The Global Small Business Blog
NOVEMBER 27, 2023
©iStock/master1305 What's affecting me, my clients, my colleagues and other global small business owners: The Italian Made in Italy apparel and accessory brand Vicario Cinque is ready to further expand globally through a series of strategies in-keeping with its own identity, expertise, love for the environment, quality, savoir-faire. It's a bet on a lifestyle brand.
Everest Group
NOVEMBER 27, 2023
Deciding between ServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises can make a well-informed decision. Continue reading to learn more. For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com.
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Airswift
NOVEMBER 27, 2023
Nervous about competency-based interview questions? Here's our guide on how to answer them.
Everest Group
NOVEMBER 27, 2023
Deciding between ServiceNow’s dedicated and shared instances can be challenging for organizations. By comparing the options against seven key parameters ranging from organizational size and business process complexity to the cost of ownership and customization options, enterprises can make a well-informed decision. Continue reading to learn more. For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com.
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What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.
IBM Services
NOVEMBER 27, 2023
According to a Gartner® report , “By 2026, more than 80% of enterprises will have used generative AI APIs or models, and/or deployed GenAI-enabled applications in production environments, up from less than 5% in 2023.”* However, to be successful they need the flexibility to run it on their existing cloud environments. That’s why we continue expanding the IBM and AWS collaboration, providing clients flexibility to build and govern their AI projects using the watsonx AI and
Unosquare
NOVEMBER 27, 2023
Rapid SaaS Innovation: A Quick Guide to Building Your MVP Are you creating or iterating on a software as a service (SaaS) product? Launching a minimum viable product (MVP) is critical for proof of concept design and development. An MVP helps validate your SaaS idea rapidly, allowing you to understand the market without extensive upfront investment. This guide provides essential tips for creating a SaaS MVP quickly and effectively, ensuring you get your digital product to market quickly and effic
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Magellan Solutions
NOVEMBER 27, 2023
Have you heard that 81% of buyers say that experiencing good customer service increases their likelihood of making a repeat purchase ? In a world of choices, attention is crucial for your business to stand out. Exceptional customer service is a guiding light, capturing attention amidst many options. Creating a memorable experience is more important than making sales.
NoonDalton
NOVEMBER 27, 2023
Virtual assistants (VAs) have undeniably become a cornerstone in the toolkit of many small businesses, offering a versatile and cost-effective solution for managing a wide array of tasks. Their rise to prominence in the business arena is a testament to their ability to streamline operations, offering much-needed support in administrative functions, customer service, and more.
Go4Customer
NOVEMBER 27, 2023
"Your call is important to us. Please stay on the line." How frequently have we encountered this automated message during the interlude of awaiting the assistance of a customer service representative? Within the realm of customer service, call centers wield considerable influence in molding the client experience. Nonetheless, it is imperative to acknowledge that not all call centers are fashioned with parity.
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