31 West

DECEMBER 15, 2024

Are you a call center manager who wants to improve the professional skills and the productivity of your employees? Or are you a call center worker who desires to elevate your skill level and guarantee future career development? No matter the reason, any call center affiliate can benefit from further education and can use AI-powered training to obtain new skills.

Call Center 130

Call Center Sales Jobbing Customer Service 130

Microsourcing

DECEMBER 15, 2024

Outsourcing customer service has become a strategic solution for businesses aiming to deliver exceptional customer support while maintaining cost efficiency. By partnering with specialized third-party providers, companies can tap into a global talent pool, ensure 24/7 availability and focus on core business functions without sacrificing the quality of customer interactions.

Customer Service 52

Customer Service MicroSourcing Outsourcing Service 52

Perficient Digital Transformation

DECEMBER 15, 2024

useEffect in ReactJS The useEffect hook is widely used in React for handling side effects within functional components. However, a common concern associated with its usage is the risk of triggering infinite loops. In React functional components, the useEffect hook is employed to handle side effects, such as fetching data from an API or updating the DOM.

52

52

31 West

DECEMBER 15, 2024

All call centers balance customer satisfaction with operational efficiency, and managing one is not easy: it can feel like walking a tightrope! Thankfully, real-time AI tools are here to disperse some of the tension. AI is changing how call center services operate by analyzing calls to detect trends. They can assess agent performance as they work and handle big data like no one else.

Call Center 100

Call Center Analytics Out-Tasking Automation 100

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Perficient Digital Transformation

DECEMBER 15, 2024

What is Model Builder? Model Builder is a powerful tool within Salesforce’s Einstein One platform that empowers users to create and deploy custom machine learning models without requiring extensive coding knowledge. It simplifies the process of building predictive models, making AI accessible to a broader range of users. Benefits of Using Model Builder Accelerated Time to Value: Model Builder significantly reduces the time it takes to develop and deploy AI models.

Sales 52

Sales Automation Efficiency 52