The Global Small Business Blog

OCTOBER 21, 2024

©iStock/Nuthawut Somsuk What's affecting me, my clients, my colleagues and other global small business owners: Making the case for international expansion. How businesses can overcome barriers to international expansion. Quote of the week: "Development isn’t charity. It’s one of the smartest investments we can make in our shared future – in our security and our prosperity.” – President Barack Obama Walmart bets on international business to drive growth in China and Mexico.

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Intelligent Sourcing

OCTOBER 21, 2024

Mark Hillary’s new book has just been published and this time he is exploring how companies sell to each other in the 2020s – this is intelligent sourcing! The book […] The post What Is The Value Of Social Sales In B2B Today? appeared first on Intelligent Sourcing.

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Blue Ocean

OCTOBER 21, 2024

Too tired to read? Listen to the audio via our podcast here: One negative customer experience may seem like a drop in the ocean of all your shopper interactions, but it’s never that simple. Consider these statistics from a recent survey from CX expert Shep Hyken: After experiencing poor customer service: 79% would switch to a competitor with better service 72% felt anger toward the company or brand 56% would leave a negative rating 45% would write a negative review According to McKinsey , half o

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Mattsen Kumar

OCTOBER 21, 2024

Understanding the relationship between brand and customer experience is significant for companies aiming to develop lasting customer loyalty and drive growth. A customer gains trust if the brand claims to do what it promises. 50% of consumers are more likely to buy from brands they recognize. If a brand fails to keep up with what it proclaims, customers shift their interest to competitors.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

Everest Group

OCTOBER 21, 2024

Loyalty Services PEAK Matrix® Assessment Building customer retention and loyalty is essential for businesses seeking to cultivate long-term customer relationships and stay relevant in a competitive market. With abundant consumer choices and minimal switching costs, nurturing customer loyalty is vital for sustainable growth. Modern loyalty services now encompass consulting, program design, partner management, partner onboarding, and content and campaign management, creating a comprehensive servic

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Perficient Digital Transformation

OCTOBER 21, 2024

The L&D Tech Ecosystem is a group of interrelated tools, assets, platforms, and networks to help our colleagues in LatAm (México, Colombia, Chile, Argentina, and Uruguay) learn and develop themselves. The idea behind the Tech Ecosystem describes a strong and comprehensive landscape full of resources and educational tools that encourage colleagues to learn tech abilities, sharpen and keep updated their skills, contributing to their upskilling and reskilling.

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Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Everest Group

OCTOBER 21, 2024

Robotic Process Automation (RPA) Products PEAK Matrix® Assessment Organizations are turning to automation to redesign business processes and boost operational efficiency in the face of a global economic slowdown, geopolitical complexities, and ongoing talent shortages. Intelligent automation platforms now drive end-to-end process automation, incorporating new technologies – such as intelligent document processing, process mining, digital interaction intelligence, task mining, API-based automatio

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Perficient Digital Transformation

OCTOBER 21, 2024

Welcome to Our New Series on Auditory Disabilities in Healthcare We’re excited to introduce our new blog series that delves into the crucial yet often overlooked topic of auditory disabilities in healthcare. Our goal is to shed light on the unique challenges faced by individuals with auditory disabilities and to highlight the importance of inclusive and universal design in healthcare settings.

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Zinnov

OCTOBER 21, 2024

In 2011, Microsoft made a bold move by establishing a cybersecurity and cloud solutions hub in Mexico City, setting the stage for a new wave of technological innovation in the region. This initiative was not limited to its local center; Microsoft also forged partnerships with universities to nurture local talent and strengthen the broader tech ecosystem.

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Everest Group

OCTOBER 21, 2024

Webinar Transforming Clinical Data Management with Clinical Data and Analytics Platforms October 21, 2024 | 11am EDT (NA) / 4pm BST (UK) / 5pm CEST (EU-Central) Join Everest Group Practice Director Nisarg Shah for an interactive webinar where the speakers will discuss real-world challenges, demonstrate the benefits of a centralized data platform, and provide insights into the role of AI in automating clinical trial tasks.

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SPD Load

OCTOBER 21, 2024

E-learning apps are here to stay. They have boomed during a pandemic, and their growth hasn’t stopped since. E-learning apps offer flexibility. The post eLearning App Development: Features, Costs, Tips (2024) first appeared on SpdLoad.

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Go4Customer

OCTOBER 21, 2024

In a world where every second counts and customer satisfaction reigns supreme, the ability to connect effortlessly can make or break a business. Toll-free services stand at the forefront of this essential connection, offering a lifeline for customers to reach out without worrying about the cost. As the digital landscape continues to evolve, so does the role of toll-free services in enhancing customer experience, fostering loyalty, and d.

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Capgemini

OCTOBER 21, 2024

Unlocking the value of EcoDigital transformation Dinand Tinholt Oct 3, 2024 Facebook Linkedin To meet their digital and sustainability goals, OEMs need strategic partner integration with access to data The automotive industry faces a world of opportunity in the form of EcoDigital transformation – the simultaneous advancement of digital and sustainable practices.

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Reduced Overhead

Perficient Digital Transformation

OCTOBER 21, 2024

Meet Laura Pareja Pérez, a Senior Project Manager based in Colombia, who has been a valued member of the Perficient family for over eight years. With a diverse background in mechanical engineering, Laura embodies the spirit of innovation and mentorship that drives our company forward. A Day in the Life Laura’s days are anything but ordinary.

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