The Global Small Business Blog

OCTOBER 10, 2023

©iStock/z_wei According to authors for the HBR, innovations — including new products, new HR policies, and new production processes —developed in one part of a business stay there. Other groups that could benefit from them don’t know they exist. This leads to lost revenues and higher costs, since teams around the world often end up duplicating (or triplicating, or quadruplicating) investments in solving common problems.

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IBM Services

OCTOBER 10, 2023

Generative AI has taken the business world by storm. Organizations around the world are trying to understand the best way to harness these exciting new developments in AI while balancing the inherent risks of using these models in an enterprise context at scale. Whether its concerns over hallucination, traceability, training data, IP rights, skills, or costs, enterprises must grapple with a wide variety of risks in putting these models into production.

Banking 86

Banking Engineering Flexibility Customer Service 86

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies. With the increasing willingness to outsource judgment-intensive strategic procurement processes, service providers are building strong domain expertise and digital transformation capa

Outsourcing 75

Outsourcing Service Sourcing Payroll 75

IBM Services

OCTOBER 10, 2023

Cyber risk is preeminent in today’s threat landscape, and that includes attacks on the software supply chain. In fact, the increase in cyberattacks on software supply chains is estimated to affect 45% of organizations worldwide. These are referred to as supply chain risks, and they include vulnerable code that may be included from open source or third parties.

Software 79

Software Banking Sourcing Service 79

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Intelligent Sourcing

OCTOBER 10, 2023

In every business around the globe, team structures have long been the backbone that defines how work gets done and goals are achieved. Historically, traditional team structures have often been built around departments or functional roles. For instance, a typical company might have separate teams for marketing, finance, human resources, and operations.

Outsourcing 59

Outsourcing Human Resources Finance Sourcing 59

Perficient Digital Transformation

OCTOBER 10, 2023

Many people would argue that the workplace has changed significantly in the past couple of years. A lot of individuals credit this change to COVID-19 because of the instant shift to online work. COVID-19 forced companies online with little to no prep time. This was a clunky adjustment, at best, for some industries but for others, it was a smooth transition that ended up sticking around.

Flexibility 59

Flexibility Accounting Efficiency Management 59

Everest Group

OCTOBER 10, 2023

Learn how carrier and tech partnerships can increase ESG focus in the insurance industry.

Insurance 52

Insurance Marketing Service 52

inDinero

OCTOBER 10, 2023

“My peace of mind has increased tenfold around finances. I just don’t have to worry about it anymore.” Nels Jensen, CEO & Co-Founder, Williamsburg Learning Williamsburg Learning provides inspiring, adventure-based online curriculum and mentorship opportunities to students in schools across the United States. Williamsburg Learning, an online curriculum provider for schools across the United States, needed professional financial management when their internal team could no longer cope with th

Finance 52

Finance Accounting Efficiency Management 52

Everest Group

OCTOBER 10, 2023

Learn the three stages of carriers' sustainability maturity and how the insurance industry drives positive change in our latest report.

Insurance 52

Insurance Marketing Service 52

Influx

OCTOBER 10, 2023

Stay ahead of demand and get ready for peak seasons with the simple forecasting calculator. Try the forecasting calculator now → Maintaining the right number of support agents to match customer support requests is challenging, especially during seasonal fluctuations. Overstaffing is pricey. Understaffing creates backlogs and unhappy customers. Fortunately, there’s a way to find the right balance with a forecast headcounting calculator.

Customer Support 52

Customer Support Labor Costs Sales Flexibility 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Perficient Digital Transformation

OCTOBER 10, 2023

Harnessing AI and ML for Efficiency In today’s fast-paced business landscape, maintenance operations are a critical aspect of ensuring smooth and uninterrupted production processes. Equipment breakdowns, unexpected downtime, and inefficient maintenance practices can have a significant impact on both productivity and profitability. To address these challenges, many organizations are turning to advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML) integrated into

Cost Control 52

Cost Control Efficiency Regulations Automation 52

Capgemini

OCTOBER 10, 2023

Closing the Generational Life Insurance Gap with Education Samantha Chow 26 July 2023 Facebook Twitter Linkedin The percentage of Americans covered by life insurance has been steadily decreasing since the 1970s. My family is no exception. Traditionally, newborn life insurance policies protected against the financial burden of death. My great-grandmother purchased a $1,500 life insurance policy for my grandmother when she was born.

Insurance 52

Insurance Administrative Healthcare Sales 52

Perficient Digital Transformation

OCTOBER 10, 2023

In today’s corporate world, streamlining and automating internal processes is more than a necessity; it’s imperative for staying competitive. At Perficient, we are always looking for innovative ways to improve our efficiency and meet constantly evolving demands. That’s why since 2018, we’ve been working on various versions of an internal chatbot, Scarlett, designed to facilitate numerous tasks within our organization.

Human Resources 52

Human Resources Efficiency Flexibility Automation 52

Capgemini

OCTOBER 10, 2023

Rethinking Cost Optimization: From Cutting Corners to Fueling Growth Mark Standeaven 22 August 2023 Facebook Twitter Linkedin Ever wondered if the tried and tested way organizations navigate the volatile economic landscape – slashing budgets and cutting costs – is the most effective? The sentiment is understandable. We all grapple with surging costs – rising mortgages, soaring living expenses, and salaries that lag behind inflation.

Insurance 52

Insurance Out-Tasking Advisory Administrative 52

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Capgemini

OCTOBER 10, 2023

Generative AI: start small, think big Capgemini 20 September 2023 Facebook Twitter Linkedin The incredibly fast adoption of ChatGPT has enlightened businesses and consumers about the recent developments of Generative AI and the endless opportunities it creates. Less than a year after its release, most consumers are already using some form of Generative AI and 73% of them say they trust the content it generates (source: Capgemini Research Institute ).

Out-Tasking 52

Out-Tasking Automation Sourcing Engineering 52