The Global Small Business Blog

FEBRUARY 26, 2024

©iStock/FeelPic What's affecting me, my clients, my colleagues and other global small business owners: Global small businesses need financial services , not charity. Today’s small businesses face extraordinary multi-layered challenges on local, state, national and global levels. Here's why. China holds the key to speeding up debt relief and ending the “silent crisis” that is holding back attempts to tackle poverty in the world’s poorest countries, a senior World Bank official has said.

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Service Retail Banking 246

IBM Services

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address.

Automation 99

Automation Retail Banking Efficiency 99

Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®). The Global Outsourcing 100, now in its eighteenth year, is a prestigious […] The post IAOP Names Transparent BPO a Top 100 Global Outsourcing Provid

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Global Outsourcing BPO Outsourcing Nearshoring 98

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover?

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Service Regulations Engineering Banking 97

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Labor Costs

Perficient Digital Transformation

FEBRUARY 26, 2024

Introduction To Pipeline Templates In today’s agile software development landscape, teams rely heavily on robust workflows called “pipelines” to automate tasks and enhance productivity. For DevOps teams who were historically familiar with Microsoft’s Azure DevOps CICD Automation platform, one of the most powerful functionalities rolled out by the platform that allowed teams to drastically speed up the pipeline development process was: “ YAML Templates “ YAML temp

Out-Tasking 69

Out-Tasking Automation Jobbing Collaborations 69

IBM Services

FEBRUARY 26, 2024

Network service outages happen. It’s not a matter of if but when. Cloud platforms and content delivery networks (CDNs) with 100% uptime SLAs aren’t immune. They experience outages just like everything else. The question is: what do you do when one of your network services goes down? Will the lack of redundant services knock you offline? Or will you failover to another provider, maintaining a seamless user experience?

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Automation Sourcing Analytics Service 84

Everest Group

FEBRUARY 26, 2024

Capital One’s planned US$35.3 billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. Read on to learn the looming risks and what to pay attention to.

Banking 59

Banking Risk Management Risk Management Marketing 59

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Forrester interviewed Perficient for its recent report The Forrester Tech Tide : Retail AI And Automation, Q1 2024 , and listed Perficient among sample vendors for Digital Experience Optimization.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

NoonDalton

FEBRUARY 26, 2024

The landscape of work has undergone a profound transformation, shifting dramatically towards remote work and heralding the rise of virtual teams as a new norm. This evolution, spurred by technological advancements and catalyzed by recent global events, has dismantled traditional office boundaries, setting the stage for a more flexible and digitally connected work environment.

Collaborations 52

Collaborations Flexibility Reduced Overhead Out-Tasking 52

Perficient Digital Transformation

FEBRUARY 26, 2024

Spark SQL offers a set of built-in standard functions for handling dates and timestamps within the DataFrame API. These functions are valuable for performing operations involving date and time data. They accept inputs in various formats, including Date type, Timestamp type, or String. If the input is provided as a String, it must be in a format compatible with date (e.g., yyyy-MM-dd) or timestamp (e.g., yyyy-MM-dd HH:mm:ss.SSSS) representations.

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Analytics 52

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Are you helping your people proactively plan for retirement? How are you prioritizing the mental health of your HR team? These are a few of the questions that HR professionals are seeking answers to today. Luckily, Gallagher’s consultants came together with four robust articles (and one infographic) that help address these pain points and provide you with proactive planning tips to help you simplify, personalize and create flexibility in your benefits offerings to help ensure your people thrive

Flexibility

Ivemsa

FEBRUARY 26, 2024

There are numerous benefits when manufacturing in Mexico. From cost-effective industrial labor to reliable supply chains, and more, U.S. and other foreign manufacturing leaders have relied on Mexico for decades when it comes to expanding production. However, in addition to the many benefits, there is also risk involved when operating in any foreign country.

Manufacturing 52

Manufacturing Payroll Flexibility Administrative 52

Airswift

FEBRUARY 26, 2024

Senior software developers often find themselves at a crossroads where advancing further in their careers entails developing more than just their technical repertoire. While strong coding ability and architectural nous are vital, it is the cultivation of soft skills that truly differentiates a seasoned developer from a transformative leader.

Software 52

Software 52

Ivemsa

FEBRUARY 26, 2024

There are numerous benefits when manufacturing in Mexico. From cost-effective industrial labor to reliable supply chains, and more, U.S. and other foreign manufacturing leaders have relied on Mexico for decades when it comes to expanding production. However, in addition to the many benefits, there is also risk involved when operating in any foreign country.

Manufacturing 52

Manufacturing Payroll Flexibility Administrative 52

Perficient Digital Transformation

FEBRUARY 26, 2024

Welcome to the era of XM Cloud, where innovation meets simplicity for marketers. XM Cloud introduces XM forms , out-of-the-box personalization , pages, and yes, even a component builder! This blog dives into the exciting world of XM Cloud components, where marketers become architects and developers remain our trusted allies. Gone are the days when marketers had to rely solely on developers for creating components.

Flexibility 52

Flexibility Collaborations Government Marketing 52

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

Payroll

Magellan Solutions

FEBRUARY 26, 2024

Artificial intelligence (AI) in call centers can enable customer service professionals to focus on essential tasks, as 78% of them stated. The collaboration between AI and call centers is reshaping the customer service paradigm. It has led call centers to explore the benefits of AI. However, implementing AI and achieving tangible transformation still pose challenges.

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Call Center Customer Service Service Analytics 52

Perficient Digital Transformation

FEBRUARY 26, 2024

In the pursuit of creating inclusive environments, customizable settings emerge as a powerful tool within the realm of universal design. By recognizing and accommodating individual preferences and needs, customizable settings pave the way for a more personalized and accessible world. In this blog post, we delve into the transformative impact of customizable settings in various design domains.

Design 52

Design Healthcare Flexibility Management 52

IBM Services

FEBRUARY 26, 2024

In January of 2024, Meta CEO Mark Zuckerberg announced in an Instagram video that Meta AI had recently begun training Llama 3. This latest generation of the LLaMa family of large language models (LLMs) follows the Llama 1 models (originally stylized as “LLaMA”) released in February 2023 and Llama 2 models released in July. Though specific details (like model sizes or multimodal capabilities) have not yet been announced, Zuckerberg indicated Meta’s intent to continue to open sou

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Sourcing Research Out-Tasking Automation 123