The Global Small Business Blog

OCTOBER 6, 2023

©iStock/csfotoimages “In Indiana, we’re focused on building a global economy of the future, and our Hoosier entrepreneurs and small businesses will be critical to advancing future-focused innovations and solutions,” said Indiana Secretary of Commerce David Rosenberg. “Indiana ranks in the top 15 states for exporting, and the IN-STEP program aims to build on this momentum, helping more Hoosier small businesses reach customers in international markets and find success in the global economy.

Administrative 214

Administrative Marketing 214

The Hackett Group

OCTOBER 6, 2023

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. (NASDAQ: HCKT). The Hackett Group ® found that while typical companies have seen technology operating costs as a percentage of end-user equivalent increase by 23% over the past 10 years, Digital

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

Eclaro

OCTOBER 6, 2023

The house lights dim, the music rises and a hushed energy crackles as a stage that was dormant only seconds before suddenly comes alive. It’s a moment shared by every audience in every theater on Broadway, filled at once with excitement, anticipation and the slighted bit of nervousness. Some of you have likely experienced that same sensation as a boardroom meeting or client presentation was about to begin.

91

91

Everest Group

OCTOBER 6, 2023

According to a data point published by Everest Group, 67% of enterprises believe they are not seeing the expected value from cloud. With the public cloud market growing north of 20% year-on-year for the past seven years, this “value realization” question did seem like cloud denial. But every market witnessing heady growth needs its moment of truth to reinvent and pivot to the next phase.

Marketing 59

Marketing 59

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

The Hackett Group

OCTOBER 6, 2023

New research shows that high-performing HR departments leverage tech and have 40% fewer HR staff. But one expert advised caution when adopting ‘shiny, new’ capabilities. The post Techtarget HR Software, “HR costs rise as data suggests tech can cut HR staff,” appeared first on The Hackett Group.

Software 52

Software Research 52

Jonajo Blog

OCTOBER 6, 2023

In the ever-evolving landscape of marketing, one thing is abundantly clear: technology is driving the future. As businesses strive to connect with their audiences in more personalized and efficient ways, artificial intelligence (AI) has emerged as a game-changer. In this article, we will explore how AI is revolutionizing customer engagement and reshaping the way marketers operate.

E-Commerce 52

E-Commerce Analytics Automation Marketing 52

Jonajo Blog

OCTOBER 6, 2023

In today’s world, messaging apps are essential for staying connected. They help us have personal conversations, communicate for work, and share sensitive information. However, not all messaging apps are equally secure. This article explains why end-to-end encryption (E2E) is important in messaging apps, the technical challenges in building them, and why they matter more than ever.

Government 52

Government Out-Tasking Banking Accounting 52

Vilmate

OCTOBER 6, 2023

During the 1990s, the Internet experienced a rapid surge in popularity, and computers became a common sight in ordinary households. This fact marked the advent of the Digital Age, a profound transformation that permanently altered our way of life. More than half of the global population is now connected to the Internet, with computers, smartphones, and IoT devices granting us a thriving online existence.

Cybersecurity 52

Cybersecurity Banking Regulations Accounting 52

Magellan Solutions

OCTOBER 6, 2023

Heads up: Two-thirds of customers will IMMEDIATELY QUIT doing business with a brand if that brand provides POOR CUSTOMER service ! Consequently, this means decrease in loyal customers and eventually profit loss. The best way to stop this from happening? Prevention. You want to leave a good impression with your customers by satisfying them on every interaction point you have with them.

Service 52

Service Analytics Customer Support Customer Service 52

Capgemini

OCTOBER 6, 2023

The operating model of the future – in the context of intelligent automation Maciej Sowa Oct 04, 2023 Facebook Twitter Linkedin The transition to a modernized, future-ready, automation-infused operating model can transform the organization into an ecosystem of interconnected components. that can act as a strategic driver for increased productivity, reduced costs, and enhanced customer satisfaction.

Automation 52

Automation Robotics Process Automation Government Reduced Costs 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

SIG Speaks

OCTOBER 6, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Meshkat Rahman shares her systematic analysis of Reputational Risk with a methodical solution design process. I have decided to partake in the certification of the C3PRMP course by SIG University as I have a growing passion for the topic of third-party risk management.

Risk Management 40

Risk Management Risk Management Advisory Government 40

Capgemini

OCTOBER 6, 2023

The missing link in intelligent automation Marek Sowa Oct 05, 2023 Facebook Twitter Linkedin New ways of working and embedding organizational change management drives AI and automation success. According to Prosci, the business consultancy, organizational change management (OCM) comprises “the process, tools and techniques to manage the people side of change to achieve a required business outcome.

Automation 52

Automation Management Jobbing Software 52

Capgemini

OCTOBER 6, 2023

The fundamentals of setting up and measuring an automation program Robert Kennedy Oct 04, 2023 Facebook Twitter Linkedin The governance framework for implementing an enterprise-level automation program needs to be comprehensive, flexible, and robust – with clear visibility on targets and progress on achieving them. There’s a story about a hiker in the countryside who saw a farmer leaning on a gate.

Automation 52

Automation Government Software Flexibility 52

Capgemini

OCTOBER 6, 2023

The automation ecosystem – unlocking the full potential of an automation estate Marek Sowa Oct 05, 2023 Facebook Twitter Linkedin As organizations continue their journey into intelligent process automation powered by data and AI at scale, it’s crucial to view automation as an interconnected ecosystem. Prioritizing reusability, scalability, and cost-effectiveness will pave the way for an agile, efficient, and resilient future.

Automation 52

Automation Robotics Process Automation Government Out-Tasking 52

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Capgemini

OCTOBER 6, 2023

Process mining – leveraging data-driven opportunity discovery Thomas Both Oct 04, 2023 Facebook Twitter Linkedin As the digital landscape continues to evolve, process mining enables organizations to unlock hidden potential from data-driven insights – streamlining operations, enhancing customer satisfaction, and driving a competitive advantage. “There’s gold in them thar hills.

Analytics 52

Analytics Out-Tasking Streamline Operations Reduced Costs 52

Capgemini

OCTOBER 6, 2023

Intelligent business insights – cultivating a data-powered, connected enterprise Amruta Maheshwari Oct 05, 2023 Facebook Twitter Linkedin When data becomes intelligent, accessible, and tailored to individual needs, it evolves into game-changing, actionable insights that drive a more connected, intelligent organization. It is sometimes assumed that data, in and of itself, constitutes a benefit to any organization.

Analytics 52

Analytics Reduced Costs Automation Pharmaceuticals 52

Capgemini

OCTOBER 6, 2023

Operationalizing AI innovation through delivery Arul Pradeep Oct 04, 2023 Facebook Twitter Linkedin Smart technology and innovation in AI shouldn’t be seen as a pipedream. Connecting AI innovation can help organizations to operationalize delivery and drive substantial benefits and business outcomes. There is frequent discussion these days about the broad potential of artificial intelligence (AI), and we’ve recently seen much debate about the ramifications it may have for the way we live.

Robotics Process Automation 52

Robotics Process Automation Healthcare Automation Operational Costs 52

Capgemini

OCTOBER 6, 2023

A strategy for quantum processing Julian van Velzen 11 Jul 2023 Facebook Twitter Linkedin Quantum hardware or algorithms alone will not be enough to make quantum computing useful and deliver on the community’s big expectations for material science and drug discovery. Given all its constraints, we need a strategy for how to scale quantum processing.

Research 52

Research Service 52

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Sales