Sun.Sep 01, 2024

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AI customer support: benefits, challenges and best practices

Microsourcing

The evolution of customer support has been a sight to behold. From the birth of postal systems that allowed businesses to engage with customers in a regulated fashion for the first time to the invention of telephones and subsequent rise of contact centers, organizations have forever been searching for the latest concept that will enhance their relationship with consumers.

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What is an exit strategy in business and why you need one

Airswift

An exit strategy in business isn't just about selling your company; it's a meticulous plan that determines how you'll reduce your stake or step away entirely. This article dives deep into what exit strategies entail, why they're crucial, and how to choose the right one for your business.