The Global Small Business Blog

JANUARY 13, 2025

iStock/Supatman What's affecting me, my clients, my colleagues and other global small business owners: U.S. Chamber says there are signs of strength at start of 2025. In the UK, sustainable "green practices" is top on the small business list for 2025. Quote of the week: Don't follow trends, start trends. Successful artists don't follow trends; they create them.

Banking 165

Banking Customer Service Service 165

Everest Group

JANUARY 13, 2025

Key Drivers of the Anticipated Work-at-Home-Agent Resurgence include the growing need for scalable customer support & cost efficiencies.

Marketing 52

Marketing Customer Support Efficiency 52

Global Expansion

JANUARY 13, 2025

Imagine a growing small business like yours, keen to explore new markets. But with limited resources in time, money, and staff, the thought of establishing your own entity abroad feels overwhelming.

Marketing 52

Marketing 52

Everest Group

JANUARY 13, 2025

Virtual Private Cloud (VPC)-as-a-Service offers secure, scalable, and customizable cloud environments tailored to business needs.

Service 52

Service Marketing 52

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Payroll

Intelligent Sourcing

JANUARY 13, 2025

Mark Hillarys new book has just been published and this time he is exploring how companies sell to each other in the 2020s – this is intelligent sourcing! The book […] The post What Is The Value Of Social Sales In B2B Today? appeared first on Intelligent Sourcing.

Sales 52

Sales Sourcing 52

Everest Group

JANUARY 13, 2025

As businesses navigate a rapidly evolving technology landscape, sustainable IT has become a key focus for organizations to minimize their environmental impact. IT infrastructure is a significant emission source, making sustainable practices essential. Advanced technologies, such as generative AI, bring new challenges with their intensive energy demands for high-performance computing and storage.

Service 52

Service Collaborations Marketing Sourcing 52

Perficient Digital Transformation

JANUARY 13, 2025

Meet Neha Pasi, a lead technical consultant based in Nagpur, India, whose exceptional contributions, agility, precision, and guidance have set an example for her Sitecore development teams. Neha embraces Growth for Everyone and continuously strives to further her knowledge by taking courses, earning certifications, and applying new concepts to improve processes.

Collaborations 52

Collaborations Jobbing Design Management 52

Everest Group

JANUARY 13, 2025

Register on LinkedIn Inside sales outsourcing is being transformed by a wave of leading-edge technologies, including AI, automation, and advanced analytics. These powerful technologies are enhancing lead scoring and predictive analytics, maximizing automation’s role in streamlining tasks, and advancing data-driven strategies for smarter selling.

Sales 52

Sales Outsourcing Analytics Automation 52

AS White Global

JANUARY 13, 2025

ASW Global closed out 2024 and welcomed 2025 with a grand celebration at our Year-End Parties. It was a great occasion to come together, enjoy the evenings festivities, and recognise our high-performing staff. Our CEO Joe Fussell expressed his gratitude for everyones contributions to ASWs phenomenal growth, shared his optimism for the business in 2025, and announced the Global Leadership Awards to honour our exceptional leaders across ASW Philippines, Malaysia, Vietnam, and Thailand.

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Intelligent Management Inc.

JANUARY 13, 2025

Its a new year and the noise of change is already ringing loudly, in some cases, disastrously. What can we do in 2025 to make our lives and our businesses better? First and foremost, understand that our reality is complex. We cannot stress this enough. We all live within networks of interdependent relationships and events. Linear strategies and linear thinking are inadequate for the challenges that emerge from the complex web of interdependencies.

Management 52

Management Software Design Marketing 52

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Everest Group

JANUARY 13, 2025

Enterprises are investing in change management to navigate complex organizational transformations due to technology advances and evolving business models. Historically, several organizations struggled to realize their digital transformation initiatives full potential due to the absence of a strategic change management approach. Thus, change management consulting has become pivotal in ensuring digital transformation success by offering roadmaps to address organizational culture, leadership alignm

Management 52

Management Service Marketing Efficiency 52

Perficient Digital Transformation

JANUARY 13, 2025

Healthcare content marketing requires time, effort and strong strategy three resources that are always in demand within healthcare organizations (HCOs). Creating high-quality content that resonates with your audiences means figuring out what those audiences want and showing why your team is the best choice to help them. A messaging matrix can play a key role in that work.

Healthcare 52

Healthcare Marketing Jobbing Accounting 52

Everest Group

JANUARY 13, 2025

The Customer Experience Management (CXM) market in 2024 saw a lot of exciting developments, many of which will transform the way we work, think and act as customers. The industry saw groundbreaking advancements in artificial intelligence (AI), automation, and data analytics, all of which made enterprises rethink how they engage with their customers.

Out-Tasking 52

Out-Tasking Streamline Operations Regulations Automation 52

V-Soft Consulting

JANUARY 13, 2025

The most well-known and strongly rooted restaurant brands, like KFC, often struggle to balance their business priorities, such as order management, especially at peak times. This might be due to a lack of visibility in process management, inefficient vendor collaborations, or challenges in system integration and data transmission. This is where a powerful system integration tool, MuleSoft, could help multinational restaurant chains to overcome bottlenecks across their operations and service deli

Order Management 52

Order Management Collaborations Management Service 52

Advertiser: Paycor

The HR industry is changing. Did you know… 1. There will be 4M more jobs than workers by 2033 ( BLS ). 2. For 84% of workers, flexibility is a top priority ( FlexJobs ). 3. 75% of employees have used AI at work ( CFO.com ). It’s time to meet the moment! Use Paycor’s guide to design a blueprint for success.

Flexibility

Anexa

JANUARY 13, 2025

En la era digital, los datos se han convertido en un activo invaluable para las empresas. En el caso de los contact centers, los datos pueden proporcionar una visin profunda de las interacciones con los clientes, permitiendo a las empresas tomar decisiones ms informadas y mejorar la experiencia del cliente Anlisis de datos: El anlisis de datos en los contact centers implica la recopilacin, el procesamiento y la interpretacin de grandes volmenes de informacin sobre las interacciones con los clien

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Call Center 40