The Global Small Business Blog

MAY 14, 2024

©iStock/Mr Saryanto I've [Laurel Delaney] traveled to Japan many times and on every trip, I find something new to appreciate. Travel journalist Kristin Braswell feels the same. The first time I landed in the country in 2017, I was enamored by Tokyo’s glowing skyscrapers, Kyoto’s quiet kissatens (cafes) and countryside hills blanketed in electric shades of orange and fuschia that flashed like neon lights aboard the country’s famous bullet train.

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Perficient Digital Transformation

MAY 14, 2024

In the ever-evolving landscape of healthcare, trust reigns supreme. As consumers increasingly rely on data to inform their decisions, the healthcare industry faces a pressing need to not only meet but exceed expectations. With disruptive forces emerging from various corners, healthcare organizations find themselves in a race to create personalized experiences that foster lasting engagement and trust.

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Healthcare Marketing Manufacturing Collaborations 111

Everest Group

MAY 14, 2024

NextWealth leverages impact sourcing to drive business growth and create social impact with a unique three-pillar approach focused on talent, technology, and training. Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to the NextWealth center in India. After six-hour trip from our office in Bengaluru, Karnataka, to visit Mahendra NextWealth’s center in Mallasamudram (near Salem) in Tamil Nadu, little did we how profound

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Impact Sourcing Sourcing E-Commerce Jobbing 64

Perficient Digital Transformation

MAY 14, 2024

We’re excited to announce our Data Cloud Expert specialization! This is the highest level of Salesforce-validated expertise for Data Cloud. This achievement isn’t just a milestone, it’s a testament to our commitment to revolutionizing how businesses leverage their data to drive business outcomes, unlock trapped data, and enhance customer experiences.

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Manufacturing Healthcare Collaborations Design 99

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

IBM Business Partners

MAY 14, 2024

CFOs are the stewards of investment capital, orchestrating a movement with transformative technology and innovation to evolve businesses, accelerate revenue streams and drive meaningful outcomes. The current business environment has CFOs facing headwinds for decision-making in less-than-ideal conditions with rapidly shifting regulations, tedious reporting standards, ESG requirements and inflationary pressures; however, the need for growth and profit expansion remains, and as CEOs look for ways t

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Finance Government Out-Tasking Regulations 67

Perficient Digital Transformation

MAY 14, 2024

The Summer ‘24 release preview is out and will be generally available by mid-June! The latest release from Salesforce brings critical feature improvements for our friends in the Healthcare & Life Sciences (HLS) industry. Of course, the hot topic in Tech over the last year has been Artificial Intelligence (AI). As Salesforce continues to beef up its AI offerings, the HLS industry using Health Cloud will reap the benefits of new and improved generative AI features that make a substantial diff

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Healthcare Engineering Out-Tasking Collaborations 59

V-Soft Consulting

MAY 14, 2024

In this data-driven world we live in, consumers expect personal, tailored experiences. It is no longer good enough to have a Customer Relationship Management (CRM) tool in place. CRMs are helpful only to record and track customer interactions. But customer interests are much more dynamic than that. What businesses need now is real-time connectivity and engagement with their customers using both dynamic and static data which is the key to generating better customer experiences.

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Zinnov

MAY 14, 2024

Chennai has long lived in the shadows of Bengaluru and Hyderabad, its more cosmopolitan sisters from the South. But with these two metropolises reaching saturation levels, the Tamil Nadu capital has spotted an opportunity to make its move.

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Perficient Digital Transformation

MAY 14, 2024

The previous blog post explored the initial steps of setting up Azure DevOps, creating projects, and navigating the Overview section. Now, let’s delve deeper into the other core sections of the Azure DevOps interface, Boards, and Repos, each playing a crucial role in your development lifecycle. Read the first part of the blog here: A Beginner’s Guide to Azure DevOps Navigating the Azure DevOps Interface The Azure DevOps interface is divided into sections mainly – Overview, Repo

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Collaborations Analytics Software Management 52

Influx

MAY 14, 2024

The challenge A digital ticketing platform with more than 5 million worldwide users struggles to manage a 1,000+ ticket backlog and needs extended coverage to better assist global audiences. The two-sided eCommerce platform works with over 2,000 theatres, producers, and cultural institutions globally, bringing inventory to consumers with more than 1,000 media and travel partners.

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Customer Support Flexibility Efficiency Management 52

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Perficient Digital Transformation

MAY 14, 2024

The most recent iteration of the Appium mobile automation framework is Appium 2. This edition includes numerous enhancements, new features, and improved performance. This tutorial will guide you through upgrading from Appium 1.x to Appium 2.x, stressing the advantages and providing code samples to illustrate them. Unlike Appium 1, Appium 2 does not have built-in support for iOS and Android.

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Automation Design Efficiency 52

Working Solutions Outsourcing

MAY 14, 2024

In the rapidly evolving landscape of customer service, the emergence of the On-Demand GigCX Model marks a significant shift away from conventional approaches. Offering unparalleled flexibility and scalability, this model allows businesses to adapt to fluctuating demands with ease—a stark contrast to the rigid, resource-intensive nature of traditional contact centers.

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Customer Service Service Flexibility Outsourcing Operations 52

Perficient Digital Transformation

MAY 14, 2024

Your order management system sits at the critical intersection of customer experience and operational efficiency. But when it comes to justifying an investment in a new platform, you can’t rely on vague promises of improved service levels alone. Our recent research study revealed that C-suite decision makers prioritize cold, hard financial metrics when evaluating order management solutions.

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Order Management Management Finance Analytics 52

V-Soft Consulting

MAY 14, 2024

The field of IT Service Management (ITSM) has grown considerably, with multiple tools offering comprehensive solutions to meet the evolving needs of businesses. Two leading players in this area are BMC Helix ITSM and ServiceNow IT Service Management. If you're considering a solution for your organization, it's crucial to understand the strengths and differences of these two platforms.

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Management Service Flexibility 52

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

IBM Business Partners

MAY 14, 2024

The number of chief artificial intelligence officers (CAIOs) has almost tripled in the last 5 years, according to LinkedIn. Companies across industries are realizing the need to integrate artificial intelligence (AI) into their core strategies from the top to avoid falling behind. These AI leaders are responsible for developing a blueprint for AI adoption and oversight both in companies and the federal government.

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