The Global Small Business Blog

NOVEMBER 13, 2023

©iStock/Chris_Tefme What's affecting me, my clients, my colleagues and other global small business owners: Changing how we see the world in all its beauty and bizarreness. Kylie Jenner: from successful global beauty empire to soon to be fashion empire. Globalization is a funny thing, and McDonald’s today is a many-tentacled entity that morphs to fit the politics of the moment and the regions that franchises operate in.

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IBM Services

NOVEMBER 13, 2023

Kubernetes , the world’s most popular open-source container orchestration platform , is considered a major milestone in the history of cloud-native technologies. Developed internally at Google and released to the public in 2014, Kubernetes has enabled organizations to move away from traditional IT infrastructure and toward the automation of operational tasks tied to the deployment, scaling and managing of containerized applications (or microservices ).

E-Commerce 113

E-Commerce Automation Out-Tasking Software 113

Perficient Digital Transformation

NOVEMBER 13, 2023

If you’re in technology, AIs are everywhere nowadays. At work, I use an AI to help me make proofs of concept, sometimes in communicating with other AIs. At home, I use Google’s Bard to help with those day-to-day mental chores such as meal planning. Even at play, when indulging in some Gran Turismo there’s an AI to race against. I can’t do anything about the AIs I use more casually (aside from being aware of them).

Customer Service 110

Customer Service Service Software 110

inDinero

NOVEMBER 13, 2023

In August 2023, the Department of Labor proposed changing pay thresholds governing exempt vs. non exempt employees from protections under the Fair Labor Standards Act (FLSA). Should the change proceed, 3.4 million additional employees could be entitled to overtime pay. This change is not something for startups and small businesses to take lightly. Misclassifying employees as exempt can be an expensive headache for business owners.

Accounting 84

Accounting Jobbing Government Administrative 84

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

IBM Services

NOVEMBER 13, 2023

Over the last decade, solid-state drives (SSDs) have become the top choice for many compute environments because of their better read/write speeds and lack of moving parts when compared to hard disk drives (HDDs). However, with many options to choose from, finding the right fit for your needs can be challenging. In this post, we’re going to look at one of the most widely used types of SSD, the M.2, and the most popular (and fastest) protocol available for connecting SSDs to motherboards, n

E-Commerce 77

E-Commerce Right-Sizing Marketing Finance 77

Intugo

NOVEMBER 13, 2023

Guide to Staffing in Mexico: Choosing the Right Personnel Having quality employees is vital to the competitiveness and growth of any company. To achieve this, staffing in Mexico must be carried out with well-planned strategies. This involves investing in a company’s most valuable resource: human capital. Because this is the case, the process should be taken with seriousness.

Jobbing 59

Jobbing Out-Tasking Management Sourcing 59

Simplr

NOVEMBER 13, 2023

We view every customer service and support interaction as an opportunity to build long-lasting and positive relationships between the brand and the consumer. This means retrieving and formulating the best possible resolution to their customer service inquiry, every single time. Sometimes, however, even with our generative AI-powered bot, this can take a little while!

Customer Service 52

Customer Service Accounting Software Service 52

inDinero

NOVEMBER 13, 2023

In August 2023, the Department of Labor proposed changing pay thresholds governing exempt vs. non exempt employees from protections under the Fair Labor Standards Act (FLSA). Should the change proceed, 3.4 million additional employees could be entitled to overtime pay. This change is not something for startups and small businesses to take lightly. Misclassifying employees as exempt can be an expensive headache for business owners.

Accounting 52

Accounting Jobbing Government Administrative 52

Zinnov

NOVEMBER 13, 2023

Join the discourse on the transformative power of Generation AI in outsourcing. Explore innovative strategies and insights at the Zinnov Roundtable event as experts redefine outsourcing dynamics for the future.

Outsourcing 52

Outsourcing 52

AS White Global

NOVEMBER 13, 2023

ASW Global was among the exhibitors at the National Insurance Brokers Association (NIBA) Convention last 8-10 October 2023 at The Star, Gold Coast. The annual event brings the insurance broking profession and broader insurance industry together for an engaging and informative experience. ASW CEO Joe Fussell and Daniel Breese , Director for Growth & CX, attended the event to further expand ASW’s connections in the insurance industry. “ We are pleased to have already successfully closed a new

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Insurance 52

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

NoonDalton

NOVEMBER 13, 2023

In recent years, Artificial Intelligence (AI) has rapidly emerged as a transformative force across various industries, reshaping the way businesses operate and interact with their customers. From healthcare and finance to retail and manufacturing, AI’s influence is far-reaching, offering unprecedented efficiencies, insights, and capabilities. This technological leap has ignited a global conversation about the future of work, particularly in sectors heavily reliant on human labor, like the

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

SEBPO

NOVEMBER 13, 2023

Enter to Win a Pair of (2 nd Generation) AirPods! Headed to Lead-to-Cash Bash 3? We want to know your biggest business pain points. Select your answer(s) from the dropdown below and you’ll be entered into our FREE Giveaway! The post Lead-to-Cash Bash 3 – Giveaway appeared first on SEBPO.

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Perficient Digital Transformation

NOVEMBER 13, 2023

In this blog, we will explore how to perform geolocation testing using Selenium 4 and Java. We’ll cover the basics, dive into practical code examples. By the end of this blog, you’ll have the knowledge and skills to work with geolocation testing with Selenium. Why Geolocation Testing is Important Geolocation, or the determination of a device’s physical location, has immense importance in today’s digital landscape.

E-Commerce 52

E-Commerce Engineering Service Automation 52

Simplr

NOVEMBER 13, 2023

We view every customer service and support interaction as an opportunity to build long-lasting and positive relationships between the brand and the consumer. This means retrieving and formulating the best possible resolution to their customer service inquiry, every single time. Sometimes, however, even with our generative AI-powered bot, this can take a little while!

Customer Service 52

Customer Service Accounting Software Service 52

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Perficient Digital Transformation

NOVEMBER 13, 2023

Introduction Software development has evolved rapidly over the years, with advancements in agile methodologies, DevOps practices, and continuous integration/continuous deployment (CI/CD) pipelines. However, as software applications become more complex, the need for efficient and effective testing is more crucial than ever. This is where autonomous testing steps in, offering a game-changing approach to software testing.

Automation 52

Automation Software Management Design 52

Transparent BPO Outsourcing

NOVEMBER 13, 2023

30+ Year BPO Veteran Known for Producing Dynamic, Exceptional Performance Rockville, MD – Transparent BPO would like to announce the appointment of Mohammad “Mo” Kazi, as Site Director for our Belize operations, as our future-ready expansion continues. Mo brings an impeccable track record of over 20 years of call/contact center operations experience, and a unique […] The post Transparent BPO Appoints Mo Kazi As Belize Site Director appeared first on Transparent BPO.

BPO 52

BPO Nearshoring Customer Service Outsourcing 52

Perficient Digital Transformation

NOVEMBER 13, 2023

Introduction: Developers can use code quality check tools to ensure their code is well-written, maintainable, and secure. Furthermore, these tools can identify potential problems in code, such as coding errors, code smells, and security vulnerabilities. Here are some of the best code quality check tools in 2023: SonarQube: The popular open-source code quality analysis platform SonarQube empowers developers to improve code quality with its comprehensive set of tools and metrics, and can analyze a

Software 52

Software Management Service Sourcing 52

IBM Services

NOVEMBER 13, 2023

In today’s rapidly evolving business landscape, legacy applications often stand as barriers to progress. These existing systems, characterized by outdated technology and architecture can hinder an organization’s ability to keep up with changing business needs and pose significant security and operational risks. Staying competitive is essential in today’s fast-paced business industry—this is where legacy application modernization comes into play.

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Software Automation Inventory Management Efficiency 100

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Perficient Digital Transformation

NOVEMBER 13, 2023

In our previous article , we illuminated the significance of business transformation for life sciences and healthcare organizations (LS/HCOs). We delved into the anticipated value and pivotal roles these initiatives play in shaping a modern healthcare environment. Today, we unpack the steps LS/HCOs can take to actualize business transformation and the inherent challenges they might grapple with during the journey.

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Healthcare Collaborations Regulations Government 52

Perficient Digital Transformation

NOVEMBER 13, 2023

Justin Racine, Perficient’s Principal of Unified Commerce, and Zach Zalowitz, Perficient’s Principal of Order Management, were both recently published in “The Ultimate Guide To Unified Commerce: Evolving Your Technology (And Mindset) To Drive Experience Innovation,” a tech guide written by Retail TouchPoints. Both Justin and Zach shared their perspectives on all things unified commerce strategy and data unification.

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Retail Order Management Management Marketing 52