31 West

AUGUST 24, 2024

In today’s competitive business landscape, customer satisfaction is paramount. While no company wants to receive complaints, they are an inevitable part of doing business. However, with the right approach and tools, these complaints can be transformed into valuable opportunities for growth and improvement. This article explores how businesses can leverage Customer Relationship Management (CRM) systems to turn customer complaints into catalysts for positive change and business growth.

Analytics 130

Analytics Customer Service Automation Management 130

Perficient Digital Transformation

AUGUST 24, 2024

As the global population ages, creating health systems that cater to the needs of older adults is becoming increasingly important. Older adults often face unique challenges when interacting with healthcare services, including physical, cognitive, and sensory impairments. In this installment of our UX in Universal Design series, we will focus on the critical role that accessibility plays in ensuring that older adults can effectively and comfortably engage with health systems.

Design 52

Design Healthcare Accounting Management 52

The Global Small Business Blog

AUGUST 24, 2024

©2024 Laurel J, Delaney. All rights reserved. "Baseball is the greatest game in the world, no doubt about it.

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