The Global Small Business Blog

SEPTEMBER 26, 2024

"Every birthday is a gift. Every day is a gift.

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Groove Technology

SEPTEMBER 26, 2024

Software development has become a critical component of this evolution, enabling companies to streamline operations, enhance customer experiences, and gain a competitive edge. However, many organizations, particularly SMEs and large enterprises, face challenges in maintaining an in-house development team that can keep up with rapidly changing technologies and market demands.

Software 130

Software Outsourcing Healthcare Offshoring 130

Redial

SEPTEMBER 26, 2024

In an era where efficiency and innovation drive success, the automotive industry has found a strong ally in Business Process Outsourcing (BPO). Outsourcing key processes allows automakers and automotive suppliers to focus on core competencies while improving efficiency, cost management, and customer service. Let’s explore how BPO is transforming the automotive industry and the specific benefits it offers. 1.

BPO 130

BPO Supply Chain Management Call Center Reduced Overhead 130

Groove Technology

SEPTEMBER 26, 2024

In today's rapidly evolving digital landscape, businesses across Australia, the UK, and Europe increasingly rely on custom software solutions to maintain their competitive edge. Many companies, from SMEs with 50-200 employees to large enterprises with over 200 staff, find themselves at a crossroads regarding software development strategies. The traditional approach of building and maintaining an in-house development team has long been the go-to solution for many organizations.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Perficient Digital Transformation

SEPTEMBER 26, 2024

The energy was electric last week as thousands of attendees invaded MGM Grand along the Las Vegas Strip for the 3rd Annual Power Platform Community Conference (PPCC24). From groundbreaking announcements to new features unveiled during keynotes from Microsoft’s Charles Lamanna, Corporate Vice President of Business Industry and Copilot, and Jeff Teper, President of Apps and Platforms, PPCC24 offered an electrifying three days of innovation and collaboration.

Automation 105

Automation Collaborations Design 105

Groove Technology

SEPTEMBER 26, 2024

Many businesses today, from SMEs to large enterprises, are under increasing pressure to deliver innovative software solutions that meet market demands and customer expectations. With technology evolving rapidly, staying competitive requires more than just in-house capabilities. Software development is key to business success, but managing this process internally often comes with significant challenges in terms of cost, time, and resources.

Software 130

Software Outsourcing E-Commerce Reduced Overhead 130

Groove Technology

SEPTEMBER 26, 2024

In today's fast-paced digital world, businesses must stay competitive by quickly adapting to market changes and customer demands. Companies often seek to enhance their technological capabilities through custom software solutions to achieve this. However, in-house software development can be time-consuming, resource-heavy, and costly, so outsourcing software development has become a strategic move for many organizations, particularly SMEs and large enterprises.

Software 130

Software Outsourcing E-Commerce Right-Sizing 130

The Hackett Group

SEPTEMBER 26, 2024

Latest Report Shows Digital World Class ® Procurement Organizations Will Experience 54% Productivity Boost and 47% Cost Reduction Miami, FL – September 26, 2024 – According to new research from The Hackett Group, Inc. (NASDAQ: HCKT), Digital World Class ® procurement organizations can expect staff productivity to increase by 54% and process costs to be cut by 47% with the adoption of generative artificial intelligence (Gen AI).

Robotics Process Automation 59

Robotics Process Automation Advisory Research Operational Costs 59

Groove Technology

SEPTEMBER 26, 2024

Offshore software development involves partnering with development teams located in different countries, often with the dual objectives of reducing costs and accessing a diverse talent pool. The global IT outsourcing market reached a substantial $92.5 billion in 2019, with industry projections indicating sustained growth in the coming years. One of the primary advantages of offshore outsourcing is its cost-effectiveness compared to onshore or nearshore models.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

Intugo

SEPTEMBER 26, 2024

Outsourcing your accounting services can be a game changer for efficiency and cost-effectiveness. However, the key to maximizing these benefits lies in the right provider. Indeed, the ideal outsourced accounting service provider streamlines your finances, ensures compliance with local regulations, and provides valuable insights to help your business thrive.

Accounting 52

Accounting Outsourcing Service Out-Tasking 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Groove Technology

SEPTEMBER 26, 2024

For SMEs with 50-200 employees or large enterprises with over 200, developing high-quality in-house software can be resource-intensive and time-consuming. As a result, many companies are outsourcing to meet their software development needs efficiently and cost-effectively. However, choosing the right outsourcing partner is a significant challenge. With numerous global options, businesses often need help finding a reliable and skilled partner who understands their vision, offers transparent commu

Software 100

Software Outsourcing E-Commerce Right-Sizing 100

SPD Load

SEPTEMBER 26, 2024

Technology advancements propel multiple industries. We can already see how AI changes the way we generate content, use services, and consume information. The post Top 8 Trends in Digital Transformation in Insurance first appeared on SpdLoad.

Insurance 52

Insurance Service 52

Groove Technology

SEPTEMBER 26, 2024

Whether developing enterprise-level applications or supporting robust backend systems, Java's versatility and reliability have made it indispensable for companies across various industries. Many businesses, especially in Australia, the UK, Europe, and Asia Pacific find that outsourcing Java software development is cost-effective and provides access to specialized expertise, allowing them to focus on core activities while leveraging external talent.

Outsourcing 100

Outsourcing Right-Sizing E-Commerce Collaborations 100

Globalization Partners

SEPTEMBER 26, 2024

As more companies eye global markets, Chief Legal Officers (CLOs) now find themselves at the epicenter of critical decisions that can make or break a company's global expansion efforts. The promise of new markets, diverse talent pools, and expanded revenue streams can be enticing, but growing beyond geographical borders requires careful planning across teams.

Global Hiring 52

Global Hiring Marketing 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Everest Group

SEPTEMBER 26, 2024

Dear AR friends, In a few short weeks my colleagues and I will attend and sponsor the Spotlight AR Summit 2024 in Kansas City. I hope to see many of you there! Come look for the Everest Group table and say hello. I’ll be joined by a few of your favorite analysts, Chirajeet (CJ) Sengupta and Abhishek Singh. Now is the time to contact any of us to set up- time to meet in KC!

Right-Sizing 52

Right-Sizing Finance Research Sales 52

Zinnov

SEPTEMBER 26, 2024

In an era of rapid digital transformation and global competition, organizations are continuously seeking innovative strategies to enhance their operational efficiency, drive innovation, and maintain a competitive edge. One such strategy that has gained significant traction is the establishment of Global Capability Centers (GCCs). These centers have become instrumental in reshaping how multinational corporations manage their global operations, particularly in emerging markets like India.

Offshoring 52

Offshoring Healthcare Nearshoring Outsourcing 52

Everest Group

SEPTEMBER 26, 2024

LINKEDIN LIVE The Evolution of Next-gen Customer Engagement Platforms September 26, 2024 | 9:00 AM CDT | 10:00 AM EDT | 3:00 PM BST | 7:30 PM IST In this collaborative LinkedIn Live session, our experts will discuss the shifts occurring within life sciences enterprises as they navigate the evolving CRM ecosystem. The Veeva-Salesforce split presents a unique opportunity to transition from traditional CRM systems to next-gen customer engagement platforms, revolutionizing the entire commercial tech

Collaborations 52

Collaborations Marketing Service 52

Perficient Digital Transformation

SEPTEMBER 26, 2024

Hello Trailblazers! Salesforce Reports are powerful tools that enable users to organize, analyze, and display data in a structured manner. Reports in Salesforce provide actionable insights, allowing businesses to track performance, monitor key metrics, and make data-driven decisions. They serve as the foundation for understanding customer behavior, sales trends, and operational efficiency.

Accounting 52

Accounting Sales Flexibility Sourcing 52

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Everest Group

SEPTEMBER 26, 2024

This report offers a comprehensive roadmap to integrate these advanced technologies for businesses committed to advancing their CX strategies.

Marketing 52

Marketing Sourcing BPO Outsourcing 52

Mercans

SEPTEMBER 26, 2024

On 02 August 2024, Turkey made announcement to cancel the incentive pay on EYT (Emeklilikte Yaşa Takılanlar) pension and increase the short-term insurance rates. Cancellation of the incentive pay on EYT pension According to Social Security and General Health Insurance Law No. 5510, the incentive of 5% discount on the employer’s social security support premium for the employee who retires within the scope of EYT (Emeklilikte Yaşa Takılanlar) and who starts working within 30 days at the same

Insurance 40

Insurance Payroll Service 40

Everest Group

SEPTEMBER 26, 2024

This report offers a comprehensive roadmap to integrate these advanced technologies for businesses committed to advancing their customer experience strategies.

Marketing 52

Marketing Sourcing BPO Outsourcing 52

Mercans

SEPTEMBER 26, 2024

As announced in the 2024 Budget, all PRSI rates will increase by 0.1% for both employer and employee contributions. Changes to Class A The employee rate of 4% will increase by 0.1% to 4.1%. The employer rates of 8.8% and 11.05% will increase by 0.1% to 8.9% and 11.15% respectively. There are no changes to the income bands and PRSI credit. The PRSI rate changes are effective from 1 October 2024.

Payroll 40

Payroll Government Service 40

Advertiser: Paycor

HR leaders can use this calendar from Paycor to track important HR and payroll tax dates. The 2025 calendar includes: Tax filing dates Federal reporting deadlines Bank holidays Links to relevant tax forms …and more! Get your 2025 HR calendar today!

Banking

Everest Group

SEPTEMBER 26, 2024

The telecommunications sector is on the cusp of modernization but faces multiple challenges to gain a competitive advantage. As per Everest Group, the total revenue from telecom services worldwide is expected to grow at -0.5-0.5% compound annual growth rate (CAGR) between 2023 and 2026. This slow growth rate indicates that the telecom revenue streams need to adapt and evolve.

Automation 52

Automation Government Administrative Efficiency 52

Go4Customer

SEPTEMBER 26, 2024

The call center industry of India forms one of the strongest and biggest pillars of the outsourcing market and has helped the economy grow and launch many people into employment. According to market research, the annual growth rate (CAGR) of 7.9% from 2021 to 2027 in the BPM sector, and hence, it is safe to conclude that call centers of India are also ready for further growth and survival in the international market.

Call Center 40

Call Center Research Outsourcing Marketing 40

Everest Group

SEPTEMBER 26, 2024

Gen AI is revolutionizing the life sciences value chain with use cases in drug development, clinical development, manufacturing, and sales and marketing.

Marketing 52

Marketing Manufacturing Sales Service 52

Intugo

SEPTEMBER 26, 2024

Elevating customer service while scaling your business can be challenging. Undoubtedly, for medium-sized companies, building a high-performing BPO call center team is critical. Intugo offers a nearshoring solution that allows businesses to set up a call center operational extension in Mexico, combining cost efficiency with direct team management. Why Choose Mexico For BPO Call Center Operations?

Call Center 52

Call Center BPO Nearshoring Right-Sizing 52

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Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

Resource Optimizing

Everest Group

SEPTEMBER 26, 2024

In this viewpoint, we share insights and our perspective on gen AI’s impact on the life sciences industry.

Marketing 52

Marketing Service 52

Zinnov

SEPTEMBER 26, 2024

Private Equity (PE) firms have made bold moves in Automation, completing nearly 70 strategic acquisitions as of August 2024. With Private Equity investment in Automation increasing, understanding nuanced investment and turnaround strategies becomes not just beneficial but essential. These strategies enable PE firms to pinpoint high-potential opportunities, optimize operations, and ultimately drive substantial value creation within their portfolios.

Automation 52

Automation Streamline Operations Marketing Efficiency 52