The Global Small Business Blog

SEPTEMBER 23, 2024

©iStock/AlxeyPnferov What's affecting me, my clients, my colleagues and other global small business owners: eBay publishes a new report on European Union (EU) small business exporting. Direct access to report can be found here. How weather and other factors are impacting fruit exports from Peru. Quote of the week: “When I returned to the United States after three years of World War II service, my total assets consisted of one wife, one small daughter, $276 in the bank, and an idea.

Banking 209

Banking Marketing Service 209

Perficient Digital Transformation

SEPTEMBER 23, 2024

Perficient is happy to announce that Consulting Magazine recently recognized Rupa Amin and Lina Maria Jaramillo Lopera in the 2024 Women Leaders in Consulting Awards. The awards program seeks to recognize women within the consulting industry who demonstrate excellence in their work and who are making an impact. Rupa and Lina were chosen because they embody the characteristics and leadership qualities that make a difference in the industry and pave the way for future women leaders.

E-Commerce 69

E-Commerce Research Collaborations Sourcing 69

Paysquare

SEPTEMBER 23, 2024

Introduction Even when working in a regular work environment, a payroll department oversees many intricate tasks. These tasks tend to get even more complicated when they have to take care of several regions. An organization’s payroll department that takes care of multi-regional payroll is often faced with many challenges. However, the challenges must be dealt with efficiently to ensure employee satisfaction and compliance and streamline operations in all the regions the business is running

Payroll 52

Payroll Data Entry Outsourcing Regulations 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In an increasingly digital world, ensuring that everyone can access and enjoy online content is more important than ever. This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

Healthcare 59

Healthcare Design Regulations Flexibility 59

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

NoonDalton

SEPTEMBER 23, 2024

Imagine your business-critical software crashes late at night, and you need immediate assistance to resolve the issue. However, when you try to contact the provider’s customer service team, you’re greeted with a message saying they’ll be available during regular business hours. The downtime stretches into the next day, impacting your operations, delaying deliverables, and frustrating your clients.

Customer Service 52

Customer Service Service Customer Support Offshoring 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In today’s digital age, creating inclusive and accessible user experiences is more important than ever. Universal design aims to make products and environments usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. This blog post is part of our Universal Design Series, focusing on how to enhance user experience (UX) for individuals with auditory disabilities.

Design 52

Design Healthcare 52

Metasource

SEPTEMBER 23, 2024

How many of the processes your organization is struggling with are data-centric ones? That was a trick question… In today’s modern business world, all processes are data-centric. And, unfortunately, 41% of organizations are struggling to understand and, therefore, effectively leverage their data because it’s either too intricate or inaccessible. That’s why many organizations are turning to intelligent document processing solutions that facilitate the use of even the most unstructured, complicate

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing 52

Ivemsa

SEPTEMBER 23, 2024

Though it’s been nearly five years since the start of the COVID-19 pandemic, it’s difficult to overlook the residual impact it’s had. The halt in supply chain production, along with other economic challenges and political tensions between countries created a perfect storm causing concern over the vulnerabilities in certain supply chain models. In particular, manufacturers have raised concerns over minimizing opportunities by solely relying on China’s shaky supply chain.

Manufacturing 52

Manufacturing Nearshoring Human Resources Administrative 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In my career journey, I’ve been fortunate to work in different environments, each shaping my professional growth. However, my experience with Perficient has been unparalleled. Here’s why my passion for this organization continues to grow, day after day. Appreciation and Recognition: A Culture of Acknowledgment In my previous role, despite delivering outstanding results, recognition was often elusive.

Collaborations 52

Collaborations Healthcare Management Automation 52

Groove Technology

SEPTEMBER 23, 2024

In today's rapidly evolving digital landscape, businesses across Australia, the UK, and Europe face mounting pressure to innovate and streamline their operations through custom software solutions. As the demand for digital transformation grows, companies find themselves at a crossroads: should they invest in building an in-house development team or explore the potential of outsourcing?

Software 130

Software Outsourcing Nearshoring Offshoring 130

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Perficient Digital Transformation

SEPTEMBER 23, 2024

Hello Trailblazers! Salesforce Lightning Experience is packed with powerful tools that allow users to visualize, analyze, and act on their data more efficiently. Dashboard are an integral part of this functionality, providing real-time insights into your Salesforce data with visually compelling charts, graphs, and tables. One of the key features in Salesforce Lightning is the ability to embed these dashboards directly into Lightning pages.

Right-Sizing 52

Right-Sizing Sales Customer Service Efficiency 52

Influx

SEPTEMBER 23, 2024

See the case study pdf. A popular roller skates eCommerce company struggles to manage a growing backlog of 2,300 tickets—delaying first response time. The need Clearing the backlog was the #1 priority for the brand, as it was impacting every aspect of their customer service. 1. Clear the backlog The small team struggled to keep up with the holiday season’s customer demand, leading to a backlog of 2,300 tickets.

Customer Support 52

Customer Support Flexibility Customer Service Management 52