The Global Small Business Blog

JUNE 27, 2024

©iStock/4045 A lawsuit filed by State Attorney General Tim Griffin in Cleburne County is targeting the holding company of an online shopping service, Temu, and its business dealings, citing consumer privacy risk as a byproduct of the company making a profit. "While this is my [says Griffin] first state lawsuit against Temu over its deceptive trade practices, it is not the first time Temu's tactics have been called into question.

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Service 210

Groove Technology

JUNE 27, 2024

Introduction to Sanity Testing Sanity testing is a subset of regression testing that focuses on verifying specific functionalities after making minor changes or bug fixes in the software. Unlike comprehensive testing, sanity testing aims to check whether the recent changes have not adversely affected the existing features. This quick, targeted approach ensures that the core functionalities remain intact before moving on to more detailed testing phases.

Software 130

Software Flexibility Automation Efficiency 130

Perficient Digital Transformation

JUNE 27, 2024

In 1968, psychiatrist Stephen Karpman modeled what he called the Drama Triangle. With this, he illustrated dysfunctional mindsets that can derail social interactions. The three roles defined in this model are the rescuer (hero), persecutor (villain), and victim. This is another view of the lies we tell ourselves. Since the dawn of history, we’ve loved stories.

Accounting 105

Accounting Management 105

Groove Technology

JUNE 27, 2024

Introduction to Sanity Testing Sanity testing is a subset of regression testing that focuses on verifying specific functionalities after making minor changes or bug fixes in the software. Unlike comprehensive testing, sanity testing aims to check whether the recent changes have not adversely affected the existing features. This quick, targeted approach ensures that the core functionalities remain intact before moving on to more detailed testing phases.

Software 100

Software Flexibility Automation Efficiency 100

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Amzur

JUNE 27, 2024

Introduction Starting a business used to require a large investment in servers and software. Now, cloud solutions provide a more cost-effective way to get started. Amidst the rush to migrate to the cloud, it’s important to carefully consider whether a cloud-first, cloud-ready, or cloud-only approach is best for your business. This blog will help you decide which strategy will give your business the best competitive edge.

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E-Commerce Resource Optimizing Analytics Flexibility 86

Everest Group

JUNE 27, 2024

UK Banks Ramp Up Digital Banking Services and Redefine Operations. What are the Implications for the Outsourcing Industry? Facing macroeconomic challenges and shifting consumer demands, UK banks are reimagining their operations to stay competitive. This transformation involves cost-cutting, digitalization, and a focus on core business areas. The restructuring opens new opportunities for the outsourcing industry as banks seek third-party support to drive efficiency and innovation.

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Banking Outsourcing Service Sales 59

Everest Group

JUNE 27, 2024

Live Webinar APAC CME Enterprise: IT Outsourcing as a Strategic Lever June 27, 2024 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m. ACT Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. To tackle a difficult business environment and more structural issues across the industry, CME enterprises are increasingly turning to IT outsourcing as a strategic lever to aid in transformatio

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IT Outsourcing Outsourcing Sourcing Service 52

Working Solutions Outsourcing

JUNE 27, 2024

Mastering the art of customer engagement is essential for luxury brands. These brands thrive on their ability to create memorable, personalized experiences that resonate deeply with their clientele. This level of engagement goes beyond mere transactions; it involves understanding and anticipating affluent customers’ unique desires and expectations.

Call Center 52

Call Center Outsourcing 52

Perficient Digital Transformation

JUNE 27, 2024

Specialization is critical for Perficient in vetting itself as a contender in the hotly-contested Fortune 2000 digital transformation consulting industry. Without it, our clients and customers cannot be certain that the experts we engage to successfully deliver mission-critical technical solutions have the necessary skills to ensure success. In layman’s terms, a partner specialization for Google ensures two things: not only are these experts certified in the focus area to be delivered, b

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Co-Sourcing Streamline Operations Manufacturing Design 52

Everest Group

JUNE 27, 2024

Event Moderator Wellbeing in the Age of AI - Challenges and Solutions June 27, 2024 Catch Everest Group Practice Director, Abhijnan Dasgupta as he explores the impact of generative AI on moderator wellbeing, including the role it will play in the wellbeing lifecycle, and discusses the future of wellbeing in Trust and Safety (T&S). With generative AI causing an increase in the volume and complexity of content to be moderated, there is a need to enhance wellbeing efforts for content moderators

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Service 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Perficient Digital Transformation

JUNE 27, 2024

Enhancing Accessibility: Usability and UX for Individuals with Visual Disabilities in Universal Design In this installment of our Usability and Experience (UX) in Universal Design series, we focus on the needs and considerations for individuals with visual disabilities. Designing for visual accessibility involves creating user experiences that are navigable, understandable, and usable for individuals who are blind, have low vision, or experience other visual impairments.

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Design Research Customer Support Regulations 52

Blue Ocean

JUNE 27, 2024

The contact center is ever evolving to meet the shifting expectations and habits of today’s customers. That’s why we like to regularly tune in to experts from the world of customer experience to find out what’s new. We checked in with some of the top thought leaders for their most recent thoughts about customer experience trends. Read on! What Happens to CX When the Whole Company Is Aligned Customer experience is a front-and-center topic for the contact center… but excellent CX depends on the en

Design 52

Design Banking Regulations Customer Service 52

Perficient Digital Transformation

JUNE 27, 2024

Enhancing Accessibility: Usability and UX for Age-Related Declines in Universal Design In this installment of our Usability and Experience (UX) in Universal Design series, we focus on addressing the needs of older adults and the age-related declines that can affect their interaction with products, environments, and systems. Designing for age-related accessibility involves creating user experiences that are accommodating, intuitive, and supportive of the diverse needs of an aging population.

Design 52

Design Research Customer Support Marketing 52

Zinnov

JUNE 27, 2024

Private Equity firms can be powerful engines propelling companies to new heights, but mismanagement risks serious breakdowns and job losses. In this episode of the Decoding Private Equity series, Gary Greenfield, Managing Director of Zagent, brings 40 years of experience from across Private Equities and PortCos to his conversation with Nilesh Thakker, President at Zinnov.

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Engineering Jobbing Efficiency Management 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Perficient Digital Transformation

JUNE 27, 2024

Hello Trailblazer! As we all know, Salesforce is a powerful customer relationship management (CRM) platform that provides various tools and features to manage customer data effectively. Among its core components, “Accounts” play a pivotal role in organizing and managing information about the companies or individuals you do business with.

Accounting 52

Accounting Retail Management Design 52

Unosquare

JUNE 27, 2024

Digitization, digitalization, and digital transformation are business processes that are often used interchangeably, yet they have distinct meanings and implications. This article will demystify these concepts , providing clear definitions, examples, benefits, and risks associated with each, along with a comparison to highlight their unique roles in the digital landscape.

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Streamline Operations Efficiency Customer Service Automation 40

SPD Load

JUNE 27, 2024

According to Deloitte’s 2022 Global Health Care Outlook, the healthcare IT outsourcing market is predicted to reach $390.7 billion by the end. The post A Comprehensive Guide to Healthcare IT Outsourcing first appeared on SpdLoad.

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IT Outsourcing Healthcare Outsourcing Marketing 40