The Global Small Business Blog

SEPTEMBER 23, 2024

©iStock/AlxeyPnferov What's affecting me, my clients, my colleagues and other global small business owners: eBay publishes a new report on European Union (EU) small business exporting. Direct access to report can be found here. How weather and other factors are impacting fruit exports from Peru. Quote of the week: “When I returned to the United States after three years of World War II service, my total assets consisted of one wife, one small daughter, $276 in the bank, and an idea.

Banking 172

Banking Marketing Service 172

Perficient Digital Transformation

SEPTEMBER 23, 2024

Perficient is happy to announce that Consulting Magazine recently recognized Rupa Amin and Lina Maria Jaramillo Lopera in the 2024 Women Leaders in Consulting Awards. The awards program seeks to recognize women within the consulting industry who demonstrate excellence in their work and who are making an impact. Rupa and Lina were chosen because they embody the characteristics and leadership qualities that make a difference in the industry and pave the way for future women leaders.

E-Commerce 59

E-Commerce Collaborations Research Sourcing 59

Influx

SEPTEMBER 23, 2024

See the case study pdf. A popular roller skates eCommerce company struggles to manage a growing backlog of 2,300 tickets—delaying first response time. The need Clearing the backlog was the #1 priority for the brand, as it was impacting every aspect of their customer service. 1. Clear the backlog The small team struggled to keep up with the holiday season’s customer demand, leading to a backlog of 2,300 tickets.

Customer Support 52

Customer Support Flexibility Customer Service Management 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In today’s digital age, creating inclusive and accessible user experiences is more important than ever. Universal design aims to make products and environments usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. This blog post is part of our Universal Design Series, focusing on how to enhance user experience (UX) for individuals with auditory disabilities.

Design 52

Design Healthcare 52

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Payroll

Ivemsa

SEPTEMBER 23, 2024

Establishing a strong diversification strategy has become a priority for global manufacturers as supply chain management has shifted, and in some cases, become unreliable. The effects of the strained trade relationship between the U.S. and China, along with other economic disruptions and logistical delays, have impacted long-term business strategies between the two countries.

Manufacturing 52

Manufacturing Supply Chain Management Nearshoring Administrative 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In an increasingly digital world, ensuring that everyone can access and enjoy online content is more important than ever. This is where Universal Design comes into play in the healthcare system, aiming to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.

Healthcare 52

Healthcare Design Regulations Flexibility 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

In my career journey, I’ve been fortunate to work in different environments, each shaping my professional growth. However, my experience with Perficient has been unparalleled. Here’s why my passion for this organization continues to grow, day after day. Appreciation and Recognition: A Culture of Acknowledgment In my previous role, despite delivering outstanding results, recognition was often elusive.

Collaborations 52

Collaborations Healthcare Management Automation 52

Ivemsa

SEPTEMBER 23, 2024

Though it’s been nearly five years since the start of the COVID-19 pandemic, it’s difficult to overlook the residual impact it’s had. The halt in supply chain production, along with other economic challenges and political tensions between countries created a perfect storm causing concern over the vulnerabilities in certain supply chain models. In particular, manufacturers have raised concerns over minimizing opportunities by solely relying on China’s shaky supply chain.

Manufacturing 52

Manufacturing Nearshoring Human Resources Administrative 52

Perficient Digital Transformation

SEPTEMBER 23, 2024

Hello Trailblazers! Salesforce Lightning Experience is packed with powerful tools that allow users to visualize, analyze, and act on their data more efficiently. Dashboard are an integral part of this functionality, providing real-time insights into your Salesforce data with visually compelling charts, graphs, and tables. One of the key features in Salesforce Lightning is the ability to embed these dashboards directly into Lightning pages.

Right-Sizing 52

Right-Sizing Sales Customer Service Efficiency 52