The Global Small Business Blog

OCTOBER 23, 2023

©iStock/gorodenkoff What's affecting me, my clients, my colleagues and other global small business owners: Setting up your ecommerce strategy. Uniting a divided workforce. How does AI think ? We are only starting to understand that. Quote of the week: "People tend to think of the web as a way to get information or perhaps as a place to carry out e-commerce.

E-Commerce 261

E-Commerce Marketing 261

Perficient Digital Transformation

OCTOBER 23, 2023

At Perficient, we’re thrilled to announce that we are a Gold Sponsor of this year’s Next.js Conference , hosted by Vercel. This much-anticipated event will take place on October 26th at the iconic SF Jazz in San Francisco, and just like last year, it will feature a vibrant virtual component for attendees to stream for free. In 2022, more than 50,000 enthusiasts joined us virtually, and this year promises to be even bigger and better.

Collaborations 103

Collaborations Efficiency Management 103

IBM Services

OCTOBER 23, 2023

Hybrid cloud has become the new normal for enterprises in nearly all industries. Many enterprises have also deployed a hybrid multicloud environment that’s reliant on an ecosystem of different cloud service providers. 71% of executives think it’s difficult to realize the full potential of a digital transformation without having a solid hybrid cloud strategy in place. [1] Managing complex business operations across a hybrid multicloud environment presents leaders with unique challenge

Risk Management 89

Risk Management Risk Management Regulations Banking 89

Everest Group

OCTOBER 23, 2023

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program. Reach out to discuss with our analysts.

Global Business Services 64

Global Business Services Management Service Research 64

Advertisement

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Blue Ocean

OCTOBER 23, 2023

(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. With every evolution in technology, workforce trends, and consumer expectations, the questions shift—which is testament to why generic, boilerplate RFPs never work for outsourcing customer care.

Right-Sizing 59

Right-Sizing Outsourcing Management Marketing 59

Auxis

OCTOBER 23, 2023

Organizations are integrating outsourcing to tackle talent shortages and rising costs. Explore the impact of the Hybrid Outsourcing Model on modern businesses.

Outsourcing 59

Outsourcing Business Process Outsourcing Finance Nearshoring 59

NoonDalton

OCTOBER 23, 2023

As the global economy grapples with the repercussions of an unprecedented economic crisis, businesses worldwide are feeling the strain. From supply chain disruptions and fluctuating markets to a sharp decline in consumer confidence, the impact is palpable across all sectors. Companies are finding themselves at a crossroads, compelled to make strategic decisions that will ensure their survival and foster resilience in the face of adversity.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52

Balbelforce

OCTOBER 23, 2023

Burnout. Einem aktuellen Bericht von Gallup zufolge leiden 76 % der Arbeitnehmer irgendwann im Laufe ihres Berufes unter Burnout. Aber in Callcentern kommt Burnout besonders häufig vor. Dies trägt zu den notorisch hohen Fluktuationsraten in der Branche bei, die im Jahr 2022 im Durchschnitt bei 38 % lagen. 62 % der befragten Callcenter-Agenten nannten Burnout als eine der größten Herausforderungen am Arbeitsplatz.

Flexibility 52

Flexibility Management Jobbing Call Center 52

Paysquare

OCTOBER 23, 2023

Employees are the foundation stone for any company or business. The payroll procedure of a company is essential to retain employees. The HR department in a company plays a significant role in hiring employees. Employees are hired based on their talents and skills, which will benefit the company. As the employees are very carefully selected and hired by the HR department, it becomes crucial that the employees are willing to stay in the company for a long time.

Payroll 52

Payroll Jobbing Regulations Out-Tasking 52

Perficient Digital Transformation

OCTOBER 23, 2023

At Perficient, we are committed to reducing the exclusion gap and we focus on generating greater accessibility for people with disabilities in our projects. This commitment is aligned with the WCAG (Web Content Accessibility Guidelines), and its goal is to analyze use cases from the perspectives of design, development, and quality to achieve inclusive implementations.

Research 52

Research Design Nearshoring Software 52

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Magellan Solutions

OCTOBER 23, 2023

68% of marketers say outbound marketing generates the highest-quality leads for their sales force. Additionally, the same percentage of marketers proved that inbound marketing is a successful strategy for achieving goals. Telemarketing remains a timeless tool in the fast-paced and competitive business world. It is essential for businesses that want to thrive and grow.

Sales 52

Sales Efficiency Outsourcing Marketing 52

Perficient Digital Transformation

OCTOBER 23, 2023

In today’s data-driven world, the demand for insightful and well-structured reports has never been greater. The advent of generative AI has opened exciting possibilities for automating the report-writing process. In this blog post, we will take you through our experience in creating an application that leverages generative AI to assist in generating reports from tabular data.

Automation 52

Automation Software Design Marketing 52

Airswift

OCTOBER 23, 2023

Get ready for your data science interview by brushing up on SQL, theoretical, and practical questions. This guide will help you ace it!

59

59

Mercans

OCTOBER 23, 2023

In the heart of Turkish business, challenges in payroll management demand innovative solutions. At Mercans, we understand the intricacies faced by Turkish enterprises, from complex calculations to the demands of global payroll administration. This comprehensive blog outlines how Mercans, aligning with key industry terms and concepts, expertly addresses these challenges.

Payroll 40

Payroll Out-Tasking Administrative Banking 40

Advertisement

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics