Tue.Jan 28, 2025

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7 Tips for Developing an International Expansion Strategy

Globalization Partners

Expanding globally requires more than just ambition strategy is key to international success. With a best-in-class Employer of Record (EOR) partner in place, companies have all the tools and expertise they need to expand beyond borders and boundaries with ease. Lets explore how to develop an international expansion strategy and how an EOR can streamline the process.

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Are Innovation Centers Driving Tangible Results? Why IT Service Providers Should Remain On The Front Foot

Everest Group

In todays competitive landscape, innovation centers have become indispensable for forward-thinking organizations. But how many of these centers deliver real, transformative outcomes? For enterprises and service providers navigating this terrain, the question isnt whether to invest in innovation centers, but how to maximize their value to ensure they serve as catalysts for meaningful business transformation.

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Call Center Outsourcing in Africa – The Reality and Challenges

Customer Serv Outsource Smarter

Africa is the talk of the call center community, and the region is well positioned as the next high growth market for business process outsourcing (BPO).

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Unlock Empowered Decisions: Global E&IT Technology Trends 2025 | Webinar

Everest Group

Join Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT technology space. Get ready for a deep dive into the transformative trends due to shape engineering and IT services in 2025.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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Hidden AI: The Next Stage of Artificial Intelligence

Perficient Digital Transformation

Artificial Intelligence (AI) has exploded into the mainstream, largely through chatbots and agents powered by Large Language Models (LLMs). Users can now have real-time conversations with multimodal AI tools that understand your text, voice, and images even documents! The progress has been mind blowing, and tech companies are racing to integrate AI features into their products.

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Retail Transformation: Why CX is the New Digital Frontier

Amzur

Retail Industry: Whats The Need Of The Hour? Retail is no longer just about transactionsits about creating memorable, meaningful experiences. In an era where retail innovation moves at lightning speed, customer expectations have reached unprecedented levels. According to a recent report, 73% of consumers expect businesses to understand their unique needs [ source ].

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What DeepSeek Means for The Services Industry | Blog

Everest Group

Its fascinating to see how DeepSeek currently seems to be everywhere on our social media feeds throughout the last couple of days. Unsurprisingly, its now sparking a mix of excitement and anxiety across the industry. For some, its a revolutionary breakthrough. For others, its raising serious concerns (and the deep correction in most tech stocks on NASDAQ on January 27 th only confirms that).

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The Art of Writing Test Classes in Salesforce Apex

Perficient Digital Transformation

Imagine you are building a skyscraper. Before you allow people to move in, you ensure it can withstand earthquakes, high winds, and other stress factors. Similarly, when you develop in Salesforce Apex, you need to test your code to ensure it works seamlessly under all scenarios. This is where the art of writing test classes comes into play. For beginners, understanding test classes is not just about code coverage; it’s about quality and confidence in your applications.

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Agentic AI: The Next Level of Automation Than Traditional AI

V-Soft Consulting

Artificial Intelligence (AI) and Generative AI (Gen AI) have taken automation and innovation to completely new heights. Through intelligent automation and predictive capabilities, AI and Gen AI have had a massive impact on the automation processes as well as digital transformation. However, AI and Generative AI are no longer buzzwords in the technology sector because Agentic AI has already captured the attention of the tech eye.

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Salesforce Apex Tokenization: Enhancing Data Security

Perficient Digital Transformation

In todays digital landscape, ensuring data security is not just a best practiceits a necessity. As organizations store increasing amounts of sensitive information, protecting that data becomes paramount. As a leading CRM platform, Salesforce offers various mechanisms to secure sensitive data, and one of the advanced techniques is Apex Tokenization. This blog will explore tokenization, how it works in Salesforce, and the best practices for securely implementing it.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Is the World Moving On to Trade Without the U.S.?

The Global Small Business Blog

iStock/Mongkolchon Akesin Many nations have been responding to Trump tariffs not by retaliating but by courting other trade partners. Is this the beginning of a new era of globalization? The writer, Ruchir Sharma, of this global trade opinion piece is chair of Rockefeller International. His latest book is What Went Wrong With Capitalism. The lingering fear is that the US presidents aggressive trade posture will sow global disorder, depressing growth and roiling markets, particularly if targeted

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Creating Custom Outlook Forms and Reports with VBA

Perficient Digital Transformation

Microsoft Outlook is a powerful tool for organizing emails, calendars, contacts, and tasks. While it offers an array of built-in features, its full potential is unlocked when you customize it to suit your needs. One of the most effective ways to achieve this is through Visual Basic for Applications (VBA). VBA allows you to automate repetitive tasks, create custom forms for data collection, and generate tailored reports seamlessly.