The Global Small Business Blog

AUGUST 18, 2023

©iStock/MJ_Prototype According to SBA , here are approximately 1.3 million U.S.-based small businesses that export products, a nearly five-fold increase over previous estimates. The main export products are in manufacturing, medical equipment, wholesale, plastics and chemicals and computer systems design industries. The full report, " SBA Research Sheds New Light On Small Business Exporters ," can be found here.

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Manufacturing Research Design 174

Magellan Solutions

AUGUST 18, 2023

Sales optimization is essential for businesses to flourish in a competitive market. It goes beyond attaining targets. Sales optimization enhances customer experiences, fosters brand loyalty, and drives long-term success. The following can make all the difference in achieving sales targets: Simplifying sales processes Improving customer engagements Making data-driven decisions Artificial intelligence (AI) tools are crucial to modernizing sales processes and strategies.

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Sales Marketing Analytics Automation 98

Raya Contact Center

AUGUST 18, 2023

RAYA CX’s H1 2023 earnings report has been published and we’re ecstatic about the results! We’ve seen year-on-year growth across all figures, specifically a 68.4% increase in revenue, a 91.6% increase in EBITDA, and a 475.3% increase in net profit. These solid results are a testament to the success of our global strategy and digital transformation journey!

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IBM Business Partners

AUGUST 18, 2023

The Digital Operational Resilience Act , or DORA, is a European Union (EU) regulation that created a binding, comprehensive information and communication technology (ICT) risk-management framework for the EU financial sector. DORA establishes technical standards that financial entities and their critical third-party technology service providers must implement in their ICT systems by January 17, 2025.

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Cybersecurity Regulations Flexibility Banking 74

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Planergy Software

AUGUST 18, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Preparing Your AP Department For The Future", to learn: How to transition from paper and excel to eInvoicing.

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Management Administrative Out-Tasking Finance 52

Everest Group

AUGUST 18, 2023

Have a look at Latin America's IT talent battle where Costa Rica is leading the way.

Marketing 52

Marketing 52

Everest Group

AUGUST 18, 2023

Webinar from hype to reality: Maximizing your return with intelligent automation August 23, 2023 11:00 AM BST Everest Group’s Amardeep Modi will present insights from the report, “Hype to reality – Maximize your Return with Intelligent Automation,” and examine the benefits of Intelligent Automation (IA) and the positive impact it can offer teams beyond cost savings or operational improvement.

Automation 52

Automation Marketing Management Service 52

Perficient Digital Transformation

AUGUST 18, 2023

On August 4, 2023, a warm and delightful Friday evening, WiT preparations were underway for an enriching online seminar featuring Shahnaz Azeez. The guest speaker was a skilled multilingual leadership coach, who lightened up our evening by her inspirational speech. In the age of Empowerment and breaking down barriers, the rise of female leaders in various industries is nothing short of awe-Inspiring.

Management 52

Management 52

Go4Customer

AUGUST 18, 2023

In the current corporate environment, which moves quickly, offering outstanding customer service is more crucial than ever. Consumers anticipate easy, tailored interactions through all channels, including social media, email, and phone. This is where omnichannel support, a tactic that unifies all client interactions to offer a smooth and uniform experience, enters the picture.

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Customer Service Efficiency Service 40

Perficient Digital Transformation

AUGUST 18, 2023

In the last episode, we installed all the Prerequisites and Configure the Modules. In this episode, we will talk about the Include and Rule configuration required for Sitecore Content Serialization. As we created a JSON file while creating a Module in the last episode, we will use the same JSON file to configure the Include and Rule. Include an item for the Serialization We created modules using a text editor and Sitecore for the Visual Studio plugin; now it’s time to learn about the allow

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Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Go4Customer

AUGUST 18, 2023

Are your outbound call center services performing to their total ability? Is your customer interaction approach actually thriving, or are there some aspects that may be improved? In this article, we explore the fundamentals of performance analysis and optimization for outbound call center services, focusing on the important issues and tactics that may improve your client interactions and provide better outcomes.

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Call Center Service 40

Capgemini

AUGUST 18, 2023

Welcome to where intelligence transforms everything at Google Cloud Next Genevieve Chamard 18 Aug 2023 Facebook Twitter Linkedin Having a finger on the pulse of technology is critical. But with so much happening so quickly, keeping up can be a struggle. So, I’m truly excited for Google Cloud Next 2023. Google Cloud Next ’23 is the flagship annual conference where I’ll be joining my team at Capgemini and some of the brightest minds in the field.

Retail 52

Retail Banking Cybersecurity Insurance 52