Intelligent Sourcing

JUNE 23, 2024

The perception of outsourcing as a mere cost-cutting tactic is a relic of the past. Today’s BPO industry is a £100 billion powerhouse whose growth trajectory is nothing short of seismic. Take the IT outsourcing industry, set to grow to a value of £117 billion by 2027 at a compound annual growth rate (CAGR) of […] The post The BPO Revolution: How Outsourcing is Evolving to Accelerate Business Growth appeared first on Intelligent Sourcing.

BPO 96

BPO Outsourcing IT Outsourcing Sourcing 96

Octopus Tech

JUNE 23, 2024

If you are planning to choose BPO as a business to offer Customer Support Services, being aware of latest trends and popular industries in BPO is priceless.

BPO 52

BPO Customer Support Service 52

Capgemini

JUNE 23, 2024

Enhancing the customer journey with AMI 2.0 Capgemini Nov 28, 2023 Facebook Twitter Linkedin Utilities can be creative in leveraging smart meters to get closer to customers AMI 2.0 is an exciting opportunity because it makes possible the type of customer benefits that can transition utilities from retail business models to more customer-centric service models.

Call Center 52

Call Center Retail Regulations Flexibility 52