IBM Services

JANUARY 12, 2024

The integration of artificial intelligence (AI) has ushered in a new era of technological progress, offering a spectrum of benefits across industries. AI’s potential to revolutionize operations, enhance decision-making and drive innovation is undeniable. The advantages of AI are numerous and impactful, from predictive analytics that refine strategies, to natural language processing that fuels customer interactions and assists users in their daily tasks, to assistive tools that enhance acce

Regulations 101

Regulations Healthcare Administrative Finance 101

Everest Group

JANUARY 12, 2024

While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities. Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Discover five essential strategies for providers to unlock the benefits of the Salesforce platform tailored to specific industries.

Service 69

Service Advisory Outsourcing Managed Services 69

IBM Services

JANUARY 12, 2024

Communication service providers (CSPs) are teaming up with hyperscalers to offer private wireless networks that are owned and fully managed by whoever builds them. A private wireless network (PWN) provides the same kind of connectivity as public wireless networks, and enterprises must weigh the pros and cons of private wireless networks using 5G technology.

Manufacturing 62

Manufacturing Automation Software Service 62

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs). Our latest research provides valuable insights into the latest trends and the key players shaping the digital asset industry landscape.

Banking 64

Banking Retail Insurance Collaborations 64

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

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Intugo

JANUARY 12, 2024

Call Center BPO: Intugo’s Nearshore Advantage What if you could revolutionize your call center operations, not by mere outsourcing, but by crafting your own nearshore hub in Mexico? The growing trend in call center BPO has taken a new turn with Intugo’s innovative approach, fusing the efficiency of outsourcing with the strategic benefits of nearshoring.

Call Center 52

Call Center Nearshoring BPO Outsourcing 52

Perficient Digital Transformation

JANUARY 12, 2024

eCommerce has transcended its traditional boundaries set over twenty years ago, morphing into a holistic experience that extends far beyond mere online transactions. This recent transformation has been fueled by the integration of Artificial Intelligence (AI) into the Commerce ecosystem, propelling the industry into a new era of personalized, intelligent, and immersive shopping.

Order Management 52

Order Management Inventory Management Customer Support Streamline Operations 52

Perficient Digital Transformation

JANUARY 12, 2024

In the era of smart technology, the concept of a “smart home” extends far beyond convenience and energy efficiency. For individuals with multiple or compound disabilities, smart home systems have emerged as a beacon of independence, revolutionizing the way they interact with their living spaces. From enhanced environmental control to seamless communication, let’s explore how smart home systems are reshaping accessibility for those with diverse mobility challenges.

Out-Tasking 52

Out-Tasking Automation Design Efficiency 52

Global Expansion

JANUARY 12, 2024

Explore the benefits of hiring Employees from Australia – from strong work ethics to diverse skills. Elevate your team and boost your business success.

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Mercans

JANUARY 12, 2024

Changes in social security contribution Following the increase in the minimum wage to € 213.54 per week, Malta’s Commissioner for Revenue has published the social security and maternity fund contributions for 2024 tax year. Class 1 categories and rates are mentioned below: Category Description A Persons under 18 years of age earning not more than the amount indicated below.

Payroll 40

Payroll Service 40

Go4Customer

JANUARY 12, 2024

Call center dialers stand as sophisticated and user-friendly tools, intricately crafted to streamline both outbound and inbound call processes. According to insights gleaned from a comprehensive survey orchestrated by a leading global call center outsourcing entity, it surfaced that, on average, call center agents allocate a mere 31.8 minutes to direct customer interactions for every hour of their bustling activity.

Call Center 40

Call Center Outsourcing 40

Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Mercans

JANUARY 12, 2024

Changes in CPF ordinary wage ceiling Effective from 1 st January 2024, CPF Ordinary Wage (OW) ceiling applicable for mandatory CPF contributions in a calendar month has been increased from SGD 6,300 to SGD 6,800 per month. Additional wage ceiling shall continue to be calculated as per annual total wage ceiling applicable for CPF. The annual total wage (TW) ceiling for combined Ordinary Wage (OW) and Additional Wage (AW) remains unchanged at SGD 102,000.

Payroll 40

Payroll Service 40

Everest Group

JANUARY 12, 2024

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Mercans

JANUARY 12, 2024

Effective from 1 January 2024, the Ministry of Labor in Taiwan increased the minimum wage amount from TWD 26,400 to TWD 27,470 monthly and from TWD 176 to TWD 183 on an hourly basis. The Ministry of Labor has amended the following insurance tables with respect to the above amendment. Table of grades of labor insurance salary The level 1 monthly insurance salary has been amended to TWD 27,470.

Insurance 40

Insurance Payroll Service 40

Mercans

JANUARY 12, 2024

Changes in tax rates for employees Effective from 1 January 2024, personal income tax rates are amended for Group A segment incomes. The income earned by employees comes under Group A. The revised personal income tax rates are as follows: Monthly Income from (AOA) Monthly Income to (AOA) Threshold PAYE (AOA) Tax Rate (%) 0 100,000 0.00 0 100,001 150,000 0.00 13 150,001 200,000 12,500 16 200,001 300,000 31,250 18 300,001 500,000 49,250 19 500,001 1,000,000 87,250 20 1,000,001 1,500,000 187,249 21

Payroll 40

Payroll Service 40

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In today's dynamic business environment, HR leaders face immense pressure to optimize costs while maintaining a competitive edge to attract, retain and engage their workforce. Gallagher can help you meet that challenge head-on. Our proprietary data and people analytics platform, Gallagher Drive ® , provides the elevated insights you need to make impactful program decisions that are aligned with your organizational goals and set your strategy up for long-term success.

Analytics

Mercans

JANUARY 12, 2024

Changes in minimum insurance The minimum insurance income depends on the group of economic activities of the insurer. The minimum insurance income becomes BGN 933, and the maximum insurance income becomes BGN 3,750. Changes in sick leave payment The employer covers 70% for the first two days of sick leave. The rest of the sick leave is covered by the National Social Security Institute after the employee submits the appropriate documents.

Insurance 40

Insurance Payroll Service 40

Mercans

JANUARY 12, 2024

Changes in minimum monthly wages The minimum hourly wage is increased by 10%. It is revised from EUR 5.15 to EUR 5.65. The minimum monthly wage (MMW) is revised from EUR 840 to EUR 924. Changes in non-taxable amount For persons whose monthly income does not exceed EUR 2,167, the non-taxable amount (NTA) is increased by 20%. It is revised from EUR 625 to EUR 747.

Regulations 40

Regulations Payroll Service 40

Mercans

JANUARY 12, 2024

Changes in tax reliefs The applicable forms “TP1” & “TP3” has also been revised in this regard. TP1 tax reliefs Changes for 2024 Medical treatment, special needs, and carer expenses for parents The scope of the relief has been expanded to cover: • dental treatment expenses • full medical examination (up to RM 1,000) The overall limit for the relief remains as RM 8,000.

Regulations 40

Regulations Insurance Payroll Service 40

Mercans

JANUARY 12, 2024

Introduction of penalty on G29 report non-compliance The Finance Act for the year 2024, introduces penalties regarding non-transmission of “G29 annual salary statement” to the tax authorities. The applicable penalty is 5% of the total payroll. There are no changes in terms of calculation of tax on salaries. Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change Mercans Recommend View PDF Algeria introduces penalty in 2024

Payroll 40

Payroll Finance Service 40

Advertiser: Paycor

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

Mercans

JANUARY 12, 2024

Effective from 1 January 2024, the government of Turkey has increased the Social Security minimum gross wage amount to TRY 20,002.50 and net amount to TRY 17,002.12. The monthly SSI ceiling amount has increased to a gross amount of TRY 150,018.90. Please find the previous and new amounts under the below table, SSI Amounts EN Version SSI Amounts TR Version Period 01-07-2023 - 31-12-2023 Period 01-01-2024 - 30-06-2024 SSI minimum base amount daily Gunluk Prime Esas Kazanc / SGK / Alt Sınır TRY 447

Payroll 40

Payroll Government Service 40

Mercans

JANUARY 12, 2024

Changes in national daily minimum wage In line with Section 113 (1) (a) of the Labour Act, 2003 (Act 651), the National Tripartite Committee has increased the national daily minimum wage from GHS 14.88 to GHS 18.15 effective from 1 st January 2024. All establishments, institutions or organizations whose daily minimum wages are below the new rate should adjust accordingly.

Payroll 40

Payroll Insurance Service 40