Mon.Dec 04, 2023

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Today in Global Small Business: Navigating Global Divergencies

The Global Small Business Blog

©iStock/bagotaj What's affecting me, my clients, my colleagues and other global small business owners: Navigating global divergencies. Global growth to slow in 2024. Banks predict slower growth for global economy in 2024. Quote of the week: "Only those who will risk going too far can find out how far one can go." – T.S. Eliot Prepare for stalling or divergent global growth in 2024.

Banking 241
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Bypassing the PowerShell File Import Issue

Perficient Digital Transformation

PowerShell proves highly useful in automating processes and managing various aspects of Sitecore. However, we faced difficulties when we encountered issues while importing files by using PowerShell Script. In this article we will discuss the file import issue which we encountered during a task in one of our projects. We encountered a scenario where we required to import data from an ‘Excel’ or ‘CSV’ file into ‘Sitecore’ We developed a PowerShell script to read

Sourcing 103
professionals

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Team Aviso Broking: Seamless Support and Synergy Shines Through

AS White Global

This exceptional team from ASW Malaysia has been recognised for their unparalleled support services for our client partner Aviso Broking. Their teamwork is rooted in a culture of open communication, trust, adaptability, and respect. Learn more about what motivates them and how they deal with the challenges that come their way. Team members: Reena Kaur Jasvinderpal Singh – Admin Support Manager Norekanadirah (Nat) Abdul Rahman – Broking Administration Support Elya George – Broki

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Incremental vs. Game-Changing Innovation with Generative AI in Information Services

3Pillar Global

According to a recent Gartner report, generative AI falls into two categories : everyday and game-changing: Everyday AI focuses on improving productivity, enabling workers to perform existing tasks faster and more efficiently. This is the primary area of investment for most businesses, and it drives incremental improvement along the margins. Game-changing AI focuses on creativity.

Service 98
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We’re Here to Help! How to Navigate Your Top HR Priorities

Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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How financial institutions can deliver value from investment in digital operational resilience

IBM Services

The Digital Operational Resilience Act (DORA) is a landmark piece of legislation in the European Union (EU) that is designed to help fortify the operational resilience of the financial sector, making it fit for purpose in the digital age. DORA has several objectives, including to comprehensively address information and communications technology (ICT) risk management in the financial services sector and harmonize the ICT risk management regulations that already exist in individual EU member state

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Still elusive but within reach? Effective GBS Business Relationship Management

Intelligent Sourcing

Finally, GBS organizations have woken up to the reality that it’s not what you deliver, it’s how your stakeholders feel about what you are delivering. Yet because it’s considered “soft stuff,” too difficult to manage, or better yet, left to the vagaries of individual GBS managers to sort out, GBS organizations suboptimize the relationships they […] The post Still elusive but within reach?

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Life Sciences Next-generation CEP Selection Criteria | Market Insights™

Everest Group

Understand the criteria for selecting life science next-generation customer engagement platforms thorugh Everest Group's latest report.

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A look into IBM’s AI ethics governance framework

IBM Services

“Organizations are responsible for ensuring that AI projects they develop, deploy or use do not have negative ethical consequences,” as per Gartner. Yet while 79% of executives say AI ethics is important to their enterprise-wide AI approach , less than 25% have operationalized ethics governance principles. In a new case study featuring IBM, Gartner talks about how to establish a governance framework to streamline the process of detecting and managing technology ethics concerns in AI

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The Business Benefits of Impact Sourcing: Beyond Social Good

NoonDalton

In today’s fast-evolving business landscape, the integration of Environmental, Social, and Governance (ESG) principles into corporate strategies is not just a trend but a fundamental shift in how businesses operate and thrive. This shift is particularly evident in the global business services industry, where companies like ours are making significant strides.

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A guide to efficient Oracle implementation

IBM Services

By implementing Oracle , one of the world’s leading enterprise resource planning (ERP) tools, organizations can transform their business processes and significantly increase operational efficiency. Companies large and small are increasingly digitizing and managing vast troves of data. ERP systems like Oracle’s streamline business processes and reduce costs, leveraging information to help organizations make better decisions in rapidly changing landscapes.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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ASW’s Year-End Partnership Event & Message from the Management Team

AS White Global

To celebrate mutual milestones and usher in a promising 2024, ASW Global held three Year-End Partnership Events last November in Brisbane, Melbourne, and Sydney. It was our way of showing our gratitude and appreciation to our client partners for their support and collaboration throughout 2023. We shared our highlights and accomplishments which reflected how our partnerships have made a significant impact to our success.

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Top 5 criteria for developers when adopting generative AI

IBM Services

The surge in adoption of generative AI is happening in organizations across every industry, and the generative AI market is projected to grow by 27.02% in the next 10 years according to Precedence Research. Advacements in machine learning algorithms, neural networks and the computational power of generative AI, combined with human expertise, intuition and creativity, can unlock new possibilities and achieve levels of innovation that were previously unimaginable.

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KARTHIK PADMANABHAN

Zinnov

Karthik Padmanabhan, Managing Partner for Zinnov’s Globalization Excellence practice, oversees strategy and consulting delivery for clients across the Globalization value chain- establishing top-tier global centres of excellence, optimizing delivery structures, and reshaping technology investments for innovation. With deep ecosystem connects, he brings over 20 years of experience spanning consulting, delivery, and client-side roles.

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How generative AI can transform the aviation industry 

IBM Services

The aviation industry is under pressure to improve the sustainability of air travel while improving operational efficiency in an increasingly complex marketplace that is still recovering from the impact of the COVID-19 pandemic. In an industry where safety is paramount and new technologies require utmost scrutiny, generative AI promises to boost aviation businesses and their industry partners.

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Transform Employee Wellbeing and Control Costs Through Data-Driven Strategies

In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

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How to overcome revenue cycle management healthcare challenges

Microsourcing

Fitch Ratings is one of those organizations that, with a finely worded statement, can send a shudder through an entire industry. As one of America’s ‘Big Three credit rating agencies’, it is renowned for researching and analyzing the financial wellbeing of businesses and entire countries and its insights are widely considered a window into the reality of a sector.

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Outsourcing IT and Software Development to Mexico

Intugo

Unlocking the Potential of Outsourcing IT and Software Development to Mexico In today’s hyper-connected world, businesses are constantly seeking innovative ways to stay competitive and agile. One such strategy gaining immense popularity is outsourcing IT and software development. Among the many destinations for outsourcing, Mexico has emerged as a powerhouse in the field, offering a host of advantages that make it an attractive choice for businesses worldwide.

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Employee Spotlight: Mike Robison, Regional Market Director

V-Soft Consulting

Meet Mike Robison, a dedicated family man. He and his wife Erica have been married for nearly 16 years and have four kids (Jack, Molly, Henry, and Sam), whose ages range from 7 to 14. He also has a 2-year-old black Labrador named Teddy (after Teddy Roosevelt). Taking care of his family is a full-time job, but he wouldn't have it any other way!

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Elevate Your Hotel with 24/7 Hotel Management

Magellan Solutions

Immerse yourself in this scene: a fantastic hotel where activities flow gracefully throughout the day. It harmonizes a symphony of impeccable guest arrivals and content patrons. Magellan Solutions takes charge in a world where every interaction holds significance. It guarantees that your hotel thrives by providing top-notch hospitality services. Picture a world where you foresee the needs of your visitors, where check-ins are not mere transactions but occasions of arrival that are honored.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Using Sitecore Personalize Decisioning to drive Queries in Sitecore Search

Perficient Digital Transformation

In my latest CMSWire article, “Composing Effective Personalization with Search, ” I described the advantages of combining personalization engines with composable search solutions to create effective personalized experiences that take less effort to create and maintain than crafting custom messaging for every segment. This article was heavily inspired by my work with integrating Sitecore Personalize with composable search engines like Sitecore Search and Coveo.

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Examples of IBM assisting insurance companies in implementing generative AI-based solutions  

IBM Services

IBM works with our insurance clients, and research conducted by the IBM Institute for Business Value (IBV) shows three key imperatives that guide insurer management decisions: Digital orchestration Improved core productivity (business and IT) The need for flexible infrastructure To meet the key imperatives and facilitate the transformation of their companies, insurers need to: Provide digital offerings to their customers Become more efficient Use data more intelligently Address cybersecurity con

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Benchmark Clauses in Outsourcing Contracts-Divergent Views | Market Insights™

Everest Group

Explore the contrasting perspectives on benchmark clauses within outsourcing contracts as outlined in the most recent pricing services report from Everest Group.

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Exploring the Pre-Negotiation Phase of the Contract Lifecycle

SirionLabs

The pre-negotiation phase of the contract lifecycle is key to setting your organization up for success. Learn here how to get the most value out of this phase.

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Challenges and Solutions in High-Volume, High-Stakes Hiring

Facing a hiring surge that feels like conducting a complex orchestra? Our guide is your roadmap to harmonious high-volume hiring. In it, you’ll learn: Strategies to maintain quality while hiring at scale The real math behind agency vs. in-house recruiting Secrets to a stellar candidate experience during hiring spikes Resource optimization techniques for stretched TA teams Don't let resource constraints or market pressures derail your hiring goals.

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Key Factors Impacting Private 5G Managed Network Services Deal Complexity | Market Insights™

Everest Group

Explore our pricing services to gain insights into the factors that influence the complexity and pricing of private 5G managed network services deals.

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Defining Affective Post-Negotiation Contract Management

SirionLabs

Discover everything you need to know about post-negotiation contract management in this article, including how to manage contracts for ongoing success.

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The future of business planning with generative AI?

IBM Services

In the rapidly-evolving business ecosystem, many companies face a combination of challenges, including inflation, supply chain disruptions and a complex labor market. These factors exert significant pressure on profitability. In this scenario, traditional planning methods may hinder a company’s ability to respond quickly and strategically to changing opportunities and challenges.   This is where autonomous planning shines.

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Tenets of a Successful Benchmarking Clause | Market Insights™

Everest Group

Acquire insights into the essential principles of an effective benchmarking clause by referencing Everest Group's pricing services.

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Streamline Your HR Processes with a Free HR Process Checklist Template

A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members.

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David Rickard, Partner at Everest Group’s Statement on RAYA CX PEAK Recognition

Raya Contact Center

Insightful Reflections from David Rickard, Partner at Everest Group, as RAYA CX is recognized as a Major Contender and Star Performer in Everest Group’s 2023 #CXM PEAK Matrix® EMEA assessment. David Rickard, Partner, Everest Group stated, “Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services.

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Buyer Expectations from Life Sciences Next-generation CEPs | Market Insights™

Everest Group

Discover the expectations and responses of buyers to next-generation customer engagement platforms in the life sciences sector.

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Continuous compliance – SEC cyber disclosure requirements and the impact on the blueprint for cybersecurity

Capgemini

Continuous compliance – SEC cyber disclosure requirements and the impact on the blueprint for cybersecurity Geert van der Linden & Marieke van de Putte 4 Dec 2023 Facebook Twitter Linkedin SEC’s cybersecurity risk management, strategy, governance, and incident disclosure We are all aware that the use of digital technologies and electronic solutions in companies’ core business processes is still growing rapidly.

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Prevalence of COLA by Deal Type | Market Insights™

Everest Group

Learn what are the prevalence of COLA (cost of living adjustments) by deal type through Everest Group's pricing services.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.