Intelligent Sourcing

OCTOBER 9, 2023

The contact centre industry offers a diverse array of career opportunities that extend far beyond the conventional image of customer service representatives answering calls. In today’s dynamic business landscape, contact centres have evolved into multi-faceted hubs of customer interaction, problem-solving and innovation. From roles in quality assurance and training to leadership positions and supplier management, […] The post Unlocking Success: Embracing Contact Centres as a Rewarding Care

Sourcing 98

Sourcing Customer Service Management Service 98

IBM Services

OCTOBER 9, 2023

At the beginning of 2023, according to IBM Security’s “ Threat Intelligence Index ” report, healthcare was in the top 10 most-attacked industries on the planet. The “ Cost of a Data Breach 2023” report also uncovered that, since 2020, healthcare data breach costs have increased by 53.3%. Even if it adheres to a lot of regulatory practices, for the 13th year in a row, the healthcare industry reported the most expensive data breaches, at an average cost of USD 10.93 m

Risk Management 82

Risk Management Risk Management Cybersecurity Management 82

Everest Group

OCTOBER 9, 2023

LINKEDIN LIVE From Vision to Reality: Defining a Net Zero Pathway for Enterprises October 10, 2023 | 10:30 a.m. BST | 11:30 a.m. CET | 12:30 p.m. EET | 3 p.m. IST The rapid transition to a net zero economy stands as the paramount concern of the decade to address the climate crisis , demanding attention and action from government and enterprises. However, enterprises are facing challenges on their net zero journeys, including limited financial and technical resources, a lack of clear guidelines a

Government 64

Government Marketing Service 64

IBM Services

OCTOBER 9, 2023

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. As AI technology moves beyond automation to augmentation, companies may be looking at how AI tools can make the work of human resources (HR) better for employees and job seekers.

Human Resources 72

Human Resources Automation Jobbing Cybersecurity 72

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Perficient Digital Transformation

OCTOBER 9, 2023

Image Role in Tableau: The first rule that we are going to discuss is the geographic role. If you have in your data field that contains location information or Geographical areas, then you can assign it to a geographical role in tableau. Based on the type of the location such as City, Country, State, Postal Code. Assigning this extra role can help tableau to plot your data correctly if you are showing Data in map visualization in tableau there are multiple geographic roles as mentioned below bu

Analytics 59

Analytics 59

IBM Services

OCTOBER 9, 2023

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority. Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees and its residents.

Government 54

Government Service Call Center Regulations 54

NoonDalton

OCTOBER 9, 2023

Artificial Intelligence (AI) — once a concept confined to science fiction and speculative essays — now stands as one of the most impactful forces in the modern business ecosystem. At its core, AI encompasses a broad range of technologies capable of performing tasks that typically require human intelligence. These can include understanding natural language, recognizing patterns in data, making decisions, and even learning from past experiences.

Outsourcing 52

Outsourcing Out-Tasking Regulations Supply Chain Management 52

Zinnov

OCTOBER 9, 2023

Typically, a recruiter’s day is filled with tedious, time-consuming tasks from sifting through stacks of resumes to setting up interviews – manual work that can result in delays, inefficiencies, and errors. However, by integrating Internet of Things (IoT) technologies, recruiters can automate and streamline tasks, speeding up the recruitment and hiring processes.

Automation 52

Automation 52

Jonajo Blog

OCTOBER 9, 2023

In an age where every moment is captured and shared, the importance of getting the perfect group photo cannot be overstated. Whether it’s a family gathering, a night out with friends, or a special event, we all want that picture where everyone looks their best and memories are beautifully preserved. Enter the Google Pixel 8, the smartphone that’s redefining group photography with its innovative features and AI prowess.

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Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

UnaTerra

OCTOBER 9, 2023

Thinking about hiring someone internationally? Then you’ve probably come across the term Employer of Record (or EOR for short), and you’re probably wondering, how does an employer of record work? When it comes to global expansion, there are so many resources out there—making it tricky to work out what each term means, how it works, […] The post How Does an Employer of Record Work?

Payroll 52

Payroll 52

Microsourcing

OCTOBER 9, 2023

Corporate social responsibility (CSR) is nothing new for MicroSourcing. Like many businesses, our organization has long believed we not only have a responsibility to our shareholders and clients but the wellbeing of the society around us. In our case, that is the people of the Philippines and our hard-working staff have a proud history of reaching into their pockets to support those in need.

MicroSourcing 52

MicroSourcing Outsourcing 52

Offshore India Data Entry

OCTOBER 9, 2023

Leverage Web Research for Strategic Media & Entertainment Industry Growth The Media and Entertainment sector is thriving, with newcomers constantly entering the field. To navigate this competitive landscape successfully, it’s essential to develop effective strategies. Web research service has emerged as a powerful tool to address challenges and achieve maximum success in this dynamic industry.

Research 52

Research Service Offshoring Data Entry 52

Perficient Digital Transformation

OCTOBER 9, 2023

Why aren’t we helping your company accelerate your business outcomes? At the size of over 7,500 teammates throughout the globe, the sun never sets on Perficient. We consistently deliver results onshore, near shore, and offshore for 7 out of the top 10 global OEMs, and we have long term partnerships with 95% repeat business rates that demonstrate our proven success record with our clients.

Manufacturing 52

Manufacturing Offshoring Analytics Research 52

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Future of Sourcing

OCTOBER 9, 2023

Future of Sourcing publishes the latest content for the opinion-formers and decision-makers at the heart of the global sourcing community. Future of Sourcing columnists and contributors are thought leaders in the global sourcing community and provide innovative, cutting-edge insight on challenges and opportunities in the industry today.

Sourcing 40

Sourcing Outsourcing 40

Perficient Digital Transformation

OCTOBER 9, 2023

Ever felt a twinge of confusion when faced with the decision of whether to use a mixin or extend in SCSS? You’re not alone. Today, we’re going on a journey together, where you’ll discover the complexity of mixins and extends, and by the end, you’ll know exactly when to employ each one. Let’s dive in, shall we? Mixins in SCSS: Have You Met Them?

Design 52

Design Efficiency 52

Capgemini

OCTOBER 9, 2023

Beyond GenAI: Exploring the Rise of Interactive AI and AI Companions Alex Bulat Oct 3, 2023 Facebook Twitter Linkedin What is beyond #GenAI? Time for some future tech insight… As everyone is stuck in the GenAI bubble, we are already looking beyond! Good question: What is beyond GenAI? “What’s next is #interactiveAI: bots that can carry out tasks you set for them by calling on other software and other people to get stuff done,” said #DeepMind cofounder Mustafa Suleyman in a rece

Out-Tasking 52

Out-Tasking Software Management Service 52

Perficient Digital Transformation

OCTOBER 9, 2023

With the introduction of Adobe Experience Manager as a Cloud Service (AEMaaCS), customers who currently run AEM on premise or through Adobe Managed Services (AMS) and want to migrate to the cloud need to plan for changes made to the AEM repository. One tool to assist in the process is the Repository Modernizer. This tool comes after you’ve already used the Best Practices Analyzer and is a part of the code refactoring process.

Automation 52

Automation Management Service Managed Services 52

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales