The Global Small Business Blog

JULY 3, 2024

©iStock/Henk Bogaard In a global marketplace reshaped by volatile forces — not least the animosity between the United States and China — India shows signs of emerging as a potentially significant place to manufacture products. Yet the trouble is they – in India – are slow. Slow on samples. Slow on producing. Slow on deliveries. Can we afford the wait?

Manufacturing 190

Manufacturing 190

Perficient Digital Transformation

JULY 3, 2024

In today’s digital landscape, delivering exceptional customer experiences is paramount. Salesforce OmniStudio empowers you to create engaging, personalized, and brand-consistent interactions across all touchpoints. This blog post delves into OmniStudio, exploring its capabilities, benefits, and how you can leverage it to elevate your customer journeys.

Insurance 111

Insurance Sourcing Automation Reduced Costs 111

Everest Group

JULY 3, 2024

Navigating the complexities of global supply chains has become increasingly challenging due to recent disruptions and evolving customer. Read on to discover how supply chain orchestration helps enable operational efficiency, resilience, and adaptability to thrive amid continuous changes and pressures. In the intricate world of global business, supply chains serve as the backbone, ensuring products seamlessly move from factories to customers, keeping commerce fluid and consumers satisfied.

Supply Chain Management 64

Supply Chain Management Inventory Management Sales Order Management 64

NoonDalton

JULY 3, 2024

Artificial Intelligence (AI) and Robotic Process Automation (RPA) have emerged as pivotal technologies, particularly within call centers. The promise of these technologies to enhance service delivery and reduce labor costs is becoming a reality, thanks to technological advancements and wider adoption. The Reality of AI and RPA in Call Centers Artificial Intelligence (AI) and Robotic Process Automation (RPA) have rapidly evolved from buzzwords to integral components of modern call center operatio

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Call Center Robotics Process Automation Data Entry Customer Support 52

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

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Service Marketing Information Technology Collaborations 52

Perficient Digital Transformation

JULY 3, 2024

In this episode of “What If? So What?” Jim talks with Bradie Speller who shares insights from his extensive career, tracing the arc of technological evolution from the dawn of personal computing to today’s high-tech environments. Bradie discusses his early experiences at Mars Group in the 1980s, where he first encountered the transformative power of the IBM PC.

Management 52

Management Marketing 52

Mercans

JULY 3, 2024

Vietnam is poised to implement a 6% increase in minimum wages starting July 1, 2024, mandated by the Vietnamese Ministry of Labour, War Invalids and Social Affairs (MOLISA). This adjustment responds to economic improvements, inflationary pressures, administrative changes, and public sector salary reforms aimed at maintaining equitable wage standards amidst evolving socio-economic dynamics.

Insurance 40

Insurance Administrative Payroll Efficiency 40

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 52

Marketing Information Technology Collaborations Service 52

Perficient Digital Transformation

JULY 3, 2024

I was given the opportunity to partner with my colleague David Stallsmith to present at B2B Connect in San Diego, CA. We were thrilled to participate in this invite-only conference and host our session, “How to Prioritize Your Direct-to-Consumer (D2C) Capabilities: What Should I Do Now vs Next?” We summarized why D2C is important to many companies during our workshop and discussed the latest trends.

Manufacturing 40

Manufacturing Marketing Analytics Customer Support 40

SPD Load

JULY 3, 2024

Imagine investing months of effort and thousands of dollars into developing a software product, only to find out that nobody wants it. The post Product Discovery Phase: What It Is & Why It Matters in Software Development first appeared on SpdLoad.

Software 40

Software Management Marketing 40

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility