Tue.Nov 14, 2023

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Globalization Puts The World On Your Plate

The Global Small Business Blog

©iStock/urfinguss Want an example of how globalization puts the world on your plate ? When people hear the word “globalization” they probably think of giant container ships, wonky economic terms like “offshoring” and “trade deficit,” or geopolitical tensions and agreements. And, to be sure, Cato’s Defending Globalization project covers all of that stuff and more.

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IBM named a Leader in The Forrester Wave™: Digital Process Automation Software, Q4 2023

IBM Services

Forrester Research just released “The Forrester Wave™: Digital Process Automation Software, Q4 2023: The 15 Providers That Matter Most And How They Stack Up” by Craig Le Clair with Glenn O’Donnell, Renee Taylor-Huot, Lok Sze Sung, Audrey Lynch, and Kara Hartig and IBM is proud to be recognized as a Leader. IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering,

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Troubleshooting Sitecore Image Update Issue

Perficient Digital Transformation

Troubleshooting image update issues in Sitecore can prove to be a complex task, as various factors could contribute to the problem. We recently encountered an issue where, after updating the “Sitecore Images,” our local project instance stopped working. In order to resolve the issue, we attempted multiple possible solutions, including those available on the internet, but initially were not able to identify the root cause of the problem.

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How to accelerate your data monetization strategy with data products and AI

IBM Services

Data monetization is a business capability where an organization can create and realize value from data and artificial intelligence (AI) assets. A value exchange system built on data products can drive business growth for your organization and gain competitive advantage. This growth could be internal cost effectiveness, stronger risk compliance, increasing the economic value of a partner ecosystem, or through new revenue streams.

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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Consent Management for Compliance and Customer Experience Benefits 

Perficient Digital Transformation

Data privacy has become an increasingly complex subject, especially with the introduction of the California Consumer Privacy Act (CCPA) and similar regulations emerging in other states. Non-compliance with these regulations can result in hefty fines, as seen with Sephora’s recent $1.2 million penalty. The Growing Need for Consent Management The proliferation of privacy laws and regulations worldwide has led to a multitude of compliance deadlines.

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An introduction to Wazi as a Service

IBM Services

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. However, many organizations face significant challenges when it comes to integrating their core systems, including Mainframe applications, with modern technologies. This integration is crucial for modernizing core enterprise applications on hybrid cloud platforms.

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How to Drive Business Growth Through AI Outsourcing

Intelligent Sourcing

In a world rapidly being reshaped by technological advancements, Artificial Intelligence (AI) outsourcing emerges as a pivotal player, steering businesses toward a future where decision-making is data-driven and operations seamlessly interweave technology and human expertise. AI outsourcing refers to delegating AI-related tasks and projects, such as machine learning, natural language processing, and robotic process automation, to […] The post How to Drive Business Growth Through AI Outsour

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Unlocking the Power of AI: Einstein for Developers

Perficient Digital Transformation

“Einstein for Developers” refers to the set of artificial intelligence (AI) and machine learning (ML) tools and features available for developers within the Salesforce platform. Salesforce Einstein is designed to help Salesforce developers build smarter, more predictive, and more automated applications that enhance their CRM and business processes.

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Partner Guest Post: How Hypatos and ScaleHub revolutionize document processing

ScaleHub

The accounting industry is undergoing a radical transformation in a time of swift technology progress and growing data volumes. Automation and artificial intelligence are becoming more and more efficient, gradually replacing monotonous activities like manual data entry. Leading this evolution is Hypatos Accounting GPT, a cutting-edge solution to simplify bookkeeping procedures.

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Salesforce Marketing Cloud Revolutionizes Medical Device Communication and Enhances Patient Outcomes

Perficient Digital Transformation

In today’s ever-evolving healthcare landscape, patients frequently depend on medical devices to monitor their health, improve their quality of life, and manage chronic conditions. Effective communication plays a pivotal role in ensuring patients understand how to use their devices, stay informed about updates and maintain a healthy lifestyle. Salesforce Marketing Cloud offers a powerful solution for medical device companies and healthcare providers to improve patient outcomes.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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2023 Global CXM Outsourcing Landscape: Key Players, Emerging Trends, and Future Opportunities | Webinar

Everest Group

Live Webinar 2023 Global CXM Outsourcing Landscape: Key Players, Emerging Trends, and Future Opportunities November 14, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST Enterprises remain committed to improving customer loyalty and retention, and outsourcing has been an indispensable lever in enhancing customer experience management (CXM) worldwide – meeting evolving enterprise needs through tech partnerships and tools like generative AI for scalable personalized customer experiences

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What is VIP call routing

Balbelforce

VIP call routing, also known as VIP routing or priority-based routing, is a telephony system that prioritizes incoming calls based on predefined criteria. It’s a way for call centers and customer service departments to make sure the more important calls are answered first. VIP call routing works by assigning a priority level to each incoming call based on criteria set by the company.

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Generation Alpha: 5 Traits That Will Reshape Healthcare

Perficient Digital Transformation

My son is 5. He likes “Sesame Street” and superheroes. He zooms around the driveway too fast on his scooter. And when he falls, he still runs to me to kiss it and make it better. Like most parents, I worry and wonder about what kind of world he’ll grow up in. And because of my job, part of that worry involves wondering about the state of the healthcare industry when it’s time for him to start accessing it beyond the familiar walls of his pediatrician’s office.

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Navigating the complexity of enterprise asset management in the energy and utilities sector

Capgemini

Navigating the complexity of enterprise asset management in the energy and utilities sector Mark Hewett Aug 8, 2023 Facebook Twitter Linkedin Enterprise Asset Management (EAM) is a crucial component of any asset-intensive industry and as technology continues to evolve, managing assets effectively and efficiently is becoming increasingly complex. In this post, we’ll explore several key areas of EAM in energy and utilities, including connection volume, IT/OT convergence, commissioning and de

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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3 Generative AI Use Cases in Information Services

3Pillar Global

AI is ubiquitous across virtually every industry. But what does this mean for your business specifically? Training a generative AI model —whether from-scratch, fine-tuning, or prompt-tuning—requires AI-ready data: accurate, well-organized, and easily accessible. Information services companies, then, have a unique level of AI readiness which gives them a highly competitive edge.

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It’s time to bring operations into the smart-meter equation

Capgemini

It’s time to bring operations into the smart-meter equation Capgemini Nov 14, 2023 Facebook Twitter Linkedin Enhance operations with the next generation of AMI Utility operations are tasked with grid service, reliability, and restoration. Advanced metering infrastructure (AMI) devices offer a wealth of data that can be used proactively to help operations.