10 Essential Zendesk Features Every Customer Support Team Should Utilize
31 West
MARCH 31, 2024
When your business scales and your customer base grow, so does the number of customer queries, complaints, and feedback. The constant notifications of incoming messages from hundreds of customers can turn pretty overwhelming for your customer support department. While you may have a qualified and trained in-house support team, they might not be available outside business hours to attend to your clients.
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