familiar with; there’s a seasona

Out-Tasking 98

Out-Tasking Outsourcing Sales Customer Support 98

Perficient Digital Transformation

OCTOBER 25, 2023

Here at Perficient, we work with strategic business partners and enterprise-level clients to drive strategic growth in their digital, data, and operational processes. Since the advent of ChatGPT, I find myself bearing witness to the hyperpaced digital metamorphosis taking place in businesses across the globe. Central to this paradigm shift is Artificial Intelligence (AI).

Out-Tasking 110

Out-Tasking Efficiency Management 110

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

IBM Services

OCTOBER 25, 2023

Implementing generative AI can seem like a chicken-and-egg conundrum. In a recent IBM Institute for Business Value survey, 64% of CEOs said they needed to modernize apps before they could use generative AI. But simultaneously, generative AI has the power to transform the process of application modernization through code reverse engineering, code generation, code conversion from one language to another, defining modernization workflow and other automated processes.

Human Resources 87

Human Resources Engineering Right-Sizing Automation 87

Everest Group

OCTOBER 25, 2023

The concept of impact sourcing evolves by including an additional layer of strategic engagement level at subsequent stages of model maturity.

Impact Sourcing 69

Impact Sourcing Sourcing Marketing Engineering 69

Everest Group

OCTOBER 25, 2023

Impact sourcing provides an opportunity to mitigate talent-related challenges and access to diverse capabilities across regions.

Impact Sourcing 64

Impact Sourcing Sourcing Marketing Engineering 64

Intugo

OCTOBER 25, 2023

Why outsource customer service in Mexico Nowadays, outsourcing specific processes and/or tasks, for example, customer service, usually represents a competitive advantage for companies that choose to do so. Therefore, it is not surprising that, over time, the number of companies that decide to outsource customer service in Mexico increases to delegate the management of tasks or specific services to specialized and external companies.

Customer Service 59

Customer Service Outsourcing Service Out-Tasking 59

Auxis

OCTOBER 25, 2023

AI-powered automation was the central theme of UiPath’s Forward VI conference, held in Las Vegas from October 9-12. Auxis, as one of the sponsors, joined more than 3,000 automation professionals at the conference geared towards showcasing ‘AI at work.

Automation 59

Automation 59

Zinnov

OCTOBER 25, 2023

In this brand new episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov, talks to Rick Crandall, Chairman, Donnelley Financial (NYSE-DFIN) and CEO Enterprise Software CEO Roundtable. The enterprise software industry is currently undergoing a rapid transformation marked by several noteworthy trends. Firstly, the shift towards cloud computing continues to dominate the landscape, with businesses increasingly adopting cloud-based solutions to enhance scalability, flexibility, and accessibility.

Software 52

Software Cybersecurity Sales Flexibility 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Perficient Digital Transformation

OCTOBER 25, 2023

The Vue Composition API offers an efficient and adaptable method for creating components, improving Vue js development. You can improve reuse, better organize code, and easily manage complicated applications by utilizing the Composition API. Let’s explore the components’ perspective and how API supports Vue 3 development. The concept of Vue Composition API, the distinction between Options API and Component, and its key features will all be covered in this blog.

Flexibility 52

Flexibility Efficiency Management Software 52

Everest Group

OCTOBER 25, 2023

Learn how impact sourcing work evolved from conventional work activities to evolved work activities in the value chain.

Impact Sourcing 52

Impact Sourcing Sourcing Marketing Engineering 52

Perficient Digital Transformation

OCTOBER 25, 2023

September is Hunger Action Month (HAM) , a campaign founded by Perficient community partner Feeding America that seeks to spread awareness and fight food insecurity. This year, the Perficient Giving ERG hosted a friendly HAM competition challenging all global Perficient offices to make a difference by donating non-perishable food items to their local food shelters.

Collaborations 52

Collaborations 52

Mercans

OCTOBER 25, 2023

The strategy involved three key connections: integrating with UKG Dimensions for time and attendance, inbound integration with Workday, and linking with UKG Pro for pay statement transmission.

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Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Perficient Digital Transformation

OCTOBER 25, 2023

As the world embraces the Internet of Things (IoT) and artificial intelligence, the amount of data generated accelerates exponentially. The question is, what do we do with all this data we’ve captured? The answer goes further than being able to store and manage it – companies need to also understand how to utilize it. Connected product data is a gold mine of information.

Manufacturing 52

Manufacturing Reduced Costs Analytics Management 52

Go4Customer

OCTOBER 25, 2023

In today's rapidly evolving business environment, where customer interactions wield significant influence over brand perception and revenue generation, achieving mastery in the delicate art and precise science of lead nurturing is nothing short of essential. Within the high-speed realm of call center customer service, enterprises face the challenging task of harmonizing the creation of meaningful connections with potential customers.

Call Center 40

Call Center Customer Service Service 40

Perficient Digital Transformation

OCTOBER 25, 2023

Digital Accessibility Is Critical to Automotive UX Automotive companies are faced with so many challenges as the industry evolves faster than ever – yet a problem that has plagued them for ages continues to stick around: accessibility. While the younger generations stay in focus as the consumers to delight with new products and services, the older generations are living longer lives and hold significant buying power.

Government 52

Government Engineering Design Service 52

Go4Customer

OCTOBER 25, 2023

"Change is the only constant in life," This well-known adage perfectly sums up how flexible business operations are, especially in the increasingly globalized business world of today. The Business Process Outsourcing (BPO) industry, a major force in the economy, is constantly seeking innovative strategies to boost productivity, security, and client satisfaction.

BPO 40

BPO Business Process Outsourcing Service Flexibility 40

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales

Perficient Digital Transformation

OCTOBER 25, 2023

Challenge: As a user, while browsing locations or businesses on the SXA Map, I want to see the Google average rating and total reviews in the info window so I can decide on a better location or business. Solution: To set up the SXA Map on the page, please check the first post SXA Map component. A quick look at the following output of the implementation discussed in this post so we get more clarity.

Sourcing 52

Sourcing Service 52